Nodejitsu has a team of developers standing by to assist users with any issues they may come across while deploying and administrating their web applications on the Nodejitsu platform. Nodejitsu strives to have a lightning-fast turnaround on all issues you may have!
Nodejitsu has a channel on freenode at irc://irc.freenode.net/#nodejitsu, where Nodejitsu developers are standing by to support users around the clock. Drop by to ask questions, get assistance or even just to hang out!
Kohai is an IRC bot that has some basic abilities
to help you among other features. To bring up his help dialogue just type
the #nodejitsu channel and Kohai will message you.
Each of Nodejitsu's open source projects uses Github Issues to manage bugs and related software problems. Github Issues is most useful for developers. For example, if a developer finds a bug in our open-source http proxy, they can submit an issue at https://github.com/nodejitsu/node-http-proxy/issues and tell us about their bug.