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Minimum order spend #959

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sstead opened this Issue May 4, 2016 · 6 comments

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@sstead
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sstead commented May 4, 2016

What is the problem we are solving

To be efficient, shops often need their orders to be of a minimum value at least. Orders received below this value may actually lose the shop money, or reduce their margin.
Currently there's no way for shops to set a 'minimum spend' in their shop. In the absence of such functionality shops either need to absorb the inefficiency of low value orders, or have an awkward conversation with a customer - which is not great for customer relationships

Success factors = expected outcome

Shops can avoid receiving orders that are below their minimum threshold. Customers are aware of this requirement and aren't surprised.

Metric

  • Can shops automatically prevent orders below a given minimum value?

Useful information for/from inception

Link to the "Product Development - Backlog" item in Discourse

https://community.openfoodnetwork.org/t/shops-can-require-a-minimum-spend-before-customers-can-checkout/1350

First feature candidate to be implemented

This needs further discussion. One suggestion here:

  • Shops can set an optional 'minimum spend' value in their settings. This minimum spend requirement is communicated clearly to customers in the shopfront. If the customer tries to checkout with a cart below this value they're reminded of the minimum value requirement and redirected to the shopfront.

@sstead sstead added this to the Core Backlog milestone May 4, 2016

@sineadfenton

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sineadfenton commented Jul 19, 2017

Just to add, we've had two further requests from the UK for this. It would be good to look at exploring this in further detail and the scope for doing this.

Would it be worth opening this up for discussion on the International discourse platform to gage interest and bring it back here?

@enricostano

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enricostano commented Jul 19, 2017

Related to this https://groups.google.com/forum/?hl=en#!topic/spree-user/xyzwVK-6zgo

But we need to look for more recent info about it, maybe asking again in the Spree community.

@daniellemoorhead

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daniellemoorhead commented Jul 21, 2017

Would it be worth opening this up for discussion on the International discourse platform to gage interest and bring it back here?

I think that's a great idea @sineadfenton - have a go at talking through how you would see it working, then others can join in the conversation.

@sigmundpetersen sigmundpetersen removed this from the Backlog milestone Oct 23, 2017

@sstead sstead closed this Jun 22, 2018

@daniellemoorhead daniellemoorhead added this to Prioritised Features Backlog in Product Feature Backlog Jun 22, 2018

@sigmundpetersen

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sigmundpetersen commented Jun 22, 2018

Quote @daniellemoorhead: "I moved this back to "all the things" because we don't put epics into the zenhub delivery pipe. They're tracked on the feature backlog here: https://github.com/openfoodfoundation/openfoodnetwork/projects/19" 😄

@daniellemoorhead daniellemoorhead changed the title Minimum order or minimum spend Minimum order spend Aug 25, 2018

@myriamboure

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myriamboure commented Jan 22, 2019

Sorry @sigmundpetersen but I don't think this epic should be in feature backlog as there is it is not ready to put in the pipe, for that we need it to be properly incepted and a story map needs to be there, so with actionable issues attached to it. So until then I would leave it in all the things. Also, we did prioritize but a year ago, so maybe things will be reshuffled a bit with new voting process... let's see.

@berteh

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berteh commented Feb 10, 2019

as discussed with Kirsten and Theresa I think the existing "price sack" commission mechanism already provides a viable solution to this need: https://community.openfoodnetwork.org/t/shops-can-require-a-minimum-spend-before-customers-can-checkout/1350/5

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