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Bug Report - Service fails to install #1519

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mattsmith221 opened this Issue Mar 18, 2019 · 2 comments

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mattsmith221 commented Mar 18, 2019

Hello! Currently trying to install NPCap for win10. Getting error that the service cannot be created. It seems I'm getting an access permission error, but I'm not sure how to resolve. Could you review the attached logs and provide feedback?

install.log
NPFInstall.log
DiagReport-20190318-111820.txt

@mattsmith221 mattsmith221 changed the title Npcap Bug Report Bug Report - Service fails to install Mar 18, 2019

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RumblyShip commented Apr 10, 2019

I ran into this same issue recently. The computer in question was missing a Microsoft Code Signing PCA intermediate certificate. I exported this certificate from another computer and imported into the problem computer. I was then able to install npcap successfully.

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mattsmith221 commented Apr 10, 2019

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