diff --git a/modules/api-compatibility-common-terminology.adoc b/modules/api-compatibility-common-terminology.adoc
index ddf1e7bedaef..1cfba9102ec8 100644
--- a/modules/api-compatibility-common-terminology.adoc
+++ b/modules/api-compatibility-common-terminology.adoc
@@ -50,6 +50,8 @@ endif::openshift-origin[]
 
 An optional product capability that is not officially supported by Red Hat, but is intended to provide a mechanism to explore early phase technology. By default, Developer Preview functionality is opt-in, and subject to removal at any time. Enabling a Developer Preview feature might render a cluster unsupportable dependent upon the scope of the feature.
 
+If you are a Red({nbsp})Hat customer or partner and have feedback about these developer preview versions, file an issue by using the link:https://issues.redhat.com/projects/OCPBUGS/issues[OpenShift Bugs tracker]. Do not use the formal Red({nbsp})Hat support service ticket process. You can read more about support handling in the following link:https://access.redhat.com/support/offerings/devpreview[knowledge article].
+
 [id="api-compatibility-common-terminology-tech-preview_{context}"]
 == Technology Preview