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Confirmation emails not sent #885

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PCF-Testing opened this Issue Aug 29, 2013 · 6 comments

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PCF-Testing commented Aug 29, 2013

New users do not get confirmation email (which I could reproduce).

Related Sentry error: https://sentry.amara.org/amara/amaraproduction/group/10919/

bendk added a commit that referenced this issue Aug 29, 2013

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bendk Aug 29, 2013

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I think this happened whenever the was a user that was following the language that was changed. I'm not sure when this issue started, but I think it should be fixed now.

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bendk commented Aug 29, 2013

I think this happened whenever the was a user that was following the language that was changed. I'm not sure when this issue started, but I think it should be fixed now.

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@bendk: I am not sure what you meant by referring to following a language, but the ticket is about email confirmation requests for new, just registered users:

"Hi, Thanks for joining Amara!
If you created the "abcdef" user account on universalsubtitles.org, please click the following link to confirm your email address (user@domain.org):

confirm email

If you believe you've received this message in error, we apologize—feel free to ignore it. If you have any concerns, please contact us at feedback@universalsubtitles.org.

Thanks,
The Amara team"

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PCF-Testing commented Aug 29, 2013

@bendk: I am not sure what you meant by referring to following a language, but the ticket is about email confirmation requests for new, just registered users:

"Hi, Thanks for joining Amara!
If you created the "abcdef" user account on universalsubtitles.org, please click the following link to confirm your email address (user@domain.org):

confirm email

If you believe you've received this message in error, we apologize—feel free to ignore it. If you have any concerns, please contact us at feedback@universalsubtitles.org.

Thanks,
The Amara team"

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@ehazlett: before, this just silently failed. After Friday night, a click on Resend confirmation email invokes a 500 page.

The same goes with emailing URLs to videos and subtitles--now this feature 500s. Example: http://www.amara.org/en/videos/email_friend/?text=Hey--+check+out+this+video+%22Hans+Rosling%27s+200+Countries%2C+200+Years%2C+4+Minutes+-+The+Joy+of+Stats+-+BBC+Four%22++and+help+make+subtitles%3A+http%3A%2F%2Fwww.amara.org%2Fen%2Fvideos%2FBxDoaAHJnwTI%2Finfo%2F

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PCF-Testing commented Aug 31, 2013

@ehazlett: before, this just silently failed. After Friday night, a click on Resend confirmation email invokes a 500 page.

The same goes with emailing URLs to videos and subtitles--now this feature 500s. Example: http://www.amara.org/en/videos/email_friend/?text=Hey--+check+out+this+video+%22Hans+Rosling%27s+200+Countries%2C+200+Years%2C+4+Minutes+-+The+Joy+of+Stats+-+BBC+Four%22++and+help+make+subtitles%3A+http%3A%2F%2Fwww.amara.org%2Fen%2Fvideos%2FBxDoaAHJnwTI%2Finfo%2F

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jdragojevic Sep 3, 2013

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Testing this locally (gh-885 branch), I am getting emails sent for:

  • email friend
  • user confirmation
  • messaging user to user.

They are showing the /tmp/unisubdevemails directory on the vagrant vm.

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jdragojevic commented Sep 3, 2013

Testing this locally (gh-885 branch), I am getting emails sent for:

  • email friend
  • user confirmation
  • messaging user to user.

They are showing the /tmp/unisubdevemails directory on the vagrant vm.

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jdragojevic Sep 4, 2013

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emails are still not sent on staging but the above error is fixed.
https://sentry.amara.org/amara/amarastaging/group/11456/

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jdragojevic commented Sep 4, 2013

emails are still not sent on staging but the above error is fixed.
https://sentry.amara.org/amara/amarastaging/group/11456/

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jdragojevic Sep 5, 2013

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ehazlett fixed the mail sending thing and I got my message.

closing.

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jdragojevic commented Sep 5, 2013

ehazlett fixed the mail sending thing and I got my message.

closing.

@jdragojevic jdragojevic closed this Sep 5, 2013

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