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c119e00 @ranguard Add hosting_faq (remove 'document' section at the end)
ranguard authored Jul 31, 2012
1 [% WRAPPER layout title = "Perl Mongers: Group Hosting FAQ" %]
2
3 <p>
bb4c04f @jhannah FAQ overhaul, added t-shirt and logo stuff from my 2006 print run, an…
jhannah authored Aug 26, 2012
4 Please send any suggestions or corrections to support(at)pm(dot)org.
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5 </p>
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6
7
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8 <h2>
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9 <a name="big_questions" id="big_questions">Big Questions</a>
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10 </h2>
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11 <h3>
12 <a href="#offered">*</a><a name="offered"></a>
13 What Services are Offered?</a>
14 </h3>
15 <p>
16 <ul class="faq">
17 <li class="faq">Basic Web Hosting (via WebDAV)</li>
18 <li class="faq">Group Mailing Lists (Mailman) </li>
19 <li class="faq">.pm.org DNS</li>
20 </ul>
21 </p>
22 <h3>
23 What Services are not offered?
24 </h3>
25 <p>
26 <ul class="faq">
27 <li class="faq">Dynamic Web Hosting (CGI scripts, Template Toolkit, Mason, wikis)</li>
28 <li class="faq">Shell access (ssh)</li>
29 <li class="faq">FTP</li>
30 </ul>
31 </p>
32 <h3>
33 Why don't you offer service X?
34 </h3>
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35 <p>
36 Probably for security reasons.
37 </p>
bb4c04f @jhannah FAQ overhaul, added t-shirt and logo stuff from my 2006 print run, an…
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38 <h3>
39 Do I have to host my PM group website on your server?
40 </h3>
c119e00 @ranguard Add hosting_faq (remove 'document' section at the end)
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41 <p>
42 No. We're happy to point yourgroup.pm.org DNS anywhere you want.
43 </p>
bb4c04f @jhannah FAQ overhaul, added t-shirt and logo stuff from my 2006 print run, an…
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44
45
46 <h3>
47 Who do I contact for help?
48 </h3>
c119e00 @ranguard Add hosting_faq (remove 'document' section at the end)
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49 <p>
50 Send an email to support(at)pm(dot)org
51 </p>
52 <hr>
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53
54
55
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56 <h2>
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57 <a href="#www">*</a><a name="www"></a>
58 Maintaining my groups website
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59 </h2>
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60 <h3>
61 How do I upload files?
62 </h3>
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63 <p>
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64 Access is only supported through <a href="http://www.webdav.org">WebDAV</a>.
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65 </p>
66 <p>
67 Recent versions of Windows and Mac OS X have DAV clients built in. Many
68 Linux desktop tools do as well.
69 </p>
70 <p>
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71 For a simple UNIX command line client, try <a href="http://www.webdav.org/cadaver">cadaver</a>.
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72 </p>
bb4c04f @jhannah FAQ overhaul, added t-shirt and logo stuff from my 2006 print run, an…
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73 <h3>
74 Where do I get a username/password?
75 </h3>
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76 <p>
77 Go to <a href="http://svn.perl.org/">http://svn.perl.org/</a> and sign up
78 for a username. You must notify support(at)pm(dot)org so they can associate
79 that username with your pm group.
80 </p>
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81 <h3>
82 What if I forget my password?
83 </h3>
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84 <p>
85 <a href="http://svn.perl.org/">http://svn.perl.org/</a> tells you how to
86 reset your password.
87 </p>
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88 <h3>
89 Where do I upload files?
90 </h3>
c119e00 @ranguard Add hosting_faq (remove 'document' section at the end)
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91 <p>
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92 https://groups.pm.org/groups/yourgroup/
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93 </p>
94 <p>
95 You must use the 'real' name of your group, not one of its aliases. (i.e.
96 philadelphia, not philly or phl)
97 </p>
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98 <h3>
99 What is my group website?
100 </h3>
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101 <p>
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102 http://yourgroup.pm.org
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103 </p>
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104
105
106 <h3>
107 WebDAV on Mac OS X
108 </h3>
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109 <p>
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110 Download and trust the <a href="http://ca.develooper.com/install.html">Develooper
111 Root certificate</a>.
112 </p>
113 <p>
114 Finder -&gt; Go -&gt; Connect to Server. Server address:
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115 </p>
116 <pre>
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117 https://groups.pm.org/groups/yourgroup
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118 </pre>
119 <p>
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120 That's it. You now have access to our server via WebDAV just like any other
121 network drive.
