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Naver as referer and search engine, not properly counted or shown #2635

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anonymous-piwik-user opened this Issue · 6 comments

3 participants

Anonymous Piwik user Matthieu Aubry Anthon Pang
Anonymous Piwik user

Hi,

we are using piwik to monitor not only our German pages but also our Korean website www.fau-busan.ac.kr.

Using the mobile app on iOS and Android, I realized, that the search engine naver is not properly counted and shown as referrer in the web front end.

The db shows in table "log_visit" attribute "referer_url" several entries (count > 10) like "http%3A%2F%2Fsearch.naver.com%2Fsearch.naver%3Fwhere%3Dnexearch%26query%3Dfau%26sm%3Dtop_hty%26fbm%3D1%26ie%3Dutf8"

but Naver is only counted once in "search engines" and the referer is marked as "direct entry" in the live log.

Could this be a bug or where do I have to fix our misconfiguration?

kind regrads
yogi viegelinsch

piwik version 1.5.1
OS SLES 11
apache

Matthieu Aubry
Owner

Are you using standard Piwik JS code?

can you please copy and paste here the content of "referer_url" from the table piwik_log_visit, as it appears in phpmyadmin?

Anonymous Piwik user

Yes, we are using standard code.

Here are some examples

http%3A%2F%2Fsearch.naver.com%2Fsearch.naver%3Fwhere%3Dnexearch%26sm%3Dies_hty%26ie%3Dutf8%26query%3Dfau

http%3A%2F%2Fsearch.naver.com%2Fsearch.naver%3Fwhere%3Dnexearch%26query%3Dfau%26sm%3Dtop_hty%26fbm%3D1%26ie%3Dutf8

http%3A%2F%2Fsearch.naver.com%2Fsearch.naver%3Fsm%3Dtab_hty%26where%3Dnexearch%26ie%3Dutf8%26query%3DFAU%26x%3D0%26y%3D0

http%3A%2F%2Fsearch.naver.com%2Fsearch.naver%3Fsm%3Dtab_hty%26where%3Dnexearch%26ie%3Dutf8%26query%3DFAU

Anything else needed?

Anthon Pang
Collaborator

Fixed by r5121, r5122

Anthon Pang
Collaborator

r5121 was reverted

Matthieu Aubry
Owner

Probably we should decode only when the referrer is Naver (in the php logic)?

Matthieu Aubry
Owner

(In [5606]) Refs #2635 It seems that Never detection works - please reopen if you still experience issues with it after 1.7

Anonymous Piwik user anonymous-piwik-user added this to the 1.7 Piwik 1.7 milestone
Marcin Czołnowski czolnowski referenced this issue from a commit in czolnowski/piwik
clearcode-phiddle clearcode-phiddle feedback plugin disabled #2635 4ee4c06
This issue was closed.
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