For the first milestone the users we are focusing on are Bocoupers. The term is broad and covers people with the following roles:
I'm going to interview one person from each of these roles to get a sense of what assets they need to understand what design is and how it relates to their role at Bocoup.
MONDAY (may 16th) Interviews:
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Interview 1: PM/Account Manager
Q: What is a successful design project to you?
Q: Pretend I have no idea who you are and tell me what you're relationship is to design work here at bocoup.
Q: Can you give me an example of failure and success of our design process at Bocoup?
Q: If you were looking up documentation about our assets to explain them to a client, what would you want to see there?
Q: Super broad general, what can we be doing better question. Like, how about handoff and storage and all that stuff
Q: what about storing the history of decisions? Any ideas on that?
QUESTIONS FOR THE TEAM:
Interview 2: A DataVis engineer (my notes were real bad for this one, are these even sentences??! )
Q: What do you do at bocoup?
Q: Can you describe a successful design project here?
Q: Did you have to justify design work to the client at all?
Q: What kinds of things do you think would be useful to document in a kit like we are making? what tools have been helpful so far?
Q: How are you delivering assets?
Final thoughts: Yannick is thinking about a lighting talk for design that is not user centric
Interview 3: A PM
NOTE-- this was less of an interview and more brainstorming about PM stuff with Lorin. She hasn't had a design centric project here other than Lyra which was pretty chill.
Q: What is design?
[note here I just started asking some client relation questions I was curious about]
Q: Any ideas around keeping documentation about decisions during the lifecycle of the project?
From talking to Lorin I wonder if we need to communicate what Design is every time someone onboards??
Interview 4: Open Web Engineer
Q: What do you do?
Q: Can you describe some successful design projects and some unsuccessful ones?
Q: Communication about design and our processes? How we doing?
Q: Asset handoff, what's good?
Interview 5: A Director (Sales, staffing & datavis)
Q: What do you do?
Q: How do you sell a 'design phase'?
Q: What are some successful Design projects? & Unsuccessful ones?
ADDITIONAL THINGS THAT CAME UP: