Skip to content

HTTPS clone URL

Subversion checkout URL

You can clone with
or
.
Download ZIP

Loading…

error when i auto-update #586

Closed
anonymous-piwik-user opened this Issue · 4 comments

2 participants

@anonymous-piwik-user

Error while copying file to home/ftp/piwik/lang/ja.php. Please check that the web server has enough permission to overwrite this file. For example, on a linux server, if your apache user is www-data you can try to execute: chown -R www