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nzbget crashed after a while (Unhandled Exception: code: 0xC0000005) #382

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PotatoQuality opened this Issue May 22, 2017 · 10 comments

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PotatoQuality commented May 22, 2017

My nzbget is crashing after a while or if i got a lot of items in the waiting queue (like 300 items)

is there something i can do to troubeshoot this problem?

Version: 9
298fde6
19.0-testing-r1999

logs:

Mon May 22 20:16:20 2017	WARNING	1 of 27 article downloads failed for "degrassi.s10e44.ws.dsr.xvid-2hd\degrassi.s10e44.ws.dsr.xvid-2hd.r03"
Mon May 22 20:16:20 2017	ERROR	Unhandled Exception: code: 0xC0000005, flags: 0, address: 0x00DD0F53
Mon May 22 20:34:58 2017	WARNING	Quick verification failed for damaged file degrassi.s10e43.ws.dsr.xvid-2hd.r00, performing full verification instead
Mon May 22 20:34:59 2017	WARNING	File degrassi.s10e43.ws.dsr.xvid-2hd.r00 has 218 bad block(s) of total 218 block(s)
Mon May 22 20:34:59 2017	WARNING	Quick verification failed for damaged file degrassi.s10e43.ws.dsr.xvid-2hd.r02, performing full verification instead
Mon May 22 20:35:00 2017	WARNING	File degrassi.s10e43.ws.dsr.xvid-2hd.r02 has 218 bad block(s) of total 218 block(s)
Mon May 22 20:35:00 2017	WARNING	Quick verification failed for damaged file degrassi.s10e43.ws.dsr.xvid-2hd.r03, performing full verification instead
Mon May 22 20:35:00 2017	ERROR	Unhandled Exception: code: 0xC0000005, flags: 0, address: 0x00DD0F53

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Please install debug version. It should print more logging messages on crash, then post the log after a crash.

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hugbug commented May 22, 2017

Please install debug version. It should print more logging messages on crash, then post the log after a crash.

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PotatoQuality May 22, 2017

Here we go

Mon May 22 22:11:32 2017	9208	22276	DETAIL	Downloading degrassi.s10e44.ws.dsr.xvid-2hd\degrassi.s10e44.ws.dsr.xvid-2hd.r01 [17/27] @ supernews.com (news.eu.supernews.com)
Mon May 22 22:11:32 2017	9208	21052	DETAIL	Downloading degrassi.s10e44.ws.dsr.xvid-2hd\degrassi.s10e44.ws.dsr.xvid-2hd.r02 [20/27] @ supernews.com (news.eu.supernews.com)
Mon May 22 22:11:32 2017	9208	10788	INFO	Loaded par2-file degrassi.s10e44.ws.dsr.xvid-2hd.par2 for direct-rename
Mon May 22 22:11:32 2017	9208	8724	DETAIL	Downloading degrassi.s10e44.ws.dsr.xvid-2hd\degrassi.s10e44.ws.dsr.xvid-2hd.r02 [21/27] @ astraweb.com (ssl-eu.astraweb.com)
Mon May 22 22:11:32 2017	9208	10788	INFO	Loaded par2-file degrassi.s10e44.ws.dsr.xvid-2hd.vol003+04.par2 for direct-rename
Mon May 22 22:11:32 2017	9208	10788	INFO	Loaded par2-file degrassi.s10e44.ws.dsr.xvid-2hd.vol001+02.par2 for direct-rename
Mon May 22 22:11:32 2017	9208	10788	ERROR	Unhandled Exception: code: 0xC0000005, flags: 0, address: 0x00B36682
Mon May 22 22:11:32 2017	9208	2100	DETAIL	Downloading degrassi.s10e44.ws.dsr.xvid-2hd\degrassi.s10e44.ws.dsr.xvid-2hd.r02 [22/27] @ supernews.com (news.eu.supernews.com)
Mon May 22 22:11:32 2017	9208	8724	DETAIL	Successfully downloaded degrassi.s10e44.ws.dsr.xvid-2hd\degrassi.s10e44.ws.dsr.xvid-2hd.r02 [21/27]
Mon May 22 22:11:32 2017	9208	10788	INFO	d:\th\minkernel\crts\ucrt\src\appcrt\string\i386\strcmp.asm (84) : strcmp
Mon May 22 22:11:32 2017	9208	10788	INFO	\daemon\queue\directrenamer.cpp (471) : DirectRenamer::NeedRenamePars
Mon May 22 22:11:32 2017	9208	10788	INFO	\daemon\queue\directrenamer.cpp (337) : DirectRenamer::RenameFiles
Mon May 22 22:11:32 2017	9208	10788	INFO	\daemon\queue\directrenamer.cpp (120) : DirectParLoader::Run
Mon May 22 22:11:32 2017	9208	10788	INFO	\daemon\util\thread.cpp (168) : Thread::thread_handler
Mon May 22 22:11:32 2017	9208	10788	INFO	d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (82) : invoke_thread_procedure
Mon May 22 22:11:32 2017	9208	10788	INFO	d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (115) : thread_start<void (__cdecl*)(void *)>
Mon May 22 22:11:32 2017	9208	10788	INFO	<filename not available> (0) : BaseThreadInitThunk
Mon May 22 22:11:32 2017	9208	10788	INFO	<filename not available> (0) : RtlSubscribeWnfStateChangeNotification
Mon May 22 22:11:32 2017	9208	10788	INFO	<filename not available> (0) : RtlSubscribeWnfStateChangeNotification

