Razer Naga Chroma side keys not working and throwing errors

[Marahin]

What's wrong?

After the update, when the daemon is on, the side keys don't work.

Logs

2017-09-01 21:28:55 | razer.device1                  | DEBUG    | DBus call get_firmware
2017-09-01 21:28:55 | razer.device1                  | DEBUG    | DBus call version
2017-09-01 21:28:55 | razer.device1                  | DEBUG    | DBus call has_matrix
2017-09-01 21:28:55 | razer.device1                  | DEBUG    | DBus call has_matrix
2017-09-01 21:28:55 | razer.device0                  | DEBUG    | DBus call get_logo_brightness
2017-09-01 21:28:55 | razer.device0                  | DEBUG    | DBus call get_scroll_brightness
2017-09-01 21:28:58 | razer.device1                  | DEBUG    | DBus call get_brightness
2017-09-01 21:28:59 | razer.device0                  | DEBUG    | DBus call get_logo_brightness
2017-09-01 21:28:59 | razer.device0                  | DEBUG    | DBus call get_scroll_brightness
2017-09-01 21:28:59 | razer.device0                  | DEBUG    | DBus call get_poll_rate
2017-09-01 21:30:15 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 11
2017-09-01 21:31:18 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 11
2017-09-01 21:31:34 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 9
2017-09-01 21:31:35 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 9
2017-09-01 21:31:35 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 10
2017-09-01 21:31:38 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 10
2017-09-01 21:31:38 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 11
2017-09-01 21:31:39 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 11
2017-09-01 21:31:39 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 12
2017-09-01 21:31:41 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 12
2017-09-01 21:31:41 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 13
2017-09-01 21:31:43 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 13
2017-09-01 21:31:51 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 9
2017-09-01 21:31:53 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 9
2017-09-01 21:31:55 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 9
2017-09-01 21:31:57 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 9

Possible cause

@terrycain has brought up an idea of what could be the reason here.

Environment

Ubuntu 17.04 64-bit.

Misc.

Everything else (setting the DPI, brightness, etc.) works marvelous, thank you for the amazing work and bringing compatibility to Linux! :-) 👍

[terricain]

Kill the daemon with pkill razer-daemon

Clone the repo, there is a file scripts/misc/event_reader.py, run that like
scripts/misc/event_reader.py /dev/input/by-id/usb-Razer_Razer_Naga_Chroma-if01-event-kbd
press all the number buttons and save the output
scripts/misc/event_reader.py /dev/input/by-id/usb-Razer_Razer_Naga_Chroma-if02-event-kbd
and do the same with that command

It should react when you press the number buttons.

[Marahin]

I will do that in the nearest future.

[MorningStarGG]

This is currently happening for me as well. I also use Polychromatic and when I go to the mouse config. "There was a problem communicating with the daemon for this device." - I was using a Razer Naga 2014 and had no issues, but with the Naga Chroma, I have both of these issues. I'm guessing they are somehow related?

[wenzler]

Ran the event_reader.py on Ubuntu16.04
Killing the openrazer-daemon gives the default 1234567890-= on if01
and
python3 openrazer/scripts/misc/event_reader.py --tartarus /dev/input/by-id/usb-Razer_Razer_Naga_Chroma-if02-event-kbd
Starting. Press keys
Type: EV_KEY, Code: 2, Value: DOWN
1Type: EV_KEY, Code: 2, Value: UP
Type: EV_KEY, Code: 3, Value: DOWN
2Type: EV_KEY, Code: 3, Value: UP
Type: EV_KEY, Code: 4, Value: DOWN
3Type: EV_KEY, Code: 4, Value: UP
Type: EV_KEY, Code: 5, Value: DOWN
4Type: EV_KEY, Code: 5, Value: UP
Type: EV_KEY, Code: 6, Value: DOWN
5Type: EV_KEY, Code: 6, Value: UP
Type: EV_KEY, Code: 7, Value: DOWN
6Type: EV_KEY, Code: 7, Value: UP
Type: EV_KEY, Code: 8, Value: DOWN
7Type: EV_KEY, Code: 8, Value: UP
Type: EV_KEY, Code: 9, Value: DOWN
8Type: EV_KEY, Code: 9, Value: UP
Type: EV_KEY, Code: 10, Value: DOWN
9Type: EV_KEY, Code: 10, Value: UP
Type: EV_KEY, Code: 11, Value: DOWN
0Type: EV_KEY, Code: 11, Value: UP
Type: EV_KEY, Code: 12, Value: DOWN
-Type: EV_KEY, Code: 12, Value: UP
Type: EV_KEY, Code: 13, Value: DOWN
=Type: EV_KEY, Code: 13, Value: UP

[z3ntu]

@wenzler You could try to apply the following diff: d1e683a to the installed files. A new release containing this should be out in the next couple of days.

[wenzler]

Thanks @z3ntu - this works ok-ish (excl tilt wheel) with https://github.com/apocatarsis/Naga_KeypadMapper
Yet, looking at the patch I'm wondering how the key mapping is supposed to be done after all.
In xorg/xmodmap? I’m not a bit wiser after a day of duckduck-ing :/

[z3ntu]

d1e683a is in a release.