diff --git a/changelog/unreleased/9600 b/changelog/unreleased/9600
new file mode 100644
index 00000000000..21d8fca2b2a
--- /dev/null
+++ b/changelog/unreleased/9600
@@ -0,0 +1,5 @@
+Bugfix: Crash when interacting with a folder in an error state
+
+We fixed a crash wher using the context menu on a folder that encountered an error and was not using virutal files.
+
+https://github.com/owncloud/client/issues/9600
diff --git a/src/gui/folder.cpp b/src/gui/folder.cpp
index e71597016e0..7ad064794cf 100644
--- a/src/gui/folder.cpp
+++ b/src/gui/folder.cpp
@@ -599,6 +599,7 @@ int Folder::slotWipeErrorBlacklist()
 
 void Folder::slotWatchedPathChanged(const QString &path, ChangeReason reason)
 {
+    Q_ASSERT(isReady());
     if (!FileSystem::isChildPathOf(path, this->path())) {
         qCDebug(lcFolder) << "Changed path is not contained in folder, ignoring:" << path;
         return;
@@ -809,19 +810,23 @@ void Folder::removeFromSettings() const
 
 bool Folder::isFileExcludedAbsolute(const QString &fullPath) const
 {
+    if (!_engine) {
+        return true;
+    }
     return _engine->excludedFiles().isExcluded(fullPath, path(), _definition.ignoreHiddenFiles);
 }
 
 bool Folder::isFileExcludedRelative(const QString &relativePath) const
 {
-    return _engine->excludedFiles().isExcluded(path() + relativePath, path(), _definition.ignoreHiddenFiles);
+    return isFileExcludedAbsolute(path() + relativePath);
 }
 
 void Folder::slotTerminateSync()
 {
+    Q_ASSERT(isReady());
     qCInfo(lcFolder) << "folder " << alias() << " Terminating!";
 
-    if (_engine->isSyncRunning()) {
+    if (OC_ENSURE(_engine) && _engine->isSyncRunning()) {
         _engine->abort();
 
         setSyncState(SyncResult::SyncAbortRequested);
@@ -875,6 +880,9 @@ void Folder::wipeForRemoval()
 
 bool Folder::reloadExcludes()
 {
+    if (!_engine) {
+        return true;
+    }
     return _engine->excludedFiles().reloadExcludeFiles();
 }
 
@@ -941,6 +949,7 @@ void Folder::startSync()
 
 void Folder::setSyncOptions()
 {
+    Q_ASSERT(isReady());
     SyncOptions opt;
     ConfigFile cfgFile;
 
@@ -964,6 +973,7 @@ void Folder::setSyncOptions()
 
 void Folder::setDirtyNetworkLimits()
 {
+    Q_ASSERT(isReady());
     ConfigFile cfg;
     int downloadLimit = -75; // 75%
     int useDownLimit = cfg.useDownloadLimit();
@@ -999,6 +1009,7 @@ void Folder::slotSyncStarted()
 
 void Folder::slotSyncFinished(bool success)
 {
+    Q_ASSERT(isReady());
     qCInfo(lcFolder) << "Client version" << Theme::instance()->aboutVersions(Theme::VersionFormat::OneLiner);
 
     bool syncError = !_syncResult.errorStrings().isEmpty();
diff --git a/src/gui/folderstatusmodel.cpp b/src/gui/folderstatusmodel.cpp
index 6f2f40fe5c4..6c3f3f15f70 100644
--- a/src/gui/folderstatusmodel.cpp
+++ b/src/gui/folderstatusmodel.cpp
@@ -553,6 +553,9 @@ bool FolderStatusModel::canFetchMore(const QModelIndex &parent) const
 
 void FolderStatusModel::fetchMore(const QModelIndex &parent)
 {
+    if (!data(parent, FolderStatusDelegate::IsReady).toBool()) {
+        return;
+    }
     auto info = infoForIndex(parent);
 
     if (!info || info->_fetched || info->_fetchingJob)