diff --git a/content/applications/productivity/voip/support_calls.rst b/content/applications/productivity/voip/support_calls.rst index f7faa5e8b3..fb97b70813 100644 --- a/content/applications/productivity/voip/support_calls.rst +++ b/content/applications/productivity/voip/support_calls.rst @@ -68,7 +68,7 @@ Work during a call Once the call with the customer begins, the support agent can still move about the Odoo database. Also, there are shortcut icons in the |VOIP| widget that the support agent can use to access common actions, like sending an email to the customer, or pulling up their profile. Learn more about -:doc:`the documents a support agnet can access ` during a call. +:doc:`the documents a support agent can access ` during a call. The support agent can also take some actions during the call: