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Force close in Visitor Log #2851

anonymous-piwik-user opened this Issue · 5 comments

2 participants


Strange behavior: My HTC Desire is having problems with the latest release of this app. From the start screen, if I open the Visitor Log, I get the standard list of users as is normal. I can then view one of the users by opening the entry (all of this is normal until now).

Here's where it gets weird. When I return to the main window of the Visitor Log, the app randomly force closes. Sometimes it happens after the first "visitor view", sometimes after the third, or fourth (rarely do I make it further). But it's completely random. At some point, when backing out of a user view back to the main Visitor Log screen, the app crashes.

This behavior did not occur in the previous version of the app.

Here's my info:

android 2.2.2 HTC Desire
Version: 1.6.2 - 1.8.0 74940df
Available memory: 593496
Resolution: 400x800 high (240)
Locale: en-AT
Network: Mobile

(this happens if connected to either mobile or WiFi)

Great app, gonna dig around and see if I can find the previous version and install that instead.
Keywords: Force close, Visitor Log, HTC Desire


Hi smatter,

I was able to reproduce it in simulator. In most cases I was able to force an OutOfMemory Error. Do you get the message "Activity Piwik Mobile is not responding"?

Just once I could force another error where I got another error message (it was not an OutOfMemory Error). But was not able to reproduce it again.


Could you try Piwik Mobile 1.7 Beta?
I'm not sure whether it is better in this version but runs fine on Samsung Galaxy S2


(In [5765]) refs #2851 Removed nearly all memory leaks, at least on iOS. Nearly no memory was released before by the garbage collector. Also removed Ti.App event listeners where possible. They run in a global app context causing they will never be released. On Android, I don't see any memory release in DDMS at the moment. Possibly due to these Titanium issues . I'll keep an eye out for it.


(In [5773]) refs #2851 removed more memory leaks. Garbage collector does now also free memory on Android when using latest Titanium Mobile 1.9.0 build. Was not able to reproduce a force close in Simulator


Should be fixed in Piwik Mobile 1.7 . Please reopen if not.

@tsteur tsteur added this to the Piwik Mobile 1 milestone
This issue was closed.
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