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add rejections news

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  1. +2 −0  app/views/form/new.html.erb
  2. +52 −0 app/views/form/rejections.html.erb
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+<p class="alert alert-error"> UPDATE: Metro are rejecting claims made via this site. Read more <a href="/form/rejections">here</a></p>
+
<h2>Does Metro owe you compensation?</h2>
<p class="lead">Metro trains missed their performance targets in December. This means they owe many myki holders compensation, but to claim it they expect you to download <a href="http://metrotrains.com.au/webfm_send/140">this</a> form from their website, print it, fill it in by hand and post it to them.
It is 2013, surely we can do better...</p>
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+<p class="lead"> It has come to my attention that users of this site have been receiving emails like the following:</p>
+<pre>
+We refer to your compensation claim form submitted for our network-wide performance in December 2012.
+
+Your compensation claim has been submitted on a form obtained from an unauthorised site. In order for us to process your claim, please follow the link below,
+submitting your claim form before the end of the current month so that your claim
+may be considered.
+
+http://metrotrains.com.au/webfm_send/140
+
+
+Yours sincerely,
+
+
+Esita Morgan
+Customer Relations Coordinator
+</pre>
+<p class="lead"> I have sent the following email to Metro. I will post any replies here</p>
+<pre>
+Dear Esita Morgan,
+
+My name is Perryn Fowler. I am the developer of 'MetroClaim' a web application
+designed to streamline the process for submitting a compensation claim for Metro's
+recent failure to meet performance targets.
+
+It has come to my attention that you have been rejecting claims generated using my
+application on the basis that it is an 'unauthorised site' and directing users to
+the form at http://metrotrains.com.au/webfm_send/140
+
+I would like to draw your attention to the following:
+
+1) The form submitted to Metro via the use of MetroClaim is exactly the same form
+you are directing people to. These forms are then posted to the address specified
+by Metro. MetroClaim simply allows users to fill in the form using a keyboard
+instead of by hand.
+
+2) MetroClaim also enables people to sign the form using 'e-signature' technology
+via a trackpad or stylus, rather than using pen or ink.
+I would like to direct your attention to the court case outlined at http://en.wikipedia.org/wiki/Getup_Ltd_v_Electoral_Commissioner where it was determined that
+this is a perfectly valid method for signing official paperwork.
+
+Given these, please explain the following:
+
+1) What exactly is meant by 'unauthorised site'?
+
+2) What restrictions does Metro place on the manner in which claimants may fill out the provided form?
+
+3) What is Metro's rationale for rejecting claims submitted in this manner and thereby evading their legislated responsibility to provide compensation?
+
+Yours Sincerely
+Perryn Fowler
+</pre>
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