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New Visitors stays at "0" #391

criterion9 opened this Issue Mar 16, 2019 · 0 comments


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criterion9 commented Mar 16, 2019

It appears that for all the sites I am tracking the New Visitor count never increments. I can view in the Visitors Age report that there should be many New Visitors by adding the Repeat Visitor as a secondary metric when it will clearly show there are far more New Visitors than Repeat Visitors. It will split out the Repeat Visitor counts from everything else but the New Visitor metric is always 0 for some reason. Has anyone else had this issue and if so how did they resolve it?

2019-03-16 18_10_50-Open Web Analytics - Visitor Age
2019-03-16 18_11_18-Open Web Analytics - Visitor Age

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