Message list not read in Outlook 2010 #1285

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nvaccessAuto opened this Issue Dec 19, 2010 · 13 comments

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Reported by jupiterfr on 2010-12-19 15:33
When I'am using OUtlook 2010 and want tu read the message-list, NVDA does not show the current message header.
To reproduce:

  1. Open Outlook 2010
  2. Go to the folder list and select Inbox for example.
  3. Tab to go to the message list.
    NVDA focus still in the folder list. When I use the up and down arrow, I can select the message (to verify use application key au enter to read the message), but the NVDA focus still be blocked in the folder list tu the current folder.
    The flat review does not show me a interresting informations.

This happens in 2010-2 and in the current snapshot (3992).

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Comment 1 by jteh on 2011-03-11 00:24
Changes:
Changed title from "Probelm with Outlook 2010" to "Message list not read in Outlook 2010"

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Comment 2 by surveyor on 2011-03-11 11:47
NVDA reads the last focused object even if the focus is at the message list view. For instance, after activating and deactivating the ribbon, NVDA says "file tab" even if the focus is at the message list view. Accidentally, I discovered that pressing alt+t leads NVDA to read the focused message header. But to read the headers of the other messages in the list view it requires pressing that alt+t each time while arrowing up and down through the message list.

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Comment 3 by heikofolkerts on 2011-06-19 11:40
This deffect should get a higher priority since it makes working in Outlook 2010 with NVDA quite hard. The deffect still exist in Releas 2011.1.1

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Comment 4 by surveyor (in reply to comment 3) on 2011-06-27 08:22
Replying to heikofolkerts:

This deffect should get a higher priority since it makes working in Outlook 2010 with NVDA quite hard. The deffect still exist in Releas 2011.1.1

It would be great if a solution for this problem available with 2011.2.

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Comment 5 by briang1 on 2011-07-02 07:50
I have a bizarre problem with NVDA which I
would really like to solve. I have done my best to set up Outlook 2010, but
for some reason I am unable to read the messages in my folders-if I move up
and down what I know to be the list of messages in the inbox or any other
folder, NVDA does not read anything, it just says "blank". I am able to read
these lists of messages correctly with JAWS, but I really want to stick with
NVDA. Any suggestions would be greatly appreciated!

Windows 7 64 bit.
Added on behalf of..
Marcia Yale dragoncatmc@gmail.com

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Comment 6 by Marcia.Yale (in reply to comment description) on 2011-07-03 03:15
Replying to jupiterfr:

When I'am using OUtlook 2010 and want tu read the message-list, NVDA does not show the current message header.

To reproduce:

  1. Open Outlook 2010
  2. Go to the folder list and select Inbox for example.
  3. Tab to go to the message list.

NVDA focus still in the folder list. When I use the up and down arrow, I can select the message (to verify use application key au enter to read the message), but the NVDA focus still be blocked in the folder list tu the current folder.

The flat review does not show me a interresting informations.

This happens in 2010-2 and in the current snapshot (3992).

Addition: if I happen to touch the touchpad on my laptop I can get the message headers to read but this is not a usable option.

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Comment 8 by mdcurran on 2011-07-08 06:00
Fixed in 7b5ffa0.
Changes:
Milestone changed from None to 2011.2
State: closed

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Comment 9 by ralfaro on 2011-07-26 20:20
Still not able to read through message list in Outlook 2010. Focus seems to be on the correct item, but using up and down arrows does not read the focused message list item.
Changes:
State: reopened

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Comment 10 by Marcia.Yale on 2011-07-26 23:51
If this helps, NVDA-Up-Arrow (read-line) will read the message where the cursor is at present, meaning that moving up or down the list and invoking the read-line keystroke with each move will force NvDA to read the list.

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Comment 11 by jteh on 2011-07-27 00:16
Could someone who is having this problem please do the following:

  1. Move focus to the message list.
  2. Press NVDA+f1. (This will open the Log Viewer.)
  3. Press shift+control+end, then control+c. This will copy the info to the clipboard.
  4. Paste it into a comment in this ticket.
    Thanks.
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Comment 12 by Marcia.Yale on 2011-07-27 00:25
From NVDA log:
INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo (20:20:47):
Developer info for navigator object:
name: u'Message Read'
role: ROLE_LISTITEM
states: STATE_FOCUSABLE, STATE_FOCUSED
Python object: <NVDAObjects.IAccessible.IAccessible object at 0x05EAB530>
Python class mro: (<class 'NVDAObjects.IAccessible.IAccessible'>, <class 'NVDAObjects.window.Window'>, <class 'NVDAObjects.NVDAObject'>, <class 'baseObject.ScriptableObject'>, <class 'baseObject.AutoPropertyObject'>, <type 'object'>)
description: None
location: None
value: u'From NVDA Trac, Subject Re: [NVDA] #1285: Message list not read in Outlook 2010, Received Tue 7/26/1' (truncated)
appModule: <'outlook' (appName u'outlook', process ID 6092) at address 5e868b0>
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 1181864
windowClassName: u'SUPERGRID'
windowControlID: 4704
windowStyle: 1409286144
windowThreadID: 3896
windowText: u'Table View'
IAccessibleObject: <POINTER(IAccessible) ptr=0x8a19b90 at 60ee350>
IAccessibleChildID: 0
IAccessible event parameters: windowHandle=1181864, objectID=-4, childID=0
IAccessible accRole: u'Table View'
IAccessible accState: STATE_SYSTEM_FOCUSED, STATE_SYSTEM_FOCUSABLE, STATE_SYSTEM_VALID (1048580)

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Comment 13 by mdcurran on 2011-07-27 03:06
Fixed in abe3b38.
Changes:
State: closed

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Comment 14 by ralfaro on 2011-07-27 15:38
Nice, I can confirm this is fixed here and very snappy response arrowing through the list of messages now.

@nvaccessAuto nvaccessAuto added the bug label Nov 10, 2015
@nvaccessAuto nvaccessAuto added this to the 2011.2 milestone Nov 10, 2015
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