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Hi it will be great if admin could assign tickets to other staff members from admin panel and also can see all tickets if though tickets were assigned to other staff member.Can you add this feature ?
Any one ?
Yes, this is a feature we were thinking about. It would be added to our feature kanban for a future release
I was just looking for this ability in the system.. glads its on your release plan.
back-end structure and tests of feature opensupports#161 opensupports#80
Merge pull request #254 from guillegiu/master
back-end structure and tests of feature #161 #80
Fix issues related with opensupports#80 ticket assignment