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Installation: check for php-xml: undefined function utf8_decode() #5797

anonymous-piwik-user opened this Issue · 4 comments

3 participants


I have installed piwik. It allows me to log in however once logged in, i get the following error message.

Fatal error: Call to undefined function utf8_decode() in /home/mindzplay/massage/commerce/piwik/libs/upgradephp/upgrade.php on line 132

I am not sure what i’ve missed as I just completed the setup and it all went smooth.

thank you Keywords: fatal error


our IT guy got it working. Thanks.

Piwik Open Source Analytics member

we should check at installation that you have the required library. It is enabled by default (see


Should be sufficient to check for XML_ERROR_NONE … it (and other predefined constants) are defined if the module is compiled in or loaded.

Piwik Open Source Analytics member

fixed in 950

@anonymous-piwik-user anonymous-piwik-user added this to the RobotRock milestone
This issue was closed.
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