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feature: Public Mark As Answered/Unanswered #4612

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merged 1 commit into from Nov 28, 2018

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JediKev commented Nov 19, 2018

This feature extends the ability to mark tickets as Answered/Unanswered to any Agent with the Role Permission to Post Reply in the Department. This also adds the ability to add an (optional) Internal Note when marking as (un)answered.

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$comments = $form->getComments();
if ($comments) {

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@protich

protich Nov 23, 2018

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Comment should only be added on a successful action..... move the comment code block to else block below.

feature: Public Mark As Answered/Unanswered
This feature extends the ability to mark tickets as Answered/Unanswered to
any Agent with the Role Permission to Post Reply in the Department. This
also adds the ability to add an (optional) Internal Note when marking as
(un)answered.

@JediKev JediKev force-pushed the JediKev:feature/public-mark-as-answered-unanswered branch from a994272 to f0b18e1 Nov 28, 2018

@protich protich merged commit c0baa32 into osTicket:develop-next Nov 28, 2018

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