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osTicket 1.10-rc3 - tasks not sending email on creation #3257
While working with tasks, I have set up the alerting / notifications to be the same as tickets.
If I create the task and assign it to the department only, it does not send out an email to the department members.
I am still evaluating emails about tasks (comments/replies, assignments, etc..)
Also, as a side note: Replying to an assignment task email, it generates a new ticket. I would think it should go as a comment/reply to the task being responded to.