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  • 2 commits
  • 2 files changed
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  • 1 contributor
Commits on Jan 21, 2013
@perryn add rejections news f29eb0c
Commits on Jan 22, 2013
@perryn add back ad6441a
Showing with 56 additions and 0 deletions.
  1. +2 −0 app/views/form/new.html.erb
  2. +54 −0 app/views/form/rejections.html.erb
2 app/views/form/new.html.erb
@@ -1,3 +1,5 @@
+<p class="alert alert-error"> UPDATE: Metro are rejecting claims made via this site. Read more <a href="/form/rejections">here</a></p>
<h2>Does Metro owe you compensation?</h2>
<p class="lead">Metro trains missed their performance targets in December. This means they owe many myki holders compensation, but to claim it they expect you to download <a href="">this</a> form from their website, print it, fill it in by hand and post it to them.
It is 2013, surely we can do better...</p>
54 app/views/form/rejections.html.erb
@@ -0,0 +1,54 @@
+<p class="lead"> It has come to my attention that users of this site have been receiving emails like the following:</p>
+We refer to your compensation claim form submitted for our network-wide performance in December 2012.
+Your compensation claim has been submitted on a form obtained from an unauthorised site. In order for us to process your claim, please follow the link below,
+submitting your claim form before the end of the current month so that your claim
+may be considered.
+Yours sincerely,
+Esita Morgan
+Customer Relations Coordinator
+<p class="lead"> I have sent the following email to Metro. I will post any replies here</p>
+Dear Esita Morgan,
+My name is Perryn Fowler. I am the developer of 'MetroClaim' a web application
+designed to streamline the process for submitting a compensation claim for Metro's
+recent failure to meet performance targets.
+It has come to my attention that you have been rejecting claims generated using my
+application on the basis that it is an 'unauthorised site' and directing users to
+the form at
+I would like to draw your attention to the following:
+1) The form submitted to Metro via the use of MetroClaim is exactly the same form
+you are directing people to. These forms are then posted to the address specified
+by Metro. MetroClaim simply allows users to fill in the form using a keyboard
+instead of by hand.
+2) MetroClaim also enables people to sign the form using 'e-signature' technology
+via a trackpad or stylus, rather than using pen or ink.
+I would like to direct your attention to the court case outlined at where it was determined that
+this is a perfectly valid method for signing official paperwork.
+Given these, please explain the following:
+1) What exactly is meant by 'unauthorised site'?
+2) What restrictions does Metro place on the manner in which claimants may fill out the provided form?
+3) What is Metro's rationale for rejecting claims submitted in this manner and thereby evading their legislated responsibility to provide compensation?
+Yours Sincerely
+Perryn Fowler
+<p class="lead"><a href="/">Back To MetroClaim</a></p>

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