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122 </p>
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123
124
125 <h3>
126 WebDAV on Windows
127 </h3>
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128 <p>
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129 Download and trust the <a href="http://ca.develooper.com/install.html">Develooper
130 Root certificate</a>.
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131 </p>
132 <p>
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133 Start -&gt; My Network Places -&gt; Add a Network,
134 plug in your group web access URL:
c119e00 @ranguard Add hosting_faq (remove 'document' section at the end)
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135 <pre>
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136 https://groups.pm.org/groups/yourgroup
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137 </pre>
138 and it creates a directory where you can just copy/paste files.
139 </p>
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140
141
142 <h3>
143 How do I use cadaver?
144 </h3>
c119e00 @ranguard Add hosting_faq (remove 'document' section at the end)
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145 <p>
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146 Cadaver works just like most command line FTP clients.
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147 </p>
148 <pre>
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149 $ cadaver https://groups.pm.org/groups/yourgroup
150 Authentication required for perl.org on server `groups.pm.org':
151 Username: yourusername
152 Password: yourpassword
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153 </pre>
154 <p>
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155 Important commands: get put ls
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156 </p>
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157
158
159 <h3>
160 Why can't I use an FTP client?
161 </h3>
c119e00 @ranguard Add hosting_faq (remove 'document' section at the end)
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162 <p>
bb4c04f @jhannah FAQ overhaul, added t-shirt and logo stuff from my 2006 print run, an…
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163 Because DAV integrates better with our Authentication and Access Control
164 system. Also, DAV runs over SSL (https) so passwords (and data) are
165 encrypted in transit.
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166 </p>
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167
168
169 <h3>
170 Is there a quota?
171 </h3>
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172 <p>
173 There is no hard limit, but we are monitoring disk usage carefully. If a
174 group uses an inappropriate amount of disk space, they will be removed from
175 the server.
176 </p>
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177 <h3>
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178 <a name="what_can_i_upload" id="what_can_i_upload">What can I upload?</a>
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179 </h3>
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180 <p>
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181 Things related to your Perl Monger group.
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182 </p>
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183 <h3>
184 <a href="#ssl">*</a><a name="ssl"></a>
185 Why don't you have a real SSL certificate?
186 </h3>
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187 <p>
188 Because we're cheapskates.
189 </p>
190 <p>
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191 Download and trust the <a href="http://ca.develooper.com/install.html">Develooper
192 Root certificate</a>.
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193 </p>
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194
195
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196 <hr>
197 <h2>
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198 <a href="#dns">*</a><a name="dns"></a>
199 DNS
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200 </h2>
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201 <h3>
202 Why would I want to change the DNS for my group?
203 </h3>
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204 <p>
205 Because you want to host your group's web server on a server you control.
206 We're happy to point yourgroup.pm.org DNS to your server(s).
207 </p>
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208 <h3>
209 Will you delegate NS for my group?
210 </h3>
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211 <p>
212 No, sorry. Recent security exploits have convinced us not to delegate DNS
213 offsite.
214 </p>
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215 <h3>
216 Will you point MX records to my SMTP server?
217 </h3>
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218 <p>
219 We will only do this for established groups. After you've had a few
220 meetings, send us your <code>hostname(s)</code> to which you would like
221 yourgroup.pm.org MX to be directed. (MX records work on hostnames, not IP
222 addresses.)
223 </p>
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224
225
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226 <hr>
227 <h2>
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228 <a href="#email">*</a><a name="email"></a>
229 Email Forwarding
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230 </h2>
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231 <h3>
232 Can you forward email sent to</a> groupname@pm.org (e.g.: omaha@pm.org)?
233 </h3>
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234 <p>
235 Yes, if you explicitly ask for that. Send a request to
236 support(at)pm(dot)org, specifing the address you would like us to forward
237 to. You must be the group admin for that group.
238 </p>
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239 <h3>
240 Can you forward email sent to username@pm.org (e.g.: jay_hannah@pm.org)?
241 </h3>
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242 <p>
243 No, we don't do this. It's proven to be too much maintenance. Sorry.
244 </p>
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245
246
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247 <hr>
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248 <h2>
249 <a href="#mailman">*</a><a name="mailman"></a>
250 Group Mailing Lists
251 </h2>
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252 <p>
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253 If you like, we'll host a Mailman mailing list for your group. You'll
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254 administer your list via the web interface (<a href=
255 "http://www.pm.org/mailman/listinfo/groupname">http://www.pm.org/mailman/listinfo/groupname</a>)
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256 and/or by emailing commands to the Mailman server.
