Action Tracking

padams edited this page Jan 28, 2015 · 2 revisions

Action Tracking provides a way to track actions that users perform on your web site. An action could anything ranging from the completion of a web form to clicking on a particular link or UI control.

Action tracking can be triggered from OWA's javascript tracker or from your php instance of OWA. Actions are reported separately from pages views and have their own metrics & dimensions.

Properties

Actions have a few properties that you can associated with them during tracking.

Action Names

Actions can be given any name you want. Each unique action name will result in a unique type of action. For example let's pretend that we have a an action called "Recipe Print" which would be triggered whenever a users clicked on the print icon on one of our pretend recipe web pages.

Action Groups

It is possible to group actions for purposes of reporting. It might be helpful to group on "Recipe Print" action under the action group called "Cooking".

Action Labels

optional

Sometimes just looking at actions by name or group is does not provide enough detail. That's where labels come in. For example, let's say that we wanted to see which recipe's were being printed. To accomplish this we could assign a label to the action. In this case the label could be the name title of the recipe, say "Italian Chicken Soup".

Numeric Value

optional

Actions can have a numeric value associated with them. This value will display summarized in reporting.

Tracking Actions via Javascript

See tracker

Tracking Actions via PHP

OWA's global object exposes a trackAction method that you can use to track actions. Example:

$owa->trackAction('Cooking', 'Recipe Print', 'Italian Chicken Soup');

Example with numeric value:

$owa->trackAction('Cooking', 'Recipe Print', 'Italian Chicken Soup', 10);