diff --git a/spec/CloudCode.spec.js b/spec/CloudCode.spec.js
index 308c7731b8..d7a74dd3e1 100644
--- a/spec/CloudCode.spec.js
+++ b/spec/CloudCode.spec.js
@@ -3307,19 +3307,19 @@ describe('afterFind hooks', () => {
     }).not.toThrow('Only the _User class is allowed for the beforeLogin and afterLogin triggers');
     expect(() => {
       Parse.Cloud.beforeLogin('SomeClass', () => { });
-    }).toThrow('Only the _User class is allowed for the beforeLogin and afterLogin triggers');
+    }).toThrow('Only the _User class is allowed for the beforeLogin, afterLogin, and beforePasswordResetRequest triggers');
     expect(() => {
       Parse.Cloud.afterLogin(() => { });
-    }).not.toThrow('Only the _User class is allowed for the beforeLogin and afterLogin triggers');
+    }).not.toThrow('Only the _User class is allowed for the beforeLogin, afterLogin, and beforePasswordResetRequest triggers');
     expect(() => {
       Parse.Cloud.afterLogin('_User', () => { });
-    }).not.toThrow('Only the _User class is allowed for the beforeLogin and afterLogin triggers');
+    }).not.toThrow('Only the _User class is allowed for the beforeLogin, afterLogin, and beforePasswordResetRequest triggers');
     expect(() => {
       Parse.Cloud.afterLogin(Parse.User, () => { });
-    }).not.toThrow('Only the _User class is allowed for the beforeLogin and afterLogin triggers');
+    }).not.toThrow('Only the _User class is allowed for the beforeLogin, afterLogin, and beforePasswordResetRequest triggers');
     expect(() => {
       Parse.Cloud.afterLogin('SomeClass', () => { });
-    }).toThrow('Only the _User class is allowed for the beforeLogin and afterLogin triggers');
+    }).toThrow('Only the _User class is allowed for the beforeLogin, afterLogin, and beforePasswordResetRequest triggers');
     expect(() => {
       Parse.Cloud.afterLogout(() => { });
     }).not.toThrow();
@@ -4656,3 +4656,201 @@ describe('sendEmail', () => {
     );
   });
 });
+
+describe('beforePasswordResetRequest hook', () => {
+  it('should run beforePasswordResetRequest with valid user', async done => {
+    let hit = 0;
+    let sendPasswordResetEmailCalled = false;
+    const emailAdapter = {
+      sendVerificationEmail: () => Promise.resolve(),
+      sendPasswordResetEmail: () => {
+        sendPasswordResetEmailCalled = true;
+      },
+      sendMail: () => {},
+    };
+
+    await reconfigureServer({
+      appName: 'test',
+      emailAdapter: emailAdapter,
+      publicServerURL: 'http://localhost:8378/1',
+    });
+
+    Parse.Cloud.beforePasswordResetRequest(req => {
+      hit++;
+      expect(req.object).toBeDefined();
+      expect(req.object.get('email')).toEqual('test@parse.com');
+      expect(req.object.get('username')).toEqual('testuser');
+    });
+
+    const user = new Parse.User();
+    user.setUsername('testuser');
+    user.setPassword('password');
+    user.set('email', 'test@parse.com');
+    await user.signUp();
+
+    await Parse.User.requestPasswordReset('test@parse.com');
+    expect(hit).toBe(1);
+    expect(sendPasswordResetEmailCalled).toBe(true);
+    done();
+  });
+
+  it('should be able to block password reset request if an error is thrown', async done => {
+    let hit = 0;
+    let sendPasswordResetEmailCalled = false;
+    const emailAdapter = {
+      sendVerificationEmail: () => Promise.resolve(),
+      sendPasswordResetEmail: () => {
+        sendPasswordResetEmailCalled = true;
+      },
+      sendMail: () => {},
+    };
+
+    await reconfigureServer({
+      appName: 'test',
+      emailAdapter: emailAdapter,
+      publicServerURL: 'http://localhost:8378/1',
+    });
+
+    Parse.Cloud.beforePasswordResetRequest(req => {
+      hit++;
+      if (req.object.get('isBanned')) {
+        throw new Error('banned account');
+      }
+    });
+
+    const user = new Parse.User();
+    user.setUsername('banneduser');
+    user.setPassword('password');
+    user.set('email', 'banned@parse.com');
+    await user.signUp();
+    await user.save({ isBanned: true });
+
+    try {
+      await Parse.User.requestPasswordReset('banned@parse.com');
+      throw new Error('should not have sent password reset email.');
+    } catch (e) {
+      expect(e.message).toBe('banned account');
+    }
+    expect(hit).toBe(1);
+    expect(sendPasswordResetEmailCalled).toBe(false);
+    done();
+  });
+
+  it('should be able to block password reset request if an error is thrown even if the user has an attached file', async done => {
+    let hit = 0;
+    let sendPasswordResetEmailCalled = false;
+    const emailAdapter = {
+      sendVerificationEmail: () => Promise.resolve(),
+      sendPasswordResetEmail: () => {
+        sendPasswordResetEmailCalled = true;
+      },
+      sendMail: () => {},
+    };
+
+    await reconfigureServer({
