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Apps Missing after Upgrade to OC 8 #14033

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sebhof opened this Issue Feb 10, 2015 · 33 comments

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@sebhof

sebhof commented Feb 10, 2015

Hi,

after upgrade to OC 8 (Debian Package) are at least the apps "contacts" and "calendar" completely missing. I get some exceptions in the log:

{"reqId":"3391bb61027070ccd004e9ffcb69aa4d","remoteAddr":"192.168.124.1","app":"core","message":"Unable to parse OCS content for app 166049","level":4,"time":"2015-02-10T09:09:18+00:00"}
{"reqId":"3391bb61027070ccd004e9ffcb69aa4d","remoteAddr":"192.168.124.1","app":"core","message":"Unable to parse OCS content for app 166051","level":4,"time":"2015-02-10T09:09:18+00:00"}
{"reqId":"3391bb61027070ccd004e9ffcb69aa4d","remoteAddr":"192.168.124.1","app":"core","message":"Unable to parse OCS content for app 166056","level":4,"time":"2015-02-10T09:09:18+00:00"}
{"reqId":"3391bb61027070ccd004e9ffcb69aa4d","remoteAddr":"192.168.124.1","app":"core","message":"Unable to parse OCS content for app 166061","level":4,"time":"2015-02-10T09:09:18+00:00"}
{"reqId":"3391bb61027070ccd004e9ffcb69aa4d","remoteAddr":"192.168.124.1","app":"core","message":"Unable to parse OCS content for app 166046","level":4,"time":"2015-02-10T09:09:18+00:00"}
{"reqId":"3391bb61027070ccd004e9ffcb69aa4d","remoteAddr":"192.168.124.1","app":"core","message":"Unable to parse OCS content for app 166053","level":4,"time":"2015-02-10T09:09:18+00:00"}
{"reqId":"0db92c45f8df37c0331644f79691305c","remoteAddr":"192.168.124.1","app":"PHP","message":"require_once(/appinfo/remote.php): failed to open stream: No such file or directory at /var/www/owncloud/remote.php#54","level":3,"time":"2015-02-10T09:20:22+00:00"}
{"reqId":"0db92c45f8df37c0331644f79691305c","remoteAddr":"192.168.124.1","app":"PHP","message":"require_once(): Failed opening required '/appinfo/remote.php' (include_path='/var/www/owncloud/3rdparty/phpseclib/phpseclib/phpseclib:/var/www/owncloud/3rdparty/pear/pear_exception:/var/www/owncloud/3rdparty/pear/archive_tar:/var/www/owncloud/lib/private:/var/www/owncloud/config:/var/www/owncloud/3rdparty:/var/www/owncloud/apps:/var/www/owncloud/lib:.:/usr/share/php:/usr/share/pear:/var/www/owncloud') at /var/www/owncloud/remote.php#54","level":3,"time":"2015-02-10T09:20:22+00:00"}
and so on...

But these messages do not seem to affect the contacts or calendar app!? Also the apps are not listed in directory apps:

$ sudo ls -l apps/
insgesamt 80
drwxr-xr-x 11 root root 4096 Feb 10 09:27 activity
drwxr-xr-x 10 root root 4096 Feb 10 09:27 external
drwxr-xr-x 13 root root 4096 Feb 10 09:27 files
drwxr-xr-x 14 root root 4096 Feb 10 09:27 files_encryption
drwxr-xr-x 12 root root 4096 Feb 10 09:27 files_external
drwxr-xr-x 6 root root 4096 Feb 10 09:27 files_locking
drwxr-xr-x 9 root root 4096 Feb 10 09:27 files_pdfviewer
drwxr-xr-x 12 root root 4096 Feb 10 09:27 files_sharing
drwxr-xr-x 8 root root 4096 Feb 10 09:27 files_texteditor
drwxr-xr-x 11 root root 4096 Feb 10 09:27 files_trashbin
drwxr-xr-x 10 root root 4096 Feb 10 09:27 files_versions
drwxr-xr-x 7 root root 4096 Feb 10 09:27 files_videoviewer
drwxr-xr-x 10 root root 4096 Feb 10 09:27 firstrunwizard
drwxr-xr-x 9 root root 4096 Feb 10 09:27 gallery
drwxr-xr-x 6 root root 4096 Feb 10 09:27 provisioning_api
drwxr-xr-x 12 root root 4096 Feb 10 09:27 templateeditor
drwxr-xr-x 11 root root 4096 Feb 10 09:27 updater
drwxr-xr-x 5 root root 4096 Feb 10 09:27 user_external
drwxr-xr-x 13 root root 4096 Feb 10 09:27 user_ldap
drwxr-xr-x 6 root root 4096 Feb 10 09:27 user_webdavauth

There are also no dependencies in the Debian package to contacts or calendar... Please fix as soon as possible. Thanks in advance...

Regards
Sebastian

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This is intended. Go to the apps managment page and install calendar and contacts again. All your data is still there.

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MorrisJobke commented Feb 10, 2015

This is intended. Go to the apps managment page and install calendar and contacts again. All your data is still there.

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sebhof Feb 10, 2015

Hi,

thanks for reply. But unfortunately the apps are also not listed in the app manager. Not in "active", not in "not active" and the "recommended" section shows a blank page. No way to install the apps...

Sebastian

sebhof commented Feb 10, 2015

Hi,

thanks for reply. But unfortunately the apps are also not listed in the app manager. Not in "active", not in "not active" and the "recommended" section shows a blank page. No way to install the apps...

Sebastian

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@sebhof It should be on the recommended page. Your issue with the blank page could be caused by #14022

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MorrisJobke commented Feb 10, 2015

@sebhof It should be on the recommended page. Your issue with the blank page could be caused by #14022

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sebhof Feb 10, 2015

This might be the problem, but I dont see the error in the log. Is there a way to test it?

sebhof commented Feb 10, 2015

This might be the problem, but I dont see the error in the log. Is there a way to test it?

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@sebhof I have nothing in mind. @LukasReschke Do you know a way to test the HTTPS connection from a server?

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MorrisJobke commented Feb 10, 2015

@sebhof I have nothing in mind. @LukasReschke Do you know a way to test the HTTPS connection from a server?

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JB1985 Feb 10, 2015

Same here. Upgrade from 8.0.0-4 to 8.0.0-5 Debian.

Error-Log:
PHP Fatal error: require_once(): Failed opening required '/var/www/owncloud/apps/calendar/appinfo/remote.php' (include_path='/var/www/owncloud/3rdparty/phpseclib/phpseclib/phpseclib:/var/www/owncloud/3rdparty/pear/pear_exception:/var/www/owncloud/3rdparty/pear/archive_tar:/var/www/owncloud/lib/private:/var/www/owncloud/config:/var/www/owncloud/3rdparty:/var/www/owncloud/apps:/var/www/owncloud/lib:.:/usr/share/php:/usr/share/pear:/var/www/owncloud') in /var/www/owncloud/remote.php on line 54

Only Calandar and Contact Apps are missing.

JB1985 commented Feb 10, 2015

Same here. Upgrade from 8.0.0-4 to 8.0.0-5 Debian.

Error-Log:
PHP Fatal error: require_once(): Failed opening required '/var/www/owncloud/apps/calendar/appinfo/remote.php' (include_path='/var/www/owncloud/3rdparty/phpseclib/phpseclib/phpseclib:/var/www/owncloud/3rdparty/pear/pear_exception:/var/www/owncloud/3rdparty/pear/archive_tar:/var/www/owncloud/lib/private:/var/www/owncloud/config:/var/www/owncloud/3rdparty:/var/www/owncloud/apps:/var/www/owncloud/lib:.:/usr/share/php:/usr/share/pear:/var/www/owncloud') in /var/www/owncloud/remote.php on line 54

Only Calandar and Contact Apps are missing.

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@sebhof @MorrisJobke

First: Check if the appstore is not disabled in config/config.php

If it is not disabled you can check it the SSL state with cURL yourself:

➜  /tmp  wget http://curl.haxx.se/ca/cacert.pem
# Should not work
➜  /tmp  curl --cacert ./cacert.pem  https://api.owncloud.com
➜  /tmp  curl https://api.owncloud.com
# Should work
➜  /tmp  curl -k https://api.owncloud.com

The first two commands should not work – can you confirm?

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LukasReschke commented Feb 10, 2015

@sebhof @MorrisJobke

First: Check if the appstore is not disabled in config/config.php

If it is not disabled you can check it the SSL state with cURL yourself:

➜  /tmp  wget http://curl.haxx.se/ca/cacert.pem
# Should not work
➜  /tmp  curl --cacert ./cacert.pem  https://api.owncloud.com
➜  /tmp  curl https://api.owncloud.com
# Should work
➜  /tmp  curl -k https://api.owncloud.com

The first two commands should not work – can you confirm?

