New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

onNewTask routine missing #3407

Open
jdelhome3578 opened this Issue Oct 19, 2016 · 9 comments

Comments

Projects
None yet
3 participants
@jdelhome3578
Contributor

jdelhome3578 commented Oct 19, 2016

onNewTask routine missing from class.task.php

No way to send out alerts on new task???

@jdelhome3578

This comment has been minimized.

Show comment
Hide comment
@jdelhome3578

jdelhome3578 Oct 25, 2016

Contributor

Also, on new task an email is sent but an error occurs.
Template Fetch Error
Unable to fetch "" template - id #0

Contributor

jdelhome3578 commented Oct 25, 2016

Also, on new task an email is sent but an error occurs.
Template Fetch Error
Unable to fetch "" template - id #0

@ghost

This comment has been minimized.

Show comment
Hide comment
@ghost

ghost Aug 17, 2017

This seems to be not solved. Even in the latest osTicket 1.10. No "New Task Alert" or "Overdue Task Alert" will be send..

ghost commented Aug 17, 2017

This seems to be not solved. Even in the latest osTicket 1.10. No "New Task Alert" or "Overdue Task Alert" will be send..

@mixrat

This comment has been minimized.

Show comment
Hide comment
@mixrat

mixrat Mar 7, 2018

New task notification emails work for me in v1.10.1 but not overdue email notifications.

mixrat commented Mar 7, 2018

New task notification emails work for me in v1.10.1 but not overdue email notifications.

@DonCep

This comment has been minimized.

Show comment
Hide comment
@DonCep

DonCep Mar 16, 2018

Hi mixrat,

You was change something ? Because v1.10.1 isn't working. Only sending Task Assigment Alert, Task Transffer Alert and New Activity Alert. But missing New Task Alert and Overdue.

And didn't any solution on this error

DonCep commented Mar 16, 2018

Hi mixrat,

You was change something ? Because v1.10.1 isn't working. Only sending Task Assigment Alert, Task Transffer Alert and New Activity Alert. But missing New Task Alert and Overdue.

And didn't any solution on this error

@mixrat

This comment has been minimized.

Show comment
Hide comment
@mixrat

mixrat Mar 16, 2018

@DonCep I received this from the server after creating a test task...
image
I thought this was a new task alert. Is there another alter for a new task?

mixrat commented Mar 16, 2018

@DonCep I received this from the server after creating a test task...
image
I thought this was a new task alert. Is there another alter for a new task?

@DonCep

This comment has been minimized.

Show comment
Hide comment
@DonCep

DonCep Mar 16, 2018

Yes this is Assigment Alert, but Agent who create Task didn't get email that he create task.

DonCep commented Mar 16, 2018

Yes this is Assigment Alert, but Agent who create Task didn't get email that he create task.

@mixrat

This comment has been minimized.

Show comment
Hide comment
@mixrat

mixrat Mar 16, 2018

OK. Sorry for the confusion.

mixrat commented Mar 16, 2018

OK. Sorry for the confusion.

@DonCep

This comment has been minimized.

Show comment
Hide comment
@DonCep

DonCep Mar 16, 2018

I just want to ask, You getting all the 5 alerts ?

DonCep commented Mar 16, 2018

I just want to ask, You getting all the 5 alerts ?

@mixrat

This comment has been minimized.

Show comment
Hide comment
@mixrat

mixrat Mar 17, 2018

I do not get the new ticket notice, nor do I get the overdue notice. Other notices seem to work.

mixrat commented Mar 17, 2018

I do not get the new ticket notice, nor do I get the overdue notice. Other notices seem to work.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment