diff --git a/modules/virt-troubleshoot-fusion-access-san.adoc b/modules/virt-troubleshoot-fusion-access-san.adoc
new file mode 100644
index 000000000000..7ba05c1fe907
--- /dev/null
+++ b/modules/virt-troubleshoot-fusion-access-san.adoc
@@ -0,0 +1,34 @@
+// Module included in the following assemblies:
+//
+// * virt/storage/install-configure-fusion-access-san.adoc
+
+:_mod-docs-content-type: PROCEDURE
+[id="troubleshoot-fusion-access-san_{context}"]
+= Troubleshooting {IBMFusionFirst}
+
+[role="_abstract"]
+
+If you encounter issues with {IBMFusionFirst}, provide the must-gather image to Red{nbsp}Hat support. This image contains critical data about your cluster and project resources, logs, and events from your deployment.
+
+.Procedure
+
+. To obtain the deployed version of {IBMFusionFirst}, run the following command:
++
+[source,terminal]
+----
+$ oc get fusionaccesses.fusion.storage.openshift.io  -n ibm-fusion-access fusionaccess-sample -o jsonpath='{.spec.storageScaleVersion}'
+----
++
+[NOTE]
+====
+This command returns the numeric value of the deployed version of {IBMFusionFirst} such as `2.11.0`.
+====
+
+. To create the `must-gather` image, run the following command:
++
+[source,terminal]
+----
+$ oc adm must-gather --image=icr.io/cpopen/ibm-spectrum-scale-must-gather:v<software_version>
+----
++
+* Replace `<software_version>` with the {IBMFusionFirst} version value.
\ No newline at end of file
diff --git a/virt/storage/install-configure-fusion-access-san.adoc b/virt/storage/install-configure-fusion-access-san.adoc
index 1415b8b37f3c..979e29c50578 100644
--- a/virt/storage/install-configure-fusion-access-san.adoc
+++ b/virt/storage/install-configure-fusion-access-san.adoc
@@ -20,6 +20,8 @@ include::modules/virt-creating-storage-cluster-fusion-access-san.adoc[leveloffse
 
 include::modules/virt-creating-filesystem-fusion-access-san.adoc[leveloffset=+1]
 
+include::modules/virt-troubleshoot-fusion-access-san.adoc[leveloffset=+1]
+
 [id="fusion-san-next-steps_{context}"]
 == Next steps