NVDA only reads one page at a time in Say all in Kindle App

[mikebayus]

Steps to reproduce:

Actual behavior:

When I try to read a Kindle book using Say All mode, NVDA only reads one page of a book and then stops talking.

When I shift the focus to the start of the nexet page and start Say All again, NVDA will read until it gets to the end of the page and then it stops talking again.

Here is a link to a book you can try.

https://www.amazon.com/Great-Britain-American-Civil-War-ebook/dp/B0082VDZY2/ref=sr_1_3?keywords=Great+Britain+and+the+American+Civil+War&qid=1669126627&s=digital-text&sr=1-3

Expected behavior:

Say all should read to the end of the book if not stopped.

NVDA logs, crash dumps and other attachments:

System configuration

NVDA installed/portable/running from source:

NVDA version:

NVDA V2022.4 beta 3

Windows version:

Windows 11 latest insider build

Name and version of other software in use when reproducing the issue:

Kindle

Other information about your system:

Other questions

Does the issue still occur after restarting your computer?

Have you tried any other versions of NVDA? If so, please report their behaviors.

If NVDA add-ons are disabled, is your problem still occurring?

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?

[mikebayus]

I am running NVDA V2022.4 beta 3 and Windows 11 latest build.

When I try to read a Kindle book using Say All mode, NVDA only reads one page of a book and then stops talking.

When I shift the focus to the start of the nexet page and start Say All again, NVDA will read until it gets to the end of the page and then it stops talking again.

Here is a link to a book you can try.

https://www.amazon.com/Great-Britain-American-Civil-War-ebook/dp/B0082VDZY2/ref=sr_1_3?keywords=Great+Britain+and+the+American+Civil+War&qid=1669126627&s=digital-text&sr=1-3

[Qchristensen]

(Closed by mistake - I updated the original template with answers from the second message and from an email from the OP. @mikebayus, could you please confirm program versions (for NVDA, Windows and Kindle) and whether this replicates with add-ons disabled).

[mikebayus]

My Kindle app is: Version: 1.39.1 (65323) Last Updated: 12/2/2022 1:31 AM I have removed all add-ons and not disabled them. I tried reading the book that I sent the link fore, and tried SAPI5 including Microsoft voices, and I have tried Espeak, and the windows oneCore voices, and NVDA won't turn the page when in "say all" mode. This behavior first sstarted with my Acapela voices when it updated to v1.8 in June of 2021, and now NVDA won't read but one page at a time no matter which voice I am using. Also, now when I launch the TTS utility in the Kindle App with control+ T while NVDA is running, the app closes and re-initializes. This last behavior started when I installed NVDA 2022.3.2.

…

On Fri, Dec 9, 2022 at 12:51 AM Quentin Christensen < ***@***.***> wrote: (Closed by mistake - I updated the original template with answers from the second message and from an email from the OP. @mikebayus <https://github.com/mikebayus>, could you please confirm program versions (for NVDA, Windows and Kindle) and whether this replicates with add-ons disabled). — Reply to this email directly, view it on GitHub <#14390 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AKJ77NQ7L5SBWDVZ6NSVYW3WMLCEVANCNFSM6AAAAAASH4OM4Q> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[ivnc]

This seems to be an issue introduced with NVDA 2022.4. Spanish-speaking users have reported through Twitter that, with any Kindle for PC version, say all works as expected in NVDA 2022.3 and stops at the bottom of each page in NVDA 2022.4. It seems to happen in windows 10 as well.

[mikebayus]

From NVDA 2019.3 My Acapela voices for NVDA add-on would stop talking at the end of the page, and you are right, as of NVDA 2022.3 all of my voices stop at the end of each page and I have to turn the pages myself. I have just recently found out that in Kindel for PC latest update, automatic scrolling was discontinued and you can't enable it any more. So I would guess that NVDA can't turn the pages in say all mode any more. BAD AMAZON!

…

On Tue, Jan 3, 2023 at 4:58 PM Iván Novegil ***@***.***> wrote: This seems to be an issue introduced with NVDA 2022.4. Spanish-speaking user have reported through Twitter that, with any Kindle for PC version, say all works as expected in NVDA 2022.3 and stops at the bottom of each page in NVDA 2022.4. — Reply to this email directly, view it on GitHub <#14390 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AKJ77NRCZ2SG2LH2NX6CKLTWQSOIDANCNFSM6AAAAAASH4OM4Q> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[Cleversn]

I'm facing the same problem here, very annoying. My versions are:
NVDA 2022.4;
Kindle 1.39.2 (65383);
Windows 11 Pro 22H2.

[mikebayus]

O.K? So the question is: How do we fix it. The agents at Kindle don't know the difference between the TTS Utility, and the NVDA Screen reader. Kindle won't let me talk to the Devs. The NVDA user guide says that the pages of a Kindle book will turn on their own, they don't any more. What do we do. The TTS utility is alright if you like the SAPI5 voices you have on your computer, but I like the Ella voice from acapela. She once was able to read to me while I sat back and listened, now she can only read if I turn the pages for her. I don't like that. Hmmm!

…

On Thu, Jan 5, 2023 at 12:16 PM Cleverson ***@***.***> wrote: I'm facing the same problem here, very annoying. My versions are: NVDA 2022.4; Kindle 1.39.2 (65383); Windows 11 Pro 22H2. — Reply to this email directly, view it on GitHub <#14390 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AKJ77NXB2B3ICP333MT5K4DWQ36W5ANCNFSM6AAAAAASH4OM4Q> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[ahicks92]

I can also confirm this as happening to me even on a fresh portable NVDA 2022.4 using default settings (including Sapi as the synth though I did raise the rate and switch it to Mark for minimal usability). Kindle is 1.39.2. I'll be downgrading for now, and I imagine this issue may become high priority as the scope of the problem becomes known. If not, cc @michaelDCurran because this is Camlorn if you aren't aware I changed my GH username. This being blocked doesn't make sense based on what I see here in the thread; I think that the label got applied and never got de-applied and I don't have enough familiarity with the modern NVDA workflows to know if there's something appropriate to do in the incredibly rare case that I both come over here to check on a bug and notice that it may be triaged incorrectly.

Notably this was working yesterday and my kindle hasn't updated since 11/30.

To the rest of you looking for a response, note that the NVDA version changing when the Kindle version doesn't makes this highly unlikely to be Amazon's fault. NVDA is not relying on automatic scrolling features.