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Client not syncing all directories #14528

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tps800 opened this issue Feb 26, 2015 · 7 comments
Closed

Client not syncing all directories #14528

tps800 opened this issue Feb 26, 2015 · 7 comments
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@tps800
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tps800 commented Feb 26, 2015

Steps to reproduce

  1. Install OwnCloud, Configure OwnCloud, Configure LDAP access
  2. Install OwnCloud Clients
  3. Upload various Directories via OwnCloud Client from Ubuntu to Server
  4. Download uploaded Directories via OwnCloud Client from Windows from Server
    most Directories will sync, but some will never show up on Windows
    without any error message or log entry

The directory including pictures is there:
nc158v3_116_02 - files - owncloud - chromium

But not synced by windows OwnCloud client:
nc158v3_115_o__lasair_bilder_2015_02

There is no message/error message within the client log:

# grep -i 'Galaball' owncloud.log
#

The client was started with

"C:\Program Files (x86)\ownCloud\owncloud.exe" --logfile "%USERPROFILE%\Desktop\owncloud.log"

The Linux client (Ubuntu 14.04.2 LTS, Client version 1.7.1 installed from repository) syncs to Ubuntu.

Expected behaviour

All directories on server synced to Windows client if necessary allow
filename translation to match allowed charset for filenames. At least
inform the user about file/directory names not alowed on this operating
system.

Actual behaviour

Some directories on server not synced to Windows Client

Client configuration

Operating system: Ubuntu 14.04.2 LTS

OwnCloud Client: 1.7.1 (build 4382)

Operating system: Windows 7 Pro

OwnCloud Client: 1.7.1 (build 4382)

Server configuration

Operating system: Oracle Linux 6.6

Web server: Apache 2.2.15-39.0.1

Database: PostgreSQL 9.3.6

PHP version: PHP 5.5.21

ownCloud version: 8.0.0-23.1

Updated from an older ownCloud or fresh install: Upgrade from 6.5

List of activated apps:

  • Enabled:
    • activity
    • files
    • files_pdfviewer
    • files_sharing
    • files_trashbin
    • gallery
    • imprint
    • ocusagecharts
    • password_policy
    • user_ldap
  • Disabled:
    • external
    • files_encryption
    • files_external
    • files_locking
    • files_texteditor
    • files_versions
    • files_videoviewer
    • firstrunwizard
    • provisioning_api
    • templateeditor
    • updater
    • user_external
    • user_webdavauth

The content of config/config.php:

<?php
$CONFIG = array (
  'instanceid' => 'oc692ddacb52',
  'passwordsalt' => '',
  'trusted_domains' =>
  array (
    0 => '<server>.<local>.<domain>',
  ),
  'datadirectory' => '/data/owncloud/data',
  'dbtype' => 'pgsql',
  'version' => '7.0.1.1',
  'dbname' => 'owncloud',
  'dbhost' => 'localhost',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'owncld',
  'dbpassword' => '',
  'installed' => true,
  'ldapIgnoreNamingRules' => false,
  'theme' => '',
  'maintenance' => false,
  'loglevel' => '0',
  'mail_smtpmode' => 'php',
  'mail_smtpname' => 'admin',
  'mail_smtppassword' => '',
);

Are you using external storage, if yes which one: no

Are you using encryption: no

Client configuration

Browser:

  • Windows XP/7/8:
    • Chrome (stable, beta, snapshot)
    • Chromium (stable, continuous)
    • Firefox (stable, nightly)
    • Opera (stable)
    • lynx (from cygwin)
    • w3m (from cygwin)
  • Linux (Debian, Ubuntu 12.04/14.04/14.10, Fedora 19/20/21, Oracle Linux 6.5/7.0)
    • Chrome (stable, beta, snapshot)
    • Chromium (stable, continuous)
    • Firefox (stable, nightly)
    • Opera (last available)
    • Konqueror (stable)
    • lynx (stable)
    • w3m (stable)

Logs

Web server error log

No entry found regarding "Galaball LuST e.V."

ownCloud log (data/owncloud.log)

No entry found regarding "Galaball LuST e.V."

Browser log

Browser shows directory "Galaball LuST e.V."
@karlitschek
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Can this be a client issue? @dragotin

@DeepDiver1975
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Can this be a client issue? @dragotin

No - it's most probably a server issue with shared folders and missing etag propagation.
We have a similar case documented already.

scheduled for 8.1

@DeepDiver1975 DeepDiver1975 added this to the 8.1-current milestone Feb 26, 2015
@nickvergessen
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If we have a similar case already, we can close this one as duplicate?

@DeepDiver1975
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@tps800 these folders which are not synced are folders which are shared with the user in question? In this case this would be a duplicate of #14726

@tps800
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tps800 commented Mar 30, 2015

No, these folders are not shared with other users (not all, one is).

@tps800
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tps800 commented Mar 30, 2015

But switching to ownCloud 8.2 & PHP 5.6 seemed to solve the problem.

@karlitschek
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@tps800 I guess you mean 8.1 or 8.0.2 right?
Closing for now

@lock lock bot locked as resolved and limited conversation to collaborators Aug 11, 2019
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