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"Categories" not reported for messages in Outlook #8603

Qchristensen opened this Issue Aug 7, 2018 · 4 comments


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Qchristensen commented Aug 7, 2018

Outlook has a "Categories" feature which can be used to mark messages into well, categories. By default, the category names are colours - red, green. blue etc, but the first time you assign one, you are invited to rename it if you want.

To mark a message, select it then press the applications key to open the context menu, choose "Categorize" (T), then pick one from the list.

When you navigate through the Inbox, categorized messages have a coloured square as an indicator, however, NVDA does not report anything to indicate that a message has a category.

If you open a message, you can press SHIFT+TAB to move back to the header information and the category is reported there ("Red category", "In-Progress", whatever other names you've given categories, etc).

Expected behaviour would be that NVDA reports any categories (a message can have multiple categories) along with other information when navigating through it in a mail folder.

Using the current version of Outlook 2016 / 365: 1807 build 10325.20082 Click to run, on the latest Windows fast insider 1803, build 17730.1000 and NVDA Version: alpha-15781,d58e1cd4

The behaviour is the same when using NVDA 2018.2.1.

NVDA DOES report "Red flag" when messages are flagged for follow up (that is a different feature of Outlook).

Narrator DOES report categories when navigating.


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Qchristensen commented Aug 8, 2018

That works, although a couple of things I noticed:

Firstly, when there is a flagged status, it gets read twice:

"Red flag From Quentin, Subject Testing, Received Mon 18/06/2018 10:34 AM, Size 13 KB, Categories Green Category, Flag Status Red Flag, row 19 column 1 through 12 18 of 18 level 1"

And secondly, when there is no category, and / or flag, it gets reported:
"From Quentin, Subject Re: test, Received Mon 18/06/2018 10:35 AM, Size 13 KB, Categories No Categories, Flag Status Unflagged, row 18 column 1 through 12 17 of 18 level 1"

My initial assumption would have been that similar to attachments, if there isn't one, it doesn't need to be mentioned at all?


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michaelDCurran commented Aug 8, 2018


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Qchristensen commented Aug 8, 2018

Narrator reads "unflagged" for messages which don't have a flag, but nothing about categories unless a category has been set for a message.

You are right the completed flag isn't duplicated.

@nvaccessAuto nvaccessAuto added this to the 2018.4 milestone Aug 14, 2018

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