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curl --cacert ./cacert.pem https://api.owncloud.com might work depending though on OS etc ;-)

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LukasReschke commented Feb 10, 2015

curl --cacert ./cacert.pem https://api.owncloud.com might work depending though on OS etc ;-)

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Also which PHP version are you using?

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LukasReschke commented Feb 10, 2015

Also which PHP version are you using?

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JB1985 Feb 10, 2015

/tmp# curl --cacert /tmp/cacert.pem https://api.owncloud.com
curl: (60) SSL certificate problem: unable to get local issuer certificate
More details here: http://curl.haxx.se/docs/sslcerts.html

:/tmp# curl https://api.owncloud.com
curl: (60) SSL certificate problem: unable to get local issuer certificate
More details here: http://curl.haxx.se/docs/sslcerts.html

/tmp# curl --cacert cacert.pem https://api.owncloud.com
curl: (60) SSL certificate problem: unable to get local issuer certificate
More details here: http://curl.haxx.se/docs/sslcerts.html

PHP Version 5.4.36-0+deb7u3 with suPHP

JB1985 commented Feb 10, 2015

/tmp# curl --cacert /tmp/cacert.pem https://api.owncloud.com
curl: (60) SSL certificate problem: unable to get local issuer certificate
More details here: http://curl.haxx.se/docs/sslcerts.html

:/tmp# curl https://api.owncloud.com
curl: (60) SSL certificate problem: unable to get local issuer certificate
More details here: http://curl.haxx.se/docs/sslcerts.html

/tmp# curl --cacert cacert.pem https://api.owncloud.com
curl: (60) SSL certificate problem: unable to get local issuer certificate
More details here: http://curl.haxx.se/docs/sslcerts.html

PHP Version 5.4.36-0+deb7u3 with suPHP

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sebhof Feb 10, 2015

Same here...
appstore is not disabled.
The curl commands did not work as expected.
PHP ist version 5.4.36-0+deb7u3

sebhof commented Feb 10, 2015

Same here...
appstore is not disabled.
The curl commands did not work as expected.
PHP ist version 5.4.36-0+deb7u3

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curl -k https://api.owncloud.com works though?

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LukasReschke commented Feb 10, 2015

curl -k https://api.owncloud.com works though?

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sebhof commented Feb 10, 2015

yes

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JB1985 commented Feb 10, 2015

Me too.

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Thanks. Let's see if the new certificate configuration will help then. – Unfortunately the responsible person for the server is not located in Europe and so most likely not yet awake ;-)

I added a todo in #14022 and will ping you once we have the server properly setup to retest. Thanks for your help!

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LukasReschke commented Feb 10, 2015

Thanks. Let's see if the new certificate configuration will help then. – Unfortunately the responsible person for the server is not located in Europe and so most likely not yet awake ;-)

I added a todo in #14022 and will ping you once we have the server properly setup to retest. Thanks for your help!

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JB1985 Feb 10, 2015

Any idea to download manually the apps? Because all Clients cant work in the moment.

JB1985 commented Feb 10, 2015

Any idea to download manually the apps? Because all Clients cant work in the moment.

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@JB1985 You can download them manually from apps.owncloud.com and put them into your apps/ folder.

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LukasReschke commented Feb 10, 2015

@JB1985 You can download them manually from apps.owncloud.com and put them into your apps/ folder.

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JB1985 Feb 10, 2015

wget --no-check-certificate https://apps.owncloud.com/CONTENT/content-files/168707-calendar.zip
unzip 168707-calendar.zip
cp -aR calendar/ /var/www/owncloud/apps/

Workaround!

JB1985 commented Feb 10, 2015

wget --no-check-certificate https://apps.owncloud.com/CONTENT/content-files/168707-calendar.zip
unzip 168707-calendar.zip
cp -aR calendar/ /var/www/owncloud/apps/

Workaround!

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chihoko Feb 10, 2015

Why has this been closed, what is the solution?

chihoko commented Feb 10, 2015

Why has this been closed, what is the solution?

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dragetd Feb 10, 2015

So the issue is a missconfigured SSL certificate on api.owncloud.com, and once the single person responsible for this fixes this, the apps will reappear under 'recommended'?

What component is checking the appstore? Why does it not give a propper error message?
Is 'Fatal core Unable to parse OCS content for app 166054' related to that issue?

dragetd commented Feb 10, 2015

So the issue is a missconfigured SSL certificate on api.owncloud.com, and once the single person responsible for this fixes this, the apps will reappear under 'recommended'?

