NVDA and notification text repeating multiple times #7128
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Uh oh, @michaelDCurran, I can also reproduce this, any ideas or things we can try? Thanks.
From: fisher729 [mailto:notifications@github.com]
Sent: Monday, May 1, 2017 10:49 PM
To: nvaccess/nvda <nvda@noreply.github.com>
Cc: Subscribed <subscribed@noreply.github.com>
Subject: [nvaccess/nvda] NVDA and notification text repeating multiple times (#7128)
Hello.
I am running the Creator's Update with NVDA 2017.1. Sometimes, the text of a Windows Notification, such as Autoplay etc. repeats more than once. This happens sometimes when I am in and out of the start menu.
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Yes, I've noticed this as well, specially if I'm in an UWP app (e.g. Edge). I'm running NVDA version next-14006,9031bf7a and Windows 10 Creators Update. |
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Can you please outline the steps you use to reproduce this? |
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Using the Creator's update, with NVDA 2017.1
1. Open the Start menu and type in the search box, or interact with a UWP app.
2. Trigger a notification (plug in a flash drive etc.)
3. You will notice that the text of the notification is repeated twice
or thrice, if not, do it multiple times.
…On 5/2/17, Reef Turner ***@***.***> wrote:
Can you please outline the steps you use to reproduce this?
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#7128 (comment)
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Go download clip clear (If you have ahk
https://files.derekriemer.com/clipClear.ahk or if not
https://files.derekriemer.com/clipClear.exe). Run it. Now, press shift+win+c
It'll produce a toast
The sad thing is I hear multiple dings on my machine, and I'm not certain
this is a bug in NVDA. Here's an event trace from accevent yesterday of
this. it didn't seem to fire a ton of extraneous events, although I didn't
spend too much time on it.
https://files.derekriemer.com/toastevent.txt
…On Tue, May 2, 2017 at 7:34 AM, fisher729 ***@***.***> wrote:
Using the Creator's update, with NVDA 2017.1
1. Open the Start menu and type in the search box, or interact with a UWP
app.
2. Trigger a notification (plug in a flash drive etc.)
3. You will notice that the text of the notification is repeated twice
or thrice, if not, do it multiple times.
On 5/2/17, Reef Turner ***@***.***> wrote:
> Can you please outline the steps you use to reproduce this?
>
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> You are receiving this because you authored the thread.
> Reply to this email directly or view it on GitHub:
> #7128 (comment)
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year undergraduate student.
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Personal website <http://derekriemer.com>
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Hello, i notice this issue also it does it with many different types of things like dropbox and outlook just to name a few. |
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Hi, Tracking events (with a modified WinTenApps add-on) shows that, somehow, UIA window opened event is fired multiple times when viewed from NVDA side of things but accevent says it was fired only once. To those affected by this: can we try with NVDA 2016.4 and 2017.1 to see if we can isolate this further? Thanks. |
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Do you see this issue immediately after starting NVDA or only after some
time? If the latter, it's possible that there's something weird going on in
the UIA client library that only triggers after some condition. That would
mean you won't see this in AccEvent unless you monitor all events for quite
a while. So, that might be worth a try.
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Hi, from reports I’ve seen and from my own tests, it begins after using NVDA for a while. This wasn’t the case in Anniversary Update, so looks like something has changed in Creators Update. Thanks.
From: James Teh [mailto:notifications@github.com]
Sent: Monday, June 5, 2017 10:04 PM
To: nvaccess/nvda <nvda@noreply.github.com>
Cc: Joseph Lee <joseph.lee22590@gmail.com>; Comment <comment@noreply.github.com>
Subject: Re: [nvaccess/nvda] NVDA and notification text repeating multiple times (#7128)
Do you see this issue immediately after starting NVDA or only after some
time? If the latter, it's possible that there's something weird going on in
the UIA client library that only triggers after some condition. That would
mean you won't see this in AccEvent unless you monitor all events for quite
a while. So, that might be worth a try.
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You are receiving this because you commented.
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I get it after sometime
…Sent from my iPhone
On Jun 6, 2017, at 1:19 AM, Joseph Lee ***@***.***> wrote:
Hi, from reports I’ve seen and from my own tests, it begins after using NVDA for a while. This wasn’t the case in Anniversary Update, so looks like something has changed in Creators Update. Thanks.
From: James Teh ***@***.***
Sent: Monday, June 5, 2017 10:04 PM
To: nvaccess/nvda ***@***.***>
Cc: Joseph Lee ***@***.***>; Comment ***@***.***>
Subject: Re: [nvaccess/nvda] NVDA and notification text repeating multiple times (#7128)
Do you see this issue immediately after starting NVDA or only after some
time? If the latter, it's possible that there's something weird going on in
the UIA client library that only triggers after some condition. That would
mean you won't see this in AccEvent unless you monitor all events for quite
a while. So, that might be worth a try.
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You are receiving this because you commented.
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Hello. Any updates on this? It is affecting many more users now, since a lot more persons are now on the Creator's update. Any idea when this will be fixed? I turned off reporting help balloons because of this issue, but would love to turn it back on. |
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We believe this to be a bug in UI Automation Core, but we'll be stuck with it for a while even if Microsoft eventually fix it, so p2 to work around it in NVDA. |
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Hi, workaround to be made available in Windows 10 App Essentials 17.07.1 by letting window open event handler consult the last toast message it keeps in its pocket. Thanks.
From: James Teh [mailto:notifications@github.com]
Sent: Monday, July 10, 2017 5:27 PM
To: nvaccess/nvda <nvda@noreply.github.com>
Cc: Joseph Lee <joseph.lee22590@gmail.com>; Comment <comment@noreply.github.com>
Subject: Re: [nvaccess/nvda] NVDA and notification text repeating multiple times (#7128)
We believe this to be a bug in UI Automation Core, but we'll be stuck with it for a while even if Microsoft eventually fix it, so p2 to work around it in NVDA.
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A PR would be much appreciated if you can.
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josephsl
added a commit
to josephsl/nvda
that referenced
this issue
Jul 11, 2017
…lt last toast message to make sure it is different, caused by possible problem in uIA Core in Creators Update and later. re nvaccess#7128. According to mick Curran (NV Access), UIA Core may have bugs when it comes to firing multiple toast events after using UWP's for a while, so detect this by consulting last toast message if the build is 15063 or later. This does not affect older releases such as Anniversary Update (build 14393).
michaelDCurran
pushed a commit
that referenced
this issue
Jul 25, 2017
…lt last toast message in case a repeat event was fired. re #7128 (#7376) * UIA/ToastWin10/build 15063 and later: before announcing toasts, consult last toast message to make sure it is different, caused by possible problem in uIA Core in Creators Update and later. re #7128. According to mick Curran (NV Access), UIA Core may have bugs when it comes to firing multiple toast events after using UWP's for a while, so detect this by consulting last toast message if the build is 15063 or later. This does not affect older releases such as Anniversary Update (build 14393). * Duplicate toasts: check runtime ID and time instead of name. Reviewed by Mick Curran (NV Access): check runtime ID and timestamp instead of name alone. However, in latest Windows Insider build (1623x), toasts have same runtime ID, so both this and timestamp must be checked (leave the event if runtime ID's are the same and timestamps are less than a second apart). * ToastWin10: typo (toastTimestamt -> toastTimestamp). Caught by Mick Curran (NV Access): toastTimestamt -> toastTimestamp (thanks).
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Fixed in PR #7376 |
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Hello.
I am running the Creator's Update with NVDA 2017.1. Sometimes, the text of a Windows Notification, such as Autoplay etc. repeats more than once. This happens sometimes when I am in and out of the start menu.
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