|
703 | 703 | ### Definition of a 'cancellable' oppportunity/offer |
704 | 704 |
|
705 | 705 | In order to provide an excellent user experience for the **customer**, the |
706 | | -**booking system** MUST provide information in it's terms of service about its |
707 | | -cancellation policy. To avoid disappointment by the **customer**, **booking systems** |
708 | | -MUST also make it clear prior to entering the booking workflow, whether specific |
709 | | -opportunities and offers are cancellable, and if required, what the cancellation |
710 | | -window is. The **broker** must always display information relating to whether the |
711 | | -**opportunity**/**offer** is cancellable and what the cancellation window is, |
712 | | -before the user has created an order. |
| 706 | +**booking system** MUST provide information about its cancellation policy in |
| 707 | +its Terms and Conditions . To avoid disappointment by the **customer**, **booking |
| 708 | +systems** MUST also make it clear prior to entering the booking workflow, whether |
| 709 | +specific opportunities and offers are cancellable, and if required, what the |
| 710 | +cancellation window is. The **broker** must always display information relating |
| 711 | +to whether the **opportunity**/**offer** is cancellable and what the |
| 712 | +cancellation window is, before the user has created an order. |
713 | 713 |
|
714 | 714 | For an opportunity/offer to be cancellable it MUST: |
715 | 715 |
|
|
1223 | 1223 | which created the **order**. |
1224 | 1224 |
|
1225 | 1225 |
|
1226 | | -## Delivery of terms and conditions |
| 1226 | +## Delivery of Terms and Conditions and Privacy Policy |
1227 | 1227 |
|
1228 | 1228 | The **broker** should make the **customer** aware of and assent to any specific |
1229 | 1229 | Terms and Conditions and Privacy Policy for using their service at the point of |
|
1234 | 1234 | **customer** of this any implications with resepct to GDPR and any other |
1235 | 1235 | data protection legislation. |
1236 | 1236 |
|
1237 | | -Any specific Terms and Conditions for the **offer** being taken, or Terms and |
1238 | | -Conditions relating to the **seller** should be made available via a URL as a |
1239 | | -`termsOfService` property on the **offer**. (https://pending.schema.org/termsOfService) |
| 1237 | +Specific Terms and Conditions/Privacy Policy for the **booking service**/**seller** |
| 1238 | +and/or the **opportynity**/**offer** being taken MUST be made available using the |
| 1239 | +`privacyPolicy` and `termsAndConditions` properties described in the example at |
| 1240 | +the most appropriate level. If the properties are present at the **opportunity** |
| 1241 | +level, they apply to all included **opportunities** and **offers** unless the |
| 1242 | +properties are present at a lower level. |
1240 | 1243 |
|
1241 | 1244 |
|
| 1245 | +<pre class="example" title="Properties for Terms and Conditions and Privacy Policy"> |
| 1246 | + |
| 1247 | + "privacyPolicy": { |
| 1248 | + "type": "Terms", |
| 1249 | + "url": "https://example.com/privacy-policy", |
| 1250 | + "name": "Privacy Policy" |
| 1251 | + }, |
| 1252 | + "termsAndConditions": { |
| 1253 | + "type": "Terms", |
| 1254 | + "url": "https://example.com/terms-and-conditions", |
| 1255 | + "name": "Terms and Conditions" |
| 1256 | + } |
| 1257 | + |
| 1258 | +</pre> |
1242 | 1259 |
|
1243 | 1260 | </section> |
1244 | 1261 |
|
|
1398 | 1415 | "encodingType": "application/vnd.openactive.v1.0+json", |
1399 | 1416 | "httpMethod": "POST" |
1400 | 1417 | } |
1401 | | - }] |
| 1418 | + }], |
| 1419 | + "privacyPolicy": { |
| 1420 | + "type": "Terms", |
| 1421 | + "url": "https://example.com/privacy-policy", |
| 1422 | + "name": "Privacy Policy" |
| 1423 | + }, |
| 1424 | + "termsAndConditions": { |
| 1425 | + "type": "Terms", |
| 1426 | + "url": "https://example.com/terms-and-conditions", |
| 1427 | + "name": "Terms and Conditions" |
| 1428 | + } |
1402 | 1429 | } |
1403 | 1430 |
|
1404 | 1431 | </pre> |
|
2229 | 2256 |
|
2230 | 2257 | In a future version, it is imagined that an API method describing the service, |
2231 | 2258 | and including such things as the links to Privacy Policy, Terms and Conditions |
2232 | | -and the target for a ReserveAction could be used to reduce data duplication. |
| 2259 | +and the target for a ReserveAction could be used to reduce data duplication. |
2233 | 2260 |
|
2234 | 2261 | </section> |
2235 | 2262 |
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