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Razer Naga Chroma side keys not working and throwing errors #375

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Marahin opened this Issue Sep 1, 2017 · 7 comments

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@terrycain terrycain

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@Marahin @terrycain @MorningStarGG @wenzler @z3ntu
@Marahin

Marahin commented Sep 1, 2017

What's wrong?

After the update, when the daemon is on, the side keys don't work.

Logs

2017-09-01 21:28:55 | razer.device1                  | DEBUG    | DBus call get_firmware
2017-09-01 21:28:55 | razer.device1                  | DEBUG    | DBus call version
2017-09-01 21:28:55 | razer.device1                  | DEBUG    | DBus call has_matrix
2017-09-01 21:28:55 | razer.device1                  | DEBUG    | DBus call has_matrix
2017-09-01 21:28:55 | razer.device0                  | DEBUG    | DBus call get_logo_brightness
2017-09-01 21:28:55 | razer.device0                  | DEBUG    | DBus call get_scroll_brightness
2017-09-01 21:28:58 | razer.device1                  | DEBUG    | DBus call get_brightness
2017-09-01 21:28:59 | razer.device0                  | DEBUG    | DBus call get_logo_brightness
2017-09-01 21:28:59 | razer.device0                  | DEBUG    | DBus call get_scroll_brightness
2017-09-01 21:28:59 | razer.device0                  | DEBUG    | DBus call get_poll_rate
2017-09-01 21:30:15 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 11
2017-09-01 21:31:18 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 11
2017-09-01 21:31:34 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 9
2017-09-01 21:31:35 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 9
2017-09-01 21:31:35 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 10
2017-09-01 21:31:38 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 10
2017-09-01 21:31:38 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 11
2017-09-01 21:31:39 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 11
2017-09-01 21:31:39 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 12
2017-09-01 21:31:41 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 12
2017-09-01 21:31:41 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 13
2017-09-01 21:31:43 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 13
2017-09-01 21:31:51 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 9
2017-09-01 21:31:53 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 9
2017-09-01 21:31:55 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 9
2017-09-01 21:31:57 | razer.device0.keymanager       | ERROR    | Got key error. Couldn't convert event to key name
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/razer_daemon/misc/key_event_management.py", line 386, in key_action
    key_name = self.EVENT_MAP[key_id]
KeyError: 9

Possible cause

@terrycain has brought up an idea of what could be the reason here.

Environment

Ubuntu 17.04 64-bit.

Misc.

Everything else (setting the DPI, brightness, etc.) works marvelous, thank you for the amazing work and bringing compatibility to Linux! :-) 👍

@terrycain terrycain self-assigned this Sep 2, 2017

@terrycain terrycain added the bug label Sep 2, 2017

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terrycain Sep 3, 2017

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Kill the daemon with pkill razer-daemon

Clone the repo, there is a file scripts/misc/event_reader.py, run that like
scripts/misc/event_reader.py /dev/input/by-id/usb-Razer_Razer_Naga_Chroma-if01-event-kbd
press all the number buttons and save the output
scripts/misc/event_reader.py /dev/input/by-id/usb-Razer_Razer_Naga_Chroma-if02-event-kbd
and do the same with that command

It should react when you press the number buttons.
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terrycain commented Sep 3, 2017

Kill the daemon with pkill razer-daemon

Clone the repo, there is a file scripts/misc/event_reader.py, run that like
scripts/misc/event_reader.py /dev/input/by-id/usb-Razer_Razer_Naga_Chroma-if01-event-kbd
press all the number buttons and save the output
scripts/misc/event_reader.py /dev/input/by-id/usb-Razer_Razer_Naga_Chroma-if02-event-kbd
and do the same with that command

It should react when you press the number buttons.
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Marahin Sep 3, 2017

I will do that in the nearest future.

Marahin commented Sep 3, 2017

I will do that in the nearest future.
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MorningStarGG Sep 11, 2017

This is currently happening for me as well. I also use Polychromatic and when I go to the mouse config. "There was a problem communicating with the daemon for this device." - I was using a Razer Naga 2014 and had no issues, but with the Naga Chroma, I have both of these issues. I'm guessing they are somehow related?

MorningStarGG commented Sep 11, 2017

This is currently happening for me as well. I also use Polychromatic and when I go to the mouse config. "There was a problem communicating with the daemon for this device." - I was using a Razer Naga 2014 and had no issues, but with the Naga Chroma, I have both of these issues. I'm guessing they are somehow related?

@dssouza-ti dssouza-ti referenced this issue Nov 8, 2017

Closed

Naga Hex V2 side keys not working while openrazer-daemon active #436

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wenzler Dec 19, 2017

Ran the event_reader.py on Ubuntu16.04
Killing the openrazer-daemon gives the default 1234567890-= on if01
and
python3 openrazer/scripts/misc/event_reader.py --tartarus /dev/input/by-id/usb-Razer_Razer_Naga_Chroma-if02-event-kbd
Starting. Press keys
Type: EV_KEY, Code: 2, Value: DOWN
1Type: EV_KEY, Code: 2, Value: UP
Type: EV_KEY, Code: 3, Value: DOWN
2Type: EV_KEY, Code: 3, Value: UP
Type: EV_KEY, Code: 4, Value: DOWN
3Type: EV_KEY, Code: 4, Value: UP
Type: EV_KEY, Code: 5, Value: DOWN
4Type: EV_KEY, Code: 5, Value: UP
Type: EV_KEY, Code: 6, Value: DOWN
5Type: EV_KEY, Code: 6, Value: UP
Type: EV_KEY, Code: 7, Value: DOWN
6Type: EV_KEY, Code: 7, Value: UP
Type: EV_KEY, Code: 8, Value: DOWN
7Type: EV_KEY, Code: 8, Value: UP
Type: EV_KEY, Code: 9, Value: DOWN
8Type: EV_KEY, Code: 9, Value: UP
Type: EV_KEY, Code: 10, Value: DOWN
9Type: EV_KEY, Code: 10, Value: UP
Type: EV_KEY, Code: 11, Value: DOWN
0Type: EV_KEY, Code: 11, Value: UP
Type: EV_KEY, Code: 12, Value: DOWN
-Type: EV_KEY, Code: 12, Value: UP
Type: EV_KEY, Code: 13, Value: DOWN
=Type: EV_KEY, Code: 13, Value: UP

wenzler commented Dec 19, 2017 •
edited

Ran the event_reader.py on Ubuntu16.04
Killing the openrazer-daemon gives the default 1234567890-= on if01
and
python3 openrazer/scripts/misc/event_reader.py --tartarus /dev/input/by-id/usb-Razer_Razer_Naga_Chroma-if02-event-kbd
Starting. Press keys
Type: EV_KEY, Code: 2, Value: DOWN
1Type: EV_KEY, Code: 2, Value: UP
Type: EV_KEY, Code: 3, Value: DOWN
2Type: EV_KEY, Code: 3, Value: UP
Type: EV_KEY, Code: 4, Value: DOWN
3Type: EV_KEY, Code: 4, Value: UP
Type: EV_KEY, Code: 5, Value: DOWN
4Type: EV_KEY, Code: 5, Value: UP
Type: EV_KEY, Code: 6, Value: DOWN
5Type: EV_KEY, Code: 6, Value: UP
Type: EV_KEY, Code: 7, Value: DOWN
6Type: EV_KEY, Code: 7, Value: UP
Type: EV_KEY, Code: 8, Value: DOWN
7Type: EV_KEY, Code: 8, Value: UP
Type: EV_KEY, Code: 9, Value: DOWN
8Type: EV_KEY, Code: 9, Value: UP
Type: EV_KEY, Code: 10, Value: DOWN
9Type: EV_KEY, Code: 10, Value: UP
Type: EV_KEY, Code: 11, Value: DOWN
0Type: EV_KEY, Code: 11, Value: UP
Type: EV_KEY, Code: 12, Value: DOWN
-Type: EV_KEY, Code: 12, Value: UP
Type: EV_KEY, Code: 13, Value: DOWN
=Type: EV_KEY, Code: 13, Value: UP
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z3ntu Dec 19, 2017

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@wenzler You could try to apply the following diff: d1e683a to the installed files. A new release containing this should be out in the next couple of days.
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z3ntu commented Dec 19, 2017

@wenzler You could try to apply the following diff: d1e683a to the installed files. A new release containing this should be out in the next couple of days.
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wenzler Dec 19, 2017

Thanks @z3ntu - this works ok-ish (excl tilt wheel) with https://github.com/apocatarsis/Naga_KeypadMapper
Yet, looking at the patch I'm wondering how the key mapping is supposed to be done after all.
In xorg/xmodmap? I’m not a bit wiser after a day of duckduck-ing :/

wenzler commented Dec 19, 2017

Thanks @z3ntu - this works ok-ish (excl tilt wheel) with https://github.com/apocatarsis/Naga_KeypadMapper
Yet, looking at the patch I'm wondering how the key mapping is supposed to be done after all.
In xorg/xmodmap? I’m not a bit wiser after a day of duckduck-ing :/
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d1e683a is in a release.
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z3ntu commented Jan 28, 2018

d1e683a is in a release.

@z3ntu z3ntu closed this Jan 28, 2018

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