New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[Subscriptions] If a product stock level is zero, customer can't adjust their order #2507

Open
sstead opened this Issue Jul 27, 2018 · 1 comment

Comments

3 participants
@sstead
Copy link

sstead commented Jul 27, 2018

Description

I'm a customer with a subscription. In my order I received QTY 4 of a product, these were the last 4 in stock, there's now an on hand value of zero for that product. I, the customer, go to edit my order (because my shop allows me to) as I only now want 2 of that product. I find that I can't change the qty and see an error message 'there is zero in stock'. I should be able to reduce my order to 3,2, or 1. But I can only have zero, or leave my order as it is at 4.

Expected Behavior

Actual Behavior

Steps to Reproduce

  1. Create a sub order where the order purchases all the remaining stock for an item.
  2. Make sure the shop allows customers to edit orders
  3. As the customer view your order and try to change the QTY for that item. You'll see the bug.

Animated Gif/Screenshot

https://www.useloom.com/share/8a583f5fc1544beeb99942af551f3f35

Context

I'm trying to edit a sub order.
This may occur for regular orders in shops that allow changes too.

Severity

s3

Your Environment

Chrome, PC, Staging1

Possible Fix

Allow me to reduce the qty, and return any items to on hand stock.

@sstead sstead added the bug-s3 label Jul 27, 2018

@myriamboure myriamboure added this to Dev ready in Bug management Jul 27, 2018

@daniellemoorhead daniellemoorhead changed the title If a product stock level is zero, customer can't adjust their order [subs] If a product stock level is zero, customer can't adjust their order Aug 10, 2018

@daniellemoorhead daniellemoorhead added this to Backlog in Subscriptions Aug 10, 2018

@sstead sstead moved this from Backlog to Dev Ready in Subscriptions Aug 17, 2018

@sstead sstead moved this from Dev Ready to Backlog in Subscriptions Aug 17, 2018

@sigmundpetersen sigmundpetersen changed the title [subs] If a product stock level is zero, customer can't adjust their order [Subs] If a product stock level is zero, customer can't adjust their order Aug 27, 2018

@myriamboure myriamboure moved this from Backlog to Ready in Subscriptions Oct 12, 2018

@sigmundpetersen sigmundpetersen changed the title [Subs] If a product stock level is zero, customer can't adjust their order [Subscriptions] If a product stock level is zero, customer can't adjust their order Oct 19, 2018

@kristinalim

This comment has been minimized.

Copy link
Member

kristinalim commented Dec 27, 2018

Estimated time: 6 hours

This sounds potentially complicated. I will update my estimate when I have a better look into this.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment