client ui does not show on CentOS7 (XcbConnection: XCB error: 3 (BadWindow))

[erikm87]

Expected behaviour

Expected to see the ownCloud client graphical interface.

Actual behaviour

ownCloud graphical interface does not start. Nothing happens, seems to hang.

Steps to reproduce

1. Install CentOS7 default installation with GNOME
2. Install ownCloud client with yum
3. Try to start ownCloud

Server configuration

Operating system:
CentOS Linux release 7.2.1511 (Core)

ownCloud version:
[root@server yum.repos.d]# rpm -qa | grep owncloud
owncloud-files-9.0.2-2.1.noarch
owncloud-deps-php5-9.0.2-2.1.noarch
owncloud-9.0.2-2.1.noarch

Client configuration

Client version: owncloud-client 2.2.0-9.1
Operating system: CentOS Linux release 7.2.1511 (Core)
OS language: English
Installation path of client: /opt/qt-5.4/bin/owncloud (/usr/bin/owncloud)

Logs

1. Output of owncloud --logwindow or owncloud --logfile log.txt
   (On Windows using cmd.exe, you might need to first cd into the ownCloud directory)
   (See also http://doc.owncloud.org/desktop/2.2/troubleshooting.html#client-logfile )

[root@server ~]# cat /home/admin/log.txt
05-27 16:07:08:987 0xf250a0 OCC::Application::setupLogging: "################## ownCloud en_US () 2.2.0"
05-27 16:07:08:987 0xf250a0 OCC::Application::setupTranslations: void OCC::Application::setupTranslations() Using "en_US" translation
05-27 16:07:09:025 0xf250a0 OCC::SocketApi::SocketApi: SocketApi: server started, listening at "/run/user/1000/ownCloud/socket"
05-27 16:07:09:025 0xf250a0 OCC::FolderMan::FolderMan: setting remote poll timer interval to 30000 msec
05-27 16:07:09:025 0xf250a0 OCC::AccountManager::restoreFromLegacySettings: Migrate: checking old config "/home/admin/.local/share/data/ownCloud/owncloud.cfg"
05-27 16:07:09:025 0xf250a0 OCC::FolderMan::setupFoldersMigration: * Setup folders from "/home/admin/.local/share/data//ownCloud/folders" (migration)
05-27 16:07:09:037 0xf250a0 OCC::ClientProxy::setupQtProxyFromConfig: Set proxy configuration to use system configuration
05-27 16:07:09:808 0xf250a0 OCC::ActivitySettings::setNotificationRefreshInterval: Starting Notification refresh timer with 300 sec interval
05-27 16:07:09:851 0xf250a0 OCC::Updater::getSystemInfo: Sys Info size: 0
05-27 16:07:09:851 0xf250a0 unknown: QIODevice::read: device not open
05-27 16:07:10:549 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 221, resource id: 25165828, major code: 2 (ChangeWindowAttributes), minor code: 0
05-27 16:07:10:549 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 222, resource id: 25165828, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:549 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 223, resource id: 25165828, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:549 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 224, resource id: 25165828, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:549 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 226, resource id: 25165828, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:549 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 227, resource id: 25165828, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:549 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 228, resource id: 25165828, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:550 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 232, resource id: 25165828, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:550 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 236, resource id: 25165828, major code: 2 (ChangeWindowAttributes), minor code: 0
05-27 16:07:10:550 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 237, resource id: 25165828, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:550 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 238, resource id: 25165828, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:550 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 239, resource id: 25165828, major code: 20 (GetProperty), minor code: 0
05-27 16:07:10:550 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 242, resource id: 25165828, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:550 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 243, resource id: 25165828, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:550 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 244, resource id: 25165828, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:550 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 245, resource id: 25165828, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:550 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 249, resource id: 25165828, major code: 2 (ChangeWindowAttributes), minor code: 0
05-27 16:07:10:550 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 250, resource id: 25165828, major code: 2 (ChangeWindowAttributes), minor code: 0
05-27 16:07:10:550 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 251, resource id: 25165828, major code: 20 (GetProperty), minor code: 0
05-27 16:07:10:550 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 252, resource id: 25165828, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:550 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 253, resource id: 25165828, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:550 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 254, resource id: 25165828, major code: 20 (GetProperty), minor code: 0
05-27 16:07:10:550 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 255, resource id: 25165828, major code: 19 (DeleteProperty), minor code: 0
05-27 16:07:10:550 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 256, resource id: 25165828, major code: 19 (DeleteProperty), minor code: 0
05-27 16:07:10:550 0xf250a0 OCC::ownCloudGui::slotOpenSettingsDialog: No configured folders yet, starting setup wizard
05-27 16:07:10:639 0xf250a0 unknown: QIODevice::read: device not open
05-27 16:07:10:641 0xf250a0 OCC::OwncloudWizard::slotCurrentPageChanged: Current Wizard page changed to 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 259, resource id: 25165834, major code: 2 (ChangeWindowAttributes), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 260, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 261, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 262, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 264, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 265, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 266, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 267, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 271, resource id: 25165834, major code: 2 (ChangeWindowAttributes), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 272, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 273, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 274, resource id: 25165834, major code: 20 (GetProperty), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 277, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 278, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 279, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 280, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 281, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 282, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 283, resource id: 25165834, major code: 12 (ConfigureWindow), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 284, resource id: 25165834, major code: 2 (ChangeWindowAttributes), minor code: 0
05-27 16:07:10:656 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 285, resource id: 25165834, major code: 2 (ChangeWindowAttributes), minor code: 0
05-27 16:07:10:657 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 286, resource id: 25165834, major code: 20 (GetProperty), minor code: 0
05-27 16:07:10:657 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 287, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:657 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 288, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:657 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 289, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:657 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 290, resource id: 25165834, major code: 20 (GetProperty), minor code: 0
05-27 16:07:10:657 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 291, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:657 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 292, resource id: 25165834, major code: 18 (ChangeProperty), minor code: 0
05-27 16:07:10:657 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 293, resource id: 25165834, major code: 8 (MapWindow), minor code: 0
05-27 16:07:10:657 0xf250a0 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 295, resource id: 25165834, major code: 12 (ConfigureWindow), minor code: 0
05-27 16:07:13:746 0xf250a0 OCC::PassiveUpdateNotifier::backgroundCheckForUpdate: virtual void OCC::PassiveUpdateNotifier::backgroundCheckForUpdate()
05-27 16:07:13:746 0xf250a0 OCC::OCUpdater::backgroundCheckForUpdate: virtual void OCC::OCUpdater::backgroundCheckForUpdate() checking for available update
05-27 16:07:14:286 0xf250a0 OCC::PassiveUpdateNotifier::versionInfoArrived: Client is on latest version!

1. Installation of owncloud client:

Installed:
owncloud-client.x86_64 0:2.2.0-9.1

Dependency Installed:
compat-libxcb.x86_64 0:1.9-1.el7 libowncloudsync0.x86_64 0:2.2.0-9.1 mesa-libGLES.x86_64 0:10.6.5-3.20150824.el7 opt-libqt5keychain0.x86_64 0:0.6.2-1.1 opt-qt5-qtbase.x86_64 0:5.4.2-4.2
opt-qt5-qtbase-gui.x86_64 0:5.4.2-4.2 opt-qt5-qtwebkit.x86_64 0:5.4.2-2.4 owncloud-client-l10n.x86_64 0:2.2.0-9.1 xcb-util-image.x86_64 0:0.4.0-2.el7 xcb-util-keysyms.x86_64 0:0.4.0-1.el7
xcb-util-renderutil.x86_64 0:0.3.9-3.el7 xcb-util-wm.x86_64 0:0.4.1-5.el7

Complete!

[mcastroSG]

@ckamm on a fresh installed Centos 7 VM, i´m getting this error too. I´ve updated OS and tested with 2.2.0 and 2.1.1 nightly with the same result.

[danimo]

Do not start the client as root. That is not supported.

[mcastroSG]

Getting the same error executing with another user

[erikm87]

I tried to run the application as admin and an another non-root user.

[mcastroSG]

After bring some configuration from another installa on ubuntu no QIO errors appear at log file, just QXcbConnection errors remain.

[dragotin]

The client needs to be started by the same user who started the desktop environment for a valid test.

[mcastroSG]

I´ve tested starting as root or any other user, the same problem. Could be related to Qt current version (Qt 5.4.2) on CentOs 7?

[guruz]

Have you tried looking in https://bugreports.qt.io/browse/QTBUG-40820?jql=text%20~%20%22QXcbConnection%22 ?

[mcastroSG]

@erikm87 try with nightly build, I´ve tested it and is working.

cd /etc/yum.repos.d/
wget http://download.opensuse.org/repositories/isv:/ownCloud:/community:/nightly/CentOS_7/isv:ownCloud:desktop.repo
yum install owncloud-client

[erikm87]

Thanks! It works.

[mcastroSG]

@erikm87 Thanks!! Closing

[xenithorb]

06-30 16:05:10:699 4263 unknown: QXcbConnection: XCB error: 3 (BadWindow), sequence: 487, resource id: 37748740, major code: 12 (ConfigureWindow), minor code: 0

Getting this on Fedora 24 now.

qt5-qtbase-5.6.0-21.fc24.x86_64
owncloud-client-2.2.0-8.fc24.x86_64

Did not matter if I completely removed ~/.local/share/data/ownCloud

(btw why data/owncloud? why not .config/owncloud or ... just why the extra data folder?)

Edit: I see, fixed in 2.2.1. Sending off a ticket to the maintainers.

[guruz]

@xenithorb Does Fedora have qtbase-5.6.1?

[xenithorb]

Just in rawhide atm. I compiled a 2.2.2 build against the above qtbase-5.6.0 and all is well, and also poked the maintainer to upgrade to 2.2.2 as well.