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257 </p>
258 <p>
259 Also, as a group leader, you'll be added to a mailing list of your fellow
260 administrators from around the world. It's a low-volume
261 announcement-centric list.
262 </p>
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263 <h3>
264 You use Mailman on a Perl web site? Are you a secret Python programmer?
265 </h3>
266 <p>
267 Mailman is better than Majordomo. Deal with it.
268 </p>
269
270
271
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272 <hr>
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273 <h2>
274 <a href="#new">*</a><a name="new"></a>
275 How do I request a new group or to reactivate a group that has been inactive?
276 </h2>
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277 <p>
278 99% of the time your group name will be the name of the city in which your
279 meetings will typically be held. So, since I live in Omaha my group name is
280 Omaha.pm.
281 </p>
282 <p>
283 Send an email to support(at)pm(dot)org. The subject should be ``Omaha.pm -
284 new group request'' or similar. Your email needs to include all of the
285 following:
286 </p>
287 <pre>
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288 Group leader name
289 Group leader email address
290 Group leader svn.perl.org username
291 City
292 State/Province
293 Region (if applicable)
294 Continent
295 Country
296 Latitude (in decimal format like "41.224853")
297 Longitude (in decimal format like "-96.122798")
298 ... and the answers to the 2 questions below:
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299 </pre>
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300 <h4>
301 (1) Do you want us to host a website for you or are you going to
302 host your own website?
303 </h4>
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304 <p>
305 If you want us to host it make sure you've read the parts of this FAQ that
306 explain WebDAV. That's the only way you're going to be able to manage your
307 site content. Plus, you'll have no CGI access, etc.
308 </p>
309 <p>
310 If you want to host your own we'll need the IP address we should point
311 YourGroup.pm.org to, so please provide that.
312 </p>
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313 <h4>
314 (2) Do you want us to host a Mailman mailing list for you?
315 </h4>
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316 <p>
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317 Indicate yes or no.
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318 </p>
319 <p>
320 Once you've sent that email you should get a reply back from
321 RequestTracker, the ticketing system we use. A volunteer administrator
322 should be in touch in a week or so.
323 </p>
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324
325
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326 <hr>
327 <h2>
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328 <a href="#donate">*</a><a name="donate"></a>
329 Who pays for Perl Mongers services?
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330 </h2>
331 <p>
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332 <a href="http://www.perl.org/siteinfo.html#sponsors">Our sponsors</a> do!
333 </p>
334 <h3>
335 Can I help?
336 </h3>
337 <p>
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338 Sure!
339 </p>
340 <p>
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341 Send money to the <a href="http://www.perlfoundation.org/">Perl Foundation</a>
342 or send us hard drives and stuff on <a href="http://www.perl.org/wishlist.html">our wishlist</a>.
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343 </p>
344 <p>
345 Buy things from our sponsors!
346 </p>
347 <p>
348 And put the following ad rotation HTML on your group website:
349 </p>
350 <pre>
76638af @jhannah Dunno what script turned this clickable. It shouldn't be.
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351 &lt;script language="JavaScript" src="http://www.perl.org/misc/site-sponsor-js.html"&gt;&lt;/script&gt;
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352 </pre>
353 <p>
354 The output width is fixed at 180, but the height is variable. If you want
355 to personalize the text message, you can add '?notext=1' to the src string.
cd9910c @jhannah More FAQ cleanup. Added sponsor script thingy to lower right corner.
jhannah authored Aug 26, 2012
356 You can see the ad rotation in action at the bottom right corner of this page.
c119e00 @ranguard Add hosting_faq (remove 'document' section at the end)
ranguard authored Jul 31, 2012
357 </p>
358 <p>
bb4c04f @jhannah FAQ overhaul, added t-shirt and logo stuff from my 2006 print run, an…
jhannah authored Aug 26, 2012
359
360
c119e00 @ranguard Add hosting_faq (remove 'document' section at the end)
ranguard authored Jul 31, 2012
361 <hr>
362 <p>
363 Questions/comments to the Perl Mongers admins: support(at)pm(dot)org
364 </p>
365
366
bb4c04f @jhannah FAQ overhaul, added t-shirt and logo stuff from my 2006 print run, an…
jhannah authored Aug 26, 2012
367 [% END %]
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