Option to create ticket from the admin panel #175
In fact I think this feature is absolutely necessary. Coming from a different ticket system we are creating more tickets internally when developing software for a client than the clients create themselves.
So being able to internally create tickets for a specific someone or department seems really important.
Honestly I don't understand what's going on right now.
Currently there are some real flaws and some really vital features missing. And those are not even big things but absolutely important none the less.
We would have installed and used the system with 50+ users not even counting our own users, but we're now we're also on the verge of dismissing OpenSupports for good.
I know people are very fond of things like Docker nowadays. But it's completely pointless for a system under construction.
@nickbe Thanks for calling that out. We have had compatibility problems in some dev environments that were blocking some of us, but we were able to fix it by adding a docker container to it.
In regards to this feature, we didn't think it was such in high demand, but a lot of people has been asking for it lately so we will probably have it for
In regards to priority, we are using a list of features https://github.com/opensupports/opensupports/projects/1 (where "to review" is sorted by priority). These features will be released for
Please, feel free to indicate any other features you consider of higher priority in the list of features.