+      appName: 'test',
+      emailAdapter: emailAdapter,
+      publicServerURL: 'http://localhost:8378/1',
+    });
+
+    Parse.Cloud.beforePasswordResetRequest(req => {
+      hit++;
+      if (req.object.get('isBanned')) {
+        throw new Error('banned account');
+      }
+    });
+
+    const user = new Parse.User();
+    user.setUsername('banneduser2');
+    user.setPassword('password');
+    user.set('email', 'banned2@parse.com');
+    await user.signUp();
+    const base64 = 'V29ya2luZyBhdCBQYXJzZSBpcyBncmVhdCE=';
+    const file = new Parse.File('myfile.txt', { base64 });
+    await file.save();
+    await user.save({ isBanned: true, file });
+
+    try {
+      await Parse.User.requestPasswordReset('banned2@parse.com');
+      throw new Error('should not have sent password reset email.');
+    } catch (e) {
+      expect(e.message).toBe('banned account');
+    }
+    expect(hit).toBe(1);
+    expect(sendPasswordResetEmailCalled).toBe(false);
+    done();
+  });
+
+  it('should not run beforePasswordResetRequest if email does not exist', async done => {
+    let hit = 0;
+    const emailAdapter = {
+      sendVerificationEmail: () => Promise.resolve(),
+      sendPasswordResetEmail: () => {},
+      sendMail: () => {},
+    };
+
+    await reconfigureServer({
+      emailAdapter: emailAdapter,
+      publicServerURL: 'http://localhost:8378/1',
+    });
+
+    Parse.Cloud.beforePasswordResetRequest(req => {
+      hit++;
+    });
+
+    try {
+      await Parse.User.requestPasswordReset('nonexistent@parse.com');
+    } catch (e) {
+      // May or may not throw depending on passwordPolicy.resetPasswordSuccessOnInvalidEmail
+    }
+    expect(hit).toBe(0);
+    done();
+  });
+
+  it('should have expected data in request in beforePasswordResetRequest', async done => {
+    const emailAdapter = {
+      sendVerificationEmail: () => Promise.resolve(),
+      sendPasswordResetEmail: () => {},
+      sendMail: () => {},
+    };
+
+    await reconfigureServer({
+      appName: 'test',
+      emailAdapter: emailAdapter,
+      publicServerURL: 'http://localhost:8378/1',
+    });
+
+    Parse.Cloud.beforePasswordResetRequest(req => {
+      expect(req.object).toBeDefined();
+      expect(req.object.get('email')).toBeDefined();
+      expect(req.headers).toBeDefined();
+      expect(req.ip).toBeDefined();
+      expect(req.installationId).toBeDefined();
+      expect(req.context).toBeDefined();
+      expect(req.config).toBeDefined();
+    });
+
+    const user = new Parse.User();
+    user.setUsername('testuser2');
+    user.setPassword('password');
+    user.set('email', 'test2@parse.com');
+    await user.signUp();
+    await Parse.User.requestPasswordReset('test2@parse.com');
+    done();
+  });
+
+  it('should validate that only _User class is allowed for beforePasswordResetRequest', () => {
+    expect(() => {
+      Parse.Cloud.beforePasswordResetRequest('SomeClass', () => { });
+    }).toThrow('Only the _User class is allowed for the beforeLogin, afterLogin, and beforePasswordResetRequest triggers');
+    expect(() => {
+      Parse.Cloud.beforePasswordResetRequest(() => { });
+    }).not.toThrow();
+    expect(() => {
+      Parse.Cloud.beforePasswordResetRequest('_User', () => { });
+    }).not.toThrow();
+    expect(() => {
+      Parse.Cloud.beforePasswordResetRequest(Parse.User, () => { });
+    }).not.toThrow();
+  });
+});
diff --git a/src/Routers/UsersRouter.js b/src/Routers/UsersRouter.js
index 4f38c60b6c..07df6abee6 100644
--- a/src/Routers/UsersRouter.js
+++ b/src/Routers/UsersRouter.js
@@ -12,6 +12,7 @@ import {
   Types as TriggerTypes,
   getRequestObject,
   resolveError,
+  inflate,
 } from '../triggers';
 import { promiseEnsureIdempotency } from '../middlewares';
 import RestWrite from '../RestWrite';
@@ -444,21 +445,59 @@ export class UsersRouter extends ClassesRouter {
     if (!email && !token) {
       throw new Parse.Error(Parse.Error.EMAIL_MISSING, 'you must provide an email');
     }
+
+    let userResults = null;
+    let userData = null;
+
+    // We can find the user using token
     if (token) {
-      const results = await req.config.database.find('_User', {
+      userResults = await req.config.database.find('_User', {
         _perishable_token: token,
         _perishable_token_expires_at: { $lt: Parse._encode(new Date()) },
       });
-      if (results && results[0] && results[0].email) {
-        email = results[0].email;
+      if (userResults && userResults.length > 0) {
+        userData = userResults[0];
+        if (userData.email) {
+          email = userData.email;
+        }
+      }
+    // Or using email if no token provided
+    } else if (typeof email === 'string') {
+      userResults = await req.config.database.find(
+        '_User',
