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Website is down #2289

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yvele opened this issue Jun 24, 2019 · 37 comments

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@yvele
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commented Jun 24, 2019

Looks like the Website is down 馃

https://www.isitdownrightnow.com/nodejs.org.html

image

@hugovk

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commented Jun 24, 2019

And it's back!

https://nodejs.org/en/

@reegnz

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commented Jun 24, 2019

Aaaaand it's gone again.

@moritzvieli

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commented Jun 24, 2019

Down for me as well. I'm also unable to install node locally, because the server is not reachable.

@moritzvieli

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commented Jun 24, 2019

...up again.

@erayalakese

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commented Jun 24, 2019

https://www.isitdownrightnow.com is down, too 馃ぃ

@reegnz

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commented Jun 24, 2019

Could we get a postmortem on what happened?
A bunch of tools rely on that URL, and to me that screams that nodejs.org artifacts are not spread out on a CDN.
Maybe get a deal with a CDN like CloudFlare.

OR worse case scenario: It is behind a CDN and the CDN died!

@richardlau

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commented Jun 24, 2019

So https://www.isitdownrightnow.com/nodejs.org.html reports the site as down for everyone but it is working for me at work here in the UK (but there are reports in nodejs/node#28403 that it's down for other users in the UK).

cc @nodejs/build-infra (?)

@richardlau

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commented Jun 24, 2019

From #general on Slack:

Matt Cowley [12:24 PM]
Just as an fyi, if you can鈥檛 access the site currently it is due to a rather significant network failure that Cloudflare has: https://www.cloudflarestatus.com/incidents/46z55mdhg0t5

@csreegn

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commented Jun 24, 2019

Well, that sucks. Fallback CDN?

@ihsancemil

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commented Jun 24, 2019

https://nodejs.org/en/ works fine in Turkey. However https://nodejs.org/dist/v10.16.0/node-v10.16.0-x64.msi is still down so that I cannot download nodejs 馃憥

@pat-nomalab

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commented Jun 24, 2019

looks like an issue with ipv6

curl -v https://nodejs.org/
Trying 104.20.22.46...
TCP_NODELAY set
Trying 2606:4700:10::6814:172e...
TCP_NODELAY set
Immediate connect fail for 2606:4700:10::6814:172e: Network is unreachable
Trying 2606:4700:10::6814:162e...
TCP_NODELAY set
Immediate connect fail for 2606:4700:10::6814:162e: Network is unreachable

this instance does not have ipv6

@yvele

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commented Jun 24, 2019

Looks like other Websites are down or slow... Cloudflare? 馃

Edit: Yep https://www.cloudflarestatus.com/

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@jrishabh55

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commented Jun 24, 2019

Cloudflare works for me but not nodejs, Netlify builds are broken we well

@richardlau

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commented Jun 24, 2019

There's http://unencrypted.nodejs.org as a fallback mirror.

@alexandrtovmach

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commented Jun 24, 2019

Website is down for me. Ukraine

@ericmdantas

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commented Jun 24, 2019

Down for me too. It looks like it could be related to Cloudflare's issues?

Route Leak Impacting Cloudflare
https://www.cloudflarestatus.com/incidents/46z55mdhg0t5

@benoitmugnier

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commented Jun 24, 2019

Not working for me too in Switzerland.

@gudvinga

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commented Jun 24, 2019

Not working for me too in Belarus.

@HaeSungDev

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commented Jun 24, 2019

Not working for me too in Korea

@CreatiCoding

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commented Jun 24, 2019

still to me...

@bnb

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commented Jun 24, 2019

This looks like a global outage. We are aware of this, and are doing what we can to resolve it as soon as possible 鉂わ笍

@edlahaba

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commented Jun 24, 2019

Not working for me too in Congo

@rvagg

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commented Jun 24, 2019

Servers are healthy and CF is even reporting our load balancer origins as green. We're going to have to wait this one out, along with all the other sites impacted, sorry.

@gtzinos

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commented Jun 24, 2019

@rjurado01

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commented Jun 24, 2019

image

@cloudflarestatus.com

@rvagg

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commented Jun 24, 2019

We're back up and other sites that were down seem to be responding again now. I think this can be closed.

@zawias-pro

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commented Jun 24, 2019

What's adviced to avoid such issues (not being able to download node binary) in the future? Is http://unencrypted.nodejs.org recommended fallback?

@bnb

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commented Jun 24, 2019

@rvagg I'll lock to collaborators for now 鈥 the site came back up for a minute earlier so perhaps it's good to leave it open for a bit just to ensure that it's actually resolved.

@nodejs nodejs locked as resolved and limited conversation to collaborators Jun 24, 2019

@bnb

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commented Jun 24, 2019

@rvagg still getting 500 errors on some servers 鈥 CloudFlare issue is still opened. Seems to be dependent upon what edge nodes you're hitting.

@bnb

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commented Jun 24, 2019

Going to unlock given that context.

@nodejs nodejs unlocked this conversation Jun 24, 2019

@meoti

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commented Jun 24, 2019

up and running

@moritzgloeckl

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commented Jun 24, 2019

We're still having some issues on the Azure DevOps Build Pipeline, due to Node.js not downloading.

[section]******************************************************************************
[section]Starting: Install Node 10.14.1
[section]******************************************************************************
==============================================================================
Task         : Node.js Tool Installer
Description  : Finds or downloads and caches the specified version spec of Node.js and adds it to the PATH.
Version      : 0.149.0
Author       : Microsoft Corporation
Help         : 
==============================================================================
Downloading: https://nodejs.org/dist/v10.14.1/node-v10.14.1-linux-x64.tar.gz

It's basically stuck at this.

@lszomoru

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commented Jun 24, 2019

@moritzgloeckl, based on the Cloudflare status it looks like the issue has been resolved. Could you please re-queue your Azure DevOps build? Thank you!

@martinwoodward

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commented Jun 24, 2019

Azure Pipelines able to run Node builds for me now that the CloudFlare status showing good. Thanks everyone!

@moritzgloeckl

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commented Jun 24, 2019

@lszomoru @martinwoodward

Can confirm, no issues on our side anymore. Thank you so much for looking into and fixing this.

@bnb

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commented Jun 24, 2019

If we go ~30 minutes from this comment without additional issues I'm happy to lock and close.

@jbergstroem

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commented Jun 24, 2019

Well, that sucks. Fallback CDN?

Global network issues, not just Cloudflare. Relevant hacker news thread here: https://news.ycombinator.com/item?id=20262214

@bnb bnb closed this Jun 24, 2019

@nodejs nodejs locked as resolved and limited conversation to collaborators Jun 24, 2019

@alexandrtovmach alexandrtovmach unpinned this issue Jun 30, 2019

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