What component is checking the appstore? Why does it not give a propper error message?
Is 'Fatal core Unable to parse OCS content for app 166054' related to that issue?

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sebhof Feb 10, 2015

I am not sure if it is a good idea to apply the -k switch to the curl call since it disables the certificate validation at all. The main problem seems to be that the GoDaddy certificate authorities are not trusted by the Debians curl version... I tried downloading all the GoDaddy-CA-Files, appended them to a single pem and tried the curl call again. This works. So the solution for the call of the appstore might be to provide the trusted certificates by the application instaed of trusting the OS?

sebhof commented Feb 10, 2015

I am not sure if it is a good idea to apply the -k switch to the curl call since it disables the certificate validation at all. The main problem seems to be that the GoDaddy certificate authorities are not trusted by the Debians curl version... I tried downloading all the GoDaddy-CA-Files, appended them to a single pem and tried the curl call again. This works. So the solution for the call of the appstore might be to provide the trusted certificates by the application instaed of trusting the OS?

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ghost Feb 10, 2015

According to https://www.ssllabs.com/ssltest/analyze.html?d=apps.owncloud.com the problem is the intermediate cert of godaddy which needs an "extra download". This confirms the comment of @sebhof above.

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The workaround was posted one above your comment.

ghost commented Feb 10, 2015

According to https://www.ssllabs.com/ssltest/analyze.html?d=apps.owncloud.com the problem is the intermediate cert of godaddy which needs an "extra download". This confirms the comment of @sebhof above.

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The workaround was posted one above your comment.

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danimo Feb 10, 2015

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@RealRancor Fixed now.

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danimo commented Feb 10, 2015

@RealRancor Fixed now.

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bioxz Feb 10, 2015

@danimo Many thanks, it's working now.

bioxz commented Feb 10, 2015

@danimo Many thanks, it's working now.

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sebhof Feb 10, 2015

Works also for me. Thanks a lot...

sebhof commented Feb 10, 2015

Works also for me. Thanks a lot...

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ynicolaus Feb 16, 2015

Hi All, I'm new to GitHub and fairly new to OwnCloud. I have upgraded to OC 8.0.7 (php 5.5.17) through softaculous on my webhost. I still don't see anything on my recommended apps, blank page.

Any suggestions?

ynicolaus commented Feb 16, 2015

Hi All, I'm new to GitHub and fairly new to OwnCloud. I have upgraded to OC 8.0.7 (php 5.5.17) through softaculous on my webhost. I still don't see anything on my recommended apps, blank page.

Any suggestions?

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dragetd Feb 16, 2015

AFAIK downloading and extracting them under app manually will result in the exact same as using the internal app manager. I.e. download https://apps.owncloud.com/CONTENT/content-files/168707-calendar.zip (and for contacts is also on apps.owncloud.com ) and unzip them in your apps folder, and you will be have OC working again.

As for the apps page… check your log and try maybe again tomorrow.

dragetd commented Feb 16, 2015

AFAIK downloading and extracting them under app manually will result in the exact same as using the internal app manager. I.e. download https://apps.owncloud.com/CONTENT/content-files/168707-calendar.zip (and for contacts is also on apps.owncloud.com ) and unzip them in your apps folder, and you will be have OC working again.

As for the apps page… check your log and try maybe again tomorrow.

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steckerhalter Mar 1, 2015

In the official tarball https://download.owncloud.org/community/owncloud-8.0.0.tar.bz2 (advertised on https://owncloud.org/install/#instructions-server) contacts and calender apps are missing (and possibly others):