PotatoQuality commented May 22, 2017

Here we go

Mon May 22 22:11:32 2017	9208	22276	DETAIL	Downloading degrassi.s10e44.ws.dsr.xvid-2hd\degrassi.s10e44.ws.dsr.xvid-2hd.r01 [17/27] @ supernews.com (news.eu.supernews.com)
Mon May 22 22:11:32 2017	9208	21052	DETAIL	Downloading degrassi.s10e44.ws.dsr.xvid-2hd\degrassi.s10e44.ws.dsr.xvid-2hd.r02 [20/27] @ supernews.com (news.eu.supernews.com)
Mon May 22 22:11:32 2017	9208	10788	INFO	Loaded par2-file degrassi.s10e44.ws.dsr.xvid-2hd.par2 for direct-rename
Mon May 22 22:11:32 2017	9208	8724	DETAIL	Downloading degrassi.s10e44.ws.dsr.xvid-2hd\degrassi.s10e44.ws.dsr.xvid-2hd.r02 [21/27] @ astraweb.com (ssl-eu.astraweb.com)
Mon May 22 22:11:32 2017	9208	10788	INFO	Loaded par2-file degrassi.s10e44.ws.dsr.xvid-2hd.vol003+04.par2 for direct-rename
Mon May 22 22:11:32 2017	9208	10788	INFO	Loaded par2-file degrassi.s10e44.ws.dsr.xvid-2hd.vol001+02.par2 for direct-rename
Mon May 22 22:11:32 2017	9208	10788	ERROR	Unhandled Exception: code: 0xC0000005, flags: 0, address: 0x00B36682
Mon May 22 22:11:32 2017	9208	2100	DETAIL	Downloading degrassi.s10e44.ws.dsr.xvid-2hd\degrassi.s10e44.ws.dsr.xvid-2hd.r02 [22/27] @ supernews.com (news.eu.supernews.com)
Mon May 22 22:11:32 2017	9208	8724	DETAIL	Successfully downloaded degrassi.s10e44.ws.dsr.xvid-2hd\degrassi.s10e44.ws.dsr.xvid-2hd.r02 [21/27]
Mon May 22 22:11:32 2017	9208	10788	INFO	d:\th\minkernel\crts\ucrt\src\appcrt\string\i386\strcmp.asm (84) : strcmp
Mon May 22 22:11:32 2017	9208	10788	INFO	\daemon\queue\directrenamer.cpp (471) : DirectRenamer::NeedRenamePars
Mon May 22 22:11:32 2017	9208	10788	INFO	\daemon\queue\directrenamer.cpp (337) : DirectRenamer::RenameFiles
Mon May 22 22:11:32 2017	9208	10788	INFO	\daemon\queue\directrenamer.cpp (120) : DirectParLoader::Run
Mon May 22 22:11:32 2017	9208	10788	INFO	\daemon\util\thread.cpp (168) : Thread::thread_handler
Mon May 22 22:11:32 2017	9208	10788	INFO	d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (82) : invoke_thread_procedure
Mon May 22 22:11:32 2017	9208	10788	INFO	d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (115) : thread_start<void (__cdecl*)(void *)>
Mon May 22 22:11:32 2017	9208	10788	INFO	<filename not available> (0) : BaseThreadInitThunk
Mon May 22 22:11:32 2017	9208	10788	INFO	<filename not available> (0) : RtlSubscribeWnfStateChangeNotification
Mon May 22 22:11:32 2017	9208	10788	INFO	<filename not available> (0) : RtlSubscribeWnfStateChangeNotification
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Can you please send me that nzb-file and the whole log-file to nzbget@gmail.com?

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hugbug commented May 22, 2017

Can you please send me that nzb-file and the whole log-file to nzbget@gmail.com?

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PotatoQuality May 22, 2017

@hugbug done. i saw debug wasn't enabled. so i turned on and send you the error log with debug info

PotatoQuality commented May 22, 2017

@hugbug done. i saw debug wasn't enabled. so i turned on and send you the error log with debug info

@PotatoQuality PotatoQuality changed the title from Nzb crashed after a while evertime (Unhandled Exception: code: 0xC0000005) to nzbget crashed after a while evertime (Unhandled Exception: code: 0xC0000005) May 22, 2017

hugbug added a commit that referenced this issue May 23, 2017

#362, #382: fixed crash during direct rename
which may happen if download errors occurred.

@PotatoQuality PotatoQuality changed the title from nzbget crashed after a while evertime (Unhandled Exception: code: 0xC0000005) to nzbget crashed after a while (Unhandled Exception: code: 0xC0000005) May 23, 2017

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PotatoQuality May 24, 2017

@hugbug i saw you fixed my issue. is there a option i can test it out?

PotatoQuality commented May 24, 2017

@hugbug i saw you fixed my issue. is there a option i can test it out?

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Yes, I've sent you an e-mail with the a new version yesterday. Haven't you got it?

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hugbug commented May 24, 2017

Yes, I've sent you an e-mail with the a new version yesterday. Haven't you got it?

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PotatoQuality May 24, 2017

It was in my spam box :o

PotatoQuality commented May 24, 2017

It was in my spam box :o

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hugbug May 25, 2017

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Any feedback on the fixed version?

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hugbug commented May 25, 2017

Any feedback on the fixed version?

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PotatoQuality May 25, 2017

@hugbug looks like it isn't crashing anymore. give me some time to test more.

PotatoQuality commented May 25, 2017

@hugbug looks like it isn't crashing anymore. give me some time to test more.

@hugbug hugbug closed this May 27, 2017

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PotatoQuality May 27, 2017

Its Fixed. It didn't crashed anymore

PotatoQuality commented May 27, 2017

Its Fixed. It didn't crashed anymore

hugbug added a commit that referenced this issue May 31, 2017

#362, #382: fixed crash during direct rename
which may happen if articles were yEncoded with less than 68 character
length.

hugbug added a commit that referenced this issue May 31, 2017

#362, #382: articles yEncoded with less than 68 characters
are now correctly processed by direct rename.

hugbug added a commit that referenced this issue Oct 9, 2017

#362, #382: fixed crash during direct rename
which may happen if download errors occurred.

hugbug added a commit that referenced this issue Oct 9, 2017

#362, #382: fixed crash during direct rename
which may happen if articles were yEncoded with less than 68 character
length.

hugbug added a commit that referenced this issue Oct 9, 2017

#362, #382: articles yEncoded with less than 68 characters
are now correctly processed by direct rename.
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