osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
.. toctree:: :maxdepth: 1 :caption: Getting Started Getting Started/Installation Getting Started/Post-Installation Getting Started/Email Settings Getting Started/Email Templates Getting Started/POP3-IMAP Settings Getting Started/Email Piping Getting Started/Upgrade and Migration Getting Started/v1-11 Overview
.. toctree:: :maxdepth: 2 :caption: Panels Admin Panel Agent Panel User Portal
.. toctree:: :maxdepth: 1 :caption: Features Features/Agent CSV Export Features/Department Help Topic Archiving Features/Collaborators Features/Create Ticket or Task from Thread Entry Features/Custom Columns & Custom Queues (Admin) Features/Custom Columns & Custom Queues (Agent) Features/Department CSV Export Features/Inline Edit Features/Nested Knowledgebase Categories Features/Release Assignment Features/Require Help Topic Features/Task Revamp Features/Ticket Referral
.. toctree:: :maxdepth: 2 :caption: Developer Documentation Developer Documentation/Changelog Developer Documentation/API Docs