$ ls -la apps/
total 32
drwxr-xr-x 22 user user 4096 Feb  7 03:33 .
drwxr-xr-x 11 user user 4096 Feb  7 03:33 ..
drwxr-xr-x 11 user user  148 Feb  7 03:33 activity
drwxr-xr-x 10 user user  132 Feb  7 03:32 external
drwxr-xr-x 13 user user 4096 Feb  7 03:31 files
drwxr-xr-x 14 user user 4096 Feb  7 03:31 files_encryption
drwxr-xr-x 12 user user 4096 Feb  7 03:31 files_external
drwxr-xr-x  6 user user   52 Feb  7 03:33 files_locking
drwxr-xr-x  9 user user   97 Feb  7 03:32 files_pdfviewer
drwxr-xr-x 12 user user 4096 Feb  7 03:31 files_sharing
drwxr-xr-x  8 user user   71 Feb  7 03:32 files_texteditor
drwxr-xr-x 11 user user  124 Feb  7 03:31 files_trashbin
drwxr-xr-x 10 user user  112 Feb  7 03:31 files_versions
drwxr-xr-x  7 user user   59 Feb  7 03:32 files_videoviewer
drwxr-xr-x 10 user user  114 Feb  7 03:33 firstrunwizard
drwxr-xr-x  9 user user  120 Feb  7 03:32 gallery
drwxr-xr-x  6 user user   52 Feb  7 03:31 provisioning_api
drwxr-xr-x 12 user user  149 Feb  7 03:33 templateeditor
drwxr-xr-x 11 user user 4096 Feb  7 03:32 updater
drwxr-xr-x  5 user user   42 Feb  7 03:33 user_external
drwxr-xr-x 13 user user 4096 Feb  7 03:31 user_ldap
drwxr-xr-x  6 user user  102 Feb  7 03:31 user_webdavauth

I have cloned them from github into the apps folder and that did the trick. But why are they missing in the first place? Doesn't that mean for most users the most important features are lacking to start with?

Or am I misunderstanding this completely?

steckerhalter commented Mar 1, 2015

In the official tarball https://download.owncloud.org/community/owncloud-8.0.0.tar.bz2 (advertised on https://owncloud.org/install/#instructions-server) contacts and calender apps are missing (and possibly others):

$ ls -la apps/
total 32
drwxr-xr-x 22 user user 4096 Feb  7 03:33 .
drwxr-xr-x 11 user user 4096 Feb  7 03:33 ..
drwxr-xr-x 11 user user  148 Feb  7 03:33 activity
drwxr-xr-x 10 user user  132 Feb  7 03:32 external
drwxr-xr-x 13 user user 4096 Feb  7 03:31 files
drwxr-xr-x 14 user user 4096 Feb  7 03:31 files_encryption
drwxr-xr-x 12 user user 4096 Feb  7 03:31 files_external
drwxr-xr-x  6 user user   52 Feb  7 03:33 files_locking
drwxr-xr-x  9 user user   97 Feb  7 03:32 files_pdfviewer
drwxr-xr-x 12 user user 4096 Feb  7 03:31 files_sharing
drwxr-xr-x  8 user user   71 Feb  7 03:32 files_texteditor
drwxr-xr-x 11 user user  124 Feb  7 03:31 files_trashbin
drwxr-xr-x 10 user user  112 Feb  7 03:31 files_versions
drwxr-xr-x  7 user user   59 Feb  7 03:32 files_videoviewer
drwxr-xr-x 10 user user  114 Feb  7 03:33 firstrunwizard
drwxr-xr-x  9 user user  120 Feb  7 03:32 gallery
drwxr-xr-x  6 user user   52 Feb  7 03:31 provisioning_api
drwxr-xr-x 12 user user  149 Feb  7 03:33 templateeditor
drwxr-xr-x 11 user user 4096 Feb  7 03:32 updater
drwxr-xr-x  5 user user   42 Feb  7 03:33 user_external
drwxr-xr-x 13 user user 4096 Feb  7 03:31 user_ldap
drwxr-xr-x  6 user user  102 Feb  7 03:31 user_webdavauth

I have cloned them from github into the apps folder and that did the trick. But why are they missing in the first place? Doesn't that mean for most users the most important features are lacking to start with?

Or am I misunderstanding this completely?

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ghost Mar 1, 2015

The calendar and contacts app are not shipped with the tarball anymore and needs to be installed from the appstore: owncloud/documentation#826

ghost commented Mar 1, 2015

The calendar and contacts app are not shipped with the tarball anymore and needs to be installed from the appstore: owncloud/documentation#826

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steckerhalter Mar 1, 2015

@RealRancor thanks, I wasn't aware of that

steckerhalter commented Mar 1, 2015

@RealRancor thanks, I wasn't aware of that

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ghost Mar 1, 2015

Unfortunately this wasn't communicated properly.

ghost commented Mar 1, 2015

Unfortunately this wasn't communicated properly.

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ProcyonTheEvil Jun 24, 2015

Please note that if you run a minimal Linux install, you have to install the appropriate certificate package. In Debian, you have to install ca-certificates:

apt install ca-certificates

This solved this issue for me.

ProcyonTheEvil commented Jun 24, 2015

Please note that if you run a minimal Linux install, you have to install the appropriate certificate package. In Debian, you have to install ca-certificates:

apt install ca-certificates

This solved this issue for me.

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