Please sign in to comment.
This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository.
Queues: Agents with no team assignment
Commit d8b61e8 correctly addressed an issue with criteria for team assignment when an agent doesn't belong to a single team, BUT failed to consider cases that the criteria is part of a set of constraints. e.g Tickets assigned to Me OR one of my Teams. This commit adds a check to skip team check when multiple constraints are included.
- Loading branch information
Showing with 4 additions and 3 deletions.
- +4 −3 include/class.search.php