Naver as referer and search engine, not properly counted or shown #2635

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anonymous-piwik-user opened this Issue Aug 18, 2011 · 6 comments

3 participants

@anonymous-piwik-user

Hi,

we are using piwik to monitor not only our German pages but also our Korean website www.fau-busan.ac.kr.

Using the mobile app on iOS and Android, I realized, that the search engine naver is not properly counted and shown as referrer in the web front end.

The db shows in table "log_visit" attribute "referer_url" several entries (count > 10) like "http%3A%2F%2Fsearch.naver.com%2Fsearch.naver%3Fwhere%3Dnexearch%26query%3Dfau%26sm%3Dtop_hty%26fbm%3D1%26ie%3Dutf8"

but Naver is only counted once in "search engines" and the referer is marked as "direct entry" in the live log.

Could this be a bug or where do I have to fix our misconfiguration?

kind regrads
yogi viegelinsch

piwik version 1.5.1
OS SLES 11
apache

@mattab
Piwik Open Source Analytics member

Are you using standard Piwik JS code?

can you please copy and paste here the content of "referer_url" from the table piwik_log_visit, as it appears in phpmyadmin?

@anonymous-piwik-user

Yes, we are using standard code.

Here are some examples

http%3A%2F%2Fsearch.naver.com%2Fsearch.naver%3Fwhere%3Dnexearch%26sm%3Dies_hty%26ie%3Dutf8%26query%3Dfau

http%3A%2F%2Fsearch.naver.com%2Fsearch.naver%3Fwhere%3Dnexearch%26query%3Dfau%26sm%3Dtop_hty%26fbm%3D1%26ie%3Dutf8

http%3A%2F%2Fsearch.naver.com%2Fsearch.naver%3Fsm%3Dtab_hty%26where%3Dnexearch%26ie%3Dutf8%26query%3DFAU%26x%3D0%26y%3D0

http%3A%2F%2Fsearch.naver.com%2Fsearch.naver%3Fsm%3Dtab_hty%26where%3Dnexearch%26ie%3Dutf8%26query%3DFAU

Anything else needed?

@robocoder

Fixed by r5121, r5122

@robocoder

r5121 was reverted

@mattab
Piwik Open Source Analytics member

Probably we should decode only when the referrer is Naver (in the php logic)?

@mattab
Piwik Open Source Analytics member

(In [5606]) Refs #2635 It seems that Never detection works - please reopen if you still experience issues with it after 1.7

@anonymous-piwik-user anonymous-piwik-user added this to the 1.7 Piwik 1.7 milestone Jul 8, 2014
@czolnowski czolnowski pushed a commit to czolnowski/piwik that referenced this issue Sep 19, 2014
@pawelbaranski pawelbaranski feedback plugin disabled #2635 4ee4c06
This issue was closed.
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