Can not login/reset admin user

[Ducnv5]

Impacted versions: 12

Steps to reproduce:

Current behavior:
When I login with admin user, it's always fail. The odoo.log file show that

2019-02-26 09:00:53,110 2704 ERROR Odoo werkzeug: Error on request:
Traceback (most recent call last):
File "C:\Program Files (x86)\Odoo 12.0\python\lib\site-packages\werkzeug\serving.py", line 205, in run_wsgi
execute(self.server.app)
File "C:\Program Files (x86)\Odoo 12.0\python\lib\site-packages\werkzeug\serving.py", line 193, in execute
application_iter = app(environ, start_response)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\service\server.py", line 350, in app
return self.app(e, s)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\service\wsgi_server.py", line 128, in application
return application_unproxied(environ, start_response)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\service\wsgi_server.py", line 117, in application_unproxied
result = odoo.http.root(environ, start_response)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 1318, in call
return self.dispatch(environ, start_response)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 1291, in call
return self.app(environ, start_wrapped)
File "C:\Program Files (x86)\Odoo 12.0\python\lib\site-packages\werkzeug\wsgi.py", line 599, in call
return self.app(environ, start_response)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 1486, in dispatch
result = ir_http._dispatch()
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\auth_signup\models\ir_http.py", line 19, in _dispatch
return super(Http, cls)._dispatch()
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\web_editor\models\ir_http.py", line 22, in _dispatch
return super(IrHttp, cls)._dispatch()
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\http_routing\models\ir_http.py", line 394, in _dispatch
result = super(IrHttp, cls)._dispatch()
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\utm\models\ir_http.py", line 26, in _dispatch
response = super(IrHttp, cls)._dispatch()
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\base\models\ir_http.py", line 207, in _dispatch
return cls._handle_exception(e)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\website\models\ir_http.py", line 177, in _handle_exception
return super(Http, cls)._handle_exception(exception)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\utm\models\ir_http.py", line 31, in _handle_exception
response = super(IrHttp, cls)._handle_exception(exc)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\base\models\ir_http.py", line 177, in _handle_exception
return request._handle_exception(exception)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 774, in _handle_exception
return super(HttpRequest, self)._handle_exception(exception)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 312, in _handle_exception
raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\tools\pycompat.py", line 87, in reraise
raise value
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\base\models\ir_http.py", line 203, in _dispatch
result = request.dispatch()
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 833, in dispatch
r = self._call_function(**self.params)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 344, in _call_function
return checked_call(self.db, *args, **kwargs)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\service\model.py", line 97, in wrapper
return f(dbname, *args, **kwargs)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 337, in checked_call
result = self.endpoint(*a, **kw)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 939, in call
return self.method(*args, **kw)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 517, in response_wrap
response = f(*args, **kw)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\web\controllers\main.py", line 1076, in content_image
default_mimetype='image/png', related_id=related_id, access_mode=access_mode, access_token=access_token)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\web\controllers\main.py", line 435, in binary_content
env=env)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\website\models\ir_http.py", line 260, in binary_content
access_mode=access_mode, env=env)
File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\base\models\ir_http.py", line 365, in binary_content
mimetype = guess_mimetype(base64.b64decode(content), default=default_mimetype)
File "C:\Program Files (x86)\Odoo 12.0\python\lib\base64.py", line 87, in b64decode
return binascii.a2b_base64(s)

But it's ok with other user
I tried to change admin password in table "res_users" (encrypted by passlib CryptContext(['pbkdf2_sha512']) ) but the bug still happen.
Expected behavior:

Video/Screenshot link (optional):

[Ducnv5]

I followed the link #9806.
But in my db, there is no column named "password_crypt", all columns are "id, active, login, password, company_id, partner_id, create_date, signature, action_id, share, create_uid, write_uid, write_date, alias_id, notification_type, odoobot_state, sale_team_id, target_sales_won, target_sales_done, website_id, employee_id, oauth_provider_id, oauth_uid, oauth_access_token, pos_security_pin"
and also no "openerp-server.conf" file

[pedrobaeza]

Have you previously manipulated that password through Postgres or similar?

[Ducnv5]

No, I haven't do it before the bug happen.
I installed MS Office in server and maybe after that, the bug happen. I uninstalled MS Office but only the user which are not admin can login, the admin still can not.

[pedrobaeza]

But on v12, there's no admin at all... You become superuser through an option. Are you talking about that?

[pedrobaeza]

The backtrace seems incomplete any way.

[Ducnv5]

Yes I changed password of superuser

[pedrobaeza]

Sorry, then this is a bad manipulation, and you should ask for help on Odoo official forums (https://www.odoo.com/forum/help-1) or mailing lists (https://odoo.com/groups), but not here.

Closing this by the reason above.