diff --git a/content/applications/finance/accounting/bank/bank_synchronization/enablebanking.rst b/content/applications/finance/accounting/bank/bank_synchronization/enablebanking.rst
index 148059a976..b5629b7fcc 100644
--- a/content/applications/finance/accounting/bank/bank_synchronization/enablebanking.rst
+++ b/content/applications/finance/accounting/bank/bank_synchronization/enablebanking.rst
@@ -34,3 +34,17 @@ Link bank accounts with Odoo
       :alt: Enable Banking authentication page
 
 #. Finally, you are redirected to your bank's login page.
+
+Known connectivity issues
+=============
+This is how the authentication process should look:
+
+.. image:: enablebanking/authentication-demo.gif
+   :align: center
+   :alt:   Authentication demo
+
+If instead you get stuck at "Add a Bank Account", try pressing "here" 10 - 20 times. If this doesn't work, please report the problem to Odoo and try a different browser or computer.
+
+.. image:: enablebanking/addaccount.png
+   :align: center
+   :alt:   Add account.
diff --git a/content/applications/finance/accounting/bank/bank_synchronization/enablebanking/addaccount.png b/content/applications/finance/accounting/bank/bank_synchronization/enablebanking/addaccount.png
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diff --git a/content/applications/finance/accounting/bank/bank_synchronization/enablebanking/authentication-demo.gif b/content/applications/finance/accounting/bank/bank_synchronization/enablebanking/authentication-demo.gif
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