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Feedback Boards

Your feedback board is where all of the reports made in your game are sent. A feedback board is very customizable, but they all share some common properties that distinguish them from standard boards.

Anatomy of a Feedback Board

Categories (lists)

Report categories on your feedback form are just lists on Trello. To distinguish category lists from standard lists, all category list names must end with the (EF) tag. The name of the category on the feedback form is dictated by the name of the category list on Trello (the (EF) tag is not included in the category name on the feedback form). Lists without the (EF) tag will be ignored by Easy Feedback, and will not be included as categories on your feedback form.

Note

All Easy Feedback boards must have at least one category list, or they will not appear in the "Feedback Boards" dropdown on the Easy Feedback configuration window.

Labels

By default, all labels on a feedback board are treated as priorities for reports, and will appear in the priority dropdown. All label information for the current feedback board is included in the :ref:`efconfig`.

Cards

Cards added to the feedback board by Easy Feedback are reports, and contain information submitted by the user.

You may add your own cards to the board, as all cards on the board are ignored by Easy Feedback.

Customizing your Feedback Board

Note

You must update the cached board information in your game for changes to categories or priorities to be reflected in your game.

Renaming categories

To change the name of a category, first change the name of the category list on Trello. Make sure to leave the (EF) at the end of the list name on Trello.

After changing the name on Trello, open the Easy Feedback configuration window from Edit -> Project Settings -> Easy Feedback Form and click "Refresh Boards" to update the category name on your form.

Adding a category

To add a category to your feedback form, first create a new list on your feedback board on Trello. Be sure to include (EF) at the end of your new list's name.

After creating the list on Trello, open the Easy Feedback configuration window from Edit -> Project Settings -> Easy Feedback Form and click "Refresh Boards" to update the categories on your form.

Removing a category

To remove a category from your form, either archive the list from your feedback board on Trello, or remove the (EF) tag from the end of the list name.

After editing the list on Trello, open the Easy Feedback configuration window from Edit -> Project Settings -> Easy Feedback Form and click "Refresh Boards" to update the categories on your form.

Warning

If you remove a category that is included in old builds of your game, the category will still be available in the feedback form on those builds, and any attempts to submit feedback to that category will fail.

Renaming priorities

To change the name of a priority, first change the name of the corresponding label on Trello.

After changing the name on Trello, open the Easy Feedback configuration window from Edit -> Project Settings -> Easy Feedback Form and click "Refresh Boards" to update the priority name on your form.

Adding a priority

To add a priority to your feedback form, first create a new label on your feedback board on Trello.

After creating the label on Trello, open the Easy Feedback configuration window from Edit -> Project Settings -> Easy Feedback Form and click "Refresh Boards" to update the priorities on your form.

Removing a priority

To remove a priority from your form, first delete the corresponding label on your feedback board on Trello.

After removing the label on Trello, open the Easy Feedback configuration window from Edit -> Project Settings -> Easy Feedback Form and click "Refresh Boards" to update the priorities on your form.

Warning

If you remove a priority that is included in old builds of your game, the priority will still be available in the feedback form on those builds, and any attempts to submit feedback to that priority will fail.