osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
.. toctree:: :maxdepth: 1 :caption: Getting Started Tutorials <https://www.youtube.com/c/osTicket_tutorials> Getting Started/Installation Getting Started/Post-Installation Getting Started/Email Settings Getting Started/Email Templates Getting Started/POP3-IMAP Settings Getting Started/Email Piping Getting Started/Upgrade and Migration
.. toctree:: :maxdepth: 2 :caption: Guides Guides/Alerts Guide Guides/Translation Guide Guides/OAuth2 Guide
.. toctree:: :maxdepth: 2 :caption: Panels Admin Panel Agent Panel User Portal
.. toctree:: :maxdepth: 1 :caption: Features Features/Multifactor Authentication Features/Visibility Permissions Features
.. toctree:: :maxdepth: 1 :caption: Plugins Plugins/Attachments in S3 Plugins/Audits Plugins/Two Factor Authentication Plugins/Password Management Policies Plugins/Attachments on the Filesystem
.. toctree:: :maxdepth: 2 :caption: Developer Documentation Changelog <https://github.com/osTicket/osTicket/releases> Developer Documentation/API Docs Developer Documentation/Database ERDs