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Update checker fails to probe current version (0.6.3) and displays an error message #1195

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Jose-Moreno opened this Issue Mar 18, 2019 · 2 comments

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@Jose-Moreno
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Jose-Moreno commented Mar 18, 2019

Issue Summary

It seems checking for updates in v0.6.3 prompts the user with an error message as it's trying to see if the current version is lower than itself.

Expected Results

Ideally It should say something along the lines of "your version is up to date" when probing the current download version.

Video or Image Reference

Candyface tested that the feature works in 0.6.2 (macOS) but he was using the Qt version.
image

For for myself, on Windows using the release download version it hosts the error
image

Steps to reproduce

  1. Go to the HELP menu
  2. Press the "Check for Updates" action
  3. Wait for it to populate the progress bar. It will show an error.

Note: If it doesn't report an error, please comment your operating system.

System Information

  • Pencil2D Version:

Version: 0.6.3
Operating System: Windows 7 SP 1 (6.1)
CPU Architecture: x86_64

@scribblemaniac

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scribblemaniac commented Mar 21, 2019

I cannot replicate this issue, this is what it looks like for me on the official v0.6.3 build on macOS:
Screen Shot 2019-03-21 at 12 41 28 AM

Make sure that your internet connection is good and that you can open/download this file: https://github.com/pencil2d/pencil/releases.atom

And also make sure you don't have Godot open 😉

@chchwy

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chchwy commented Mar 21, 2019

I probably know why.

The version check url is https
Qt needs two extra OpenSSL DLLs (ssleay32.dll and libeay32.dll) to establish HTTPS connections on Windows.

These 2 DLLs are not included in the Qt package, have to download separately from http://slproweb.com/products/Win32OpenSSL.html

A quick workaround is to use http instead of https.

@scribblemaniac scribblemaniac added os:win and removed more info labels Mar 21, 2019

@scribblemaniac scribblemaniac added this to the 0.6.4 milestone Apr 12, 2019

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