diff --git a/airbyte-integrations/connectors/source-zendesk-support/metadata.yaml b/airbyte-integrations/connectors/source-zendesk-support/metadata.yaml
index 425d8ee26e575..e608c61869300 100644
--- a/airbyte-integrations/connectors/source-zendesk-support/metadata.yaml
+++ b/airbyte-integrations/connectors/source-zendesk-support/metadata.yaml
@@ -11,7 +11,7 @@ data:
   connectorSubtype: api
   connectorType: source
   definitionId: 79c1aa37-dae3-42ae-b333-d1c105477715
-  dockerImageTag: 2.2.1
+  dockerImageTag: 2.2.2
   dockerRepository: airbyte/source-zendesk-support
   documentationUrl: https://docs.airbyte.com/integrations/sources/zendesk-support
   githubIssueLabel: source-zendesk-support
diff --git a/airbyte-integrations/connectors/source-zendesk-support/source_zendesk_support/streams.py b/airbyte-integrations/connectors/source-zendesk-support/source_zendesk_support/streams.py
index bff5b5fdfed15..4b62fa45ae12b 100644
--- a/airbyte-integrations/connectors/source-zendesk-support/source_zendesk_support/streams.py
+++ b/airbyte-integrations/connectors/source-zendesk-support/source_zendesk_support/streams.py
@@ -55,6 +55,10 @@ def __init__(self, subdomain: str, start_date: str, ignore_pagination: bool = Fa
         self._subdomain = subdomain
         self._ignore_pagination = ignore_pagination
 
+    @property
+    def max_retries(self) -> Union[int, None]:
+        return 10
+
     def backoff_time(self, response: requests.Response) -> Union[int, float]:
         """
         The rate limit is 700 requests per minute
diff --git a/docs/integrations/sources/zendesk-support.md b/docs/integrations/sources/zendesk-support.md
index cc3f76a906674..d38d7733a103d 100644
--- a/docs/integrations/sources/zendesk-support.md
+++ b/docs/integrations/sources/zendesk-support.md
@@ -158,6 +158,7 @@ The Zendesk connector ideally should not run into Zendesk API limitations under
 
 | Version  | Date       | Pull Request                                             | Subject                                                                                                                                                                                                                            |
 |:---------|:-----------|:---------------------------------------------------------|:-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
+| `2.2.2`  | 2023-12-01 | [33012](https://github.com/airbytehq/airbyte/pull/33012) | Increase number of retries for backoff policy to 10                                                                                                                                                                                |
 | `2.2.1`  | 2023-11-10 | [32440](https://github.com/airbytehq/airbyte/pull/32440) | Made refactoring to improve code maintainability                                                                                                                                                                                   |
 | `2.2.0`  | 2023-10-31 | [31999](https://github.com/airbytehq/airbyte/pull/31999) | Extended the `CustomRoles` stream schema                                                                                                                                                                                           |
 | `2.1.1`  | 2023-10-23 | [31702](https://github.com/airbytehq/airbyte/pull/31702) | Base image migration: remove Dockerfile and use the python-connector-base image                                                                                                                                                    |