+        { $or: [{ email }, { username: email, email: { $exists: false } }] },
+        { limit: 1 },
+        Auth.maintenance(req.config)
+      );
+      if (userResults && userResults.length > 0) {
+        userData = userResults[0];
       }
     }
+
     if (typeof email !== 'string') {
       throw new Parse.Error(
         Parse.Error.INVALID_EMAIL_ADDRESS,
         'you must provide a valid email string'
       );
     }
+
+    if (userData) {
+      this._sanitizeAuthData(userData);
+      // Useful to get User attached files in the trigger (photo picture for example)
+      await req.config.filesController.expandFilesInObject(req.config, userData);
+
+      const user = inflate('_User', userData);
+
+      await maybeRunTrigger(
+        TriggerTypes.beforePasswordResetRequest,
+        req.auth,
+        user,
+        null,
+        req.config,
+        req.info.context
+      );
+    }
+
     const userController = req.config.userController;
     try {
       await userController.sendPasswordResetEmail(email);
diff --git a/src/cloud-code/Parse.Cloud.js b/src/cloud-code/Parse.Cloud.js
index fa982de8f3..45262ec277 100644
--- a/src/cloud-code/Parse.Cloud.js
+++ b/src/cloud-code/Parse.Cloud.js
@@ -349,6 +349,49 @@ ParseCloud.afterLogout = function (handler) {
   triggers.addTrigger(triggers.Types.afterLogout, className, handler, Parse.applicationId);
 };
 
+/**
+ *
+ * Registers the before password reset request function.
+ *
+ * **Available in Cloud Code only.**
+ *
+ * This function provides control in validating a password reset request
+ * before the reset email is sent. It is triggered after the user is found
+ * by email, but before the reset token is generated and the email is sent.
+ *
+ * ```
+ * Parse.Cloud.beforePasswordResetRequest((request) => {
+ *   // Validate email or user properties
+ *   if (!request.object.get('emailVerified')) {
+ *     throw new Parse.Error(Parse.Error.EMAIL_NOT_FOUND, 'Email not verified');
+ *   }
+ * })
+ *
+ * ```
+ *
+ * @method beforePasswordResetRequest
+ * @name Parse.Cloud.beforePasswordResetRequest
+ * @param {Function} func The function to run before a password reset request. This function can be async and should take one parameter a {@link Parse.Cloud.TriggerRequest};
+ */
+ParseCloud.beforePasswordResetRequest = function (handler, validationHandler) {
+  let className = '_User';
+  if (typeof handler === 'string' || isParseObjectConstructor(handler)) {
+    // validation will occur downstream, this is to maintain internal
+    // code consistency with the other hook types.
+    className = triggers.getClassName(handler);
+    handler = arguments[1];
+    validationHandler = arguments.length >= 2 ? arguments[2] : null;
+  }
+  triggers.addTrigger(triggers.Types.beforePasswordResetRequest, className, handler, Parse.applicationId);
+  if (validationHandler && validationHandler.rateLimit) {
+    addRateLimit(
+      { requestPath: `/requestPasswordReset`, requestMethods: 'POST', ...validationHandler.rateLimit },
+      Parse.applicationId,
+      true
+    );
+  }
+};
+
 /**
  * Registers an after save function.
  *
diff --git a/src/triggers.js b/src/triggers.js
index 26b107f062..e6abf20bb4 100644
--- a/src/triggers.js
+++ b/src/triggers.js
@@ -6,6 +6,7 @@ export const Types = {
   beforeLogin: 'beforeLogin',
   afterLogin: 'afterLogin',
   afterLogout: 'afterLogout',
+  beforePasswordResetRequest: 'beforePasswordResetRequest',
   beforeSave: 'beforeSave',
   afterSave: 'afterSave',
   beforeDelete: 'beforeDelete',
@@ -58,10 +59,10 @@ function validateClassNameForTriggers(className, type) {
     // TODO: Allow proper documented way of using nested increment ops
     throw 'Only afterSave is allowed on _PushStatus';
   }
-  if ((type === Types.beforeLogin || type === Types.afterLogin) && className !== '_User') {
+  if ((type === Types.beforeLogin || type === Types.afterLogin || type === Types.beforePasswordResetRequest) && className !== '_User') {
     // TODO: check if upstream code will handle `Error` instance rather
     // than this anti-pattern of throwing strings
-    throw 'Only the _User class is allowed for the beforeLogin and afterLogin triggers';
+    throw 'Only the _User class is allowed for the beforeLogin, afterLogin, and beforePasswordResetRequest triggers';
   }
   if (type === Types.afterLogout && className !== '_Session') {
     // TODO: check if upstream code will handle `Error` instance rather
@@ -287,6 +288,7 @@ export function getRequestObject(
     triggerType === Types.afterDelete ||
     triggerType === Types.beforeLogin ||
     triggerType === Types.afterLogin ||
+    triggerType === Types.beforePasswordResetRequest ||
     triggerType === Types.afterFind
   ) {
     // Set a copy of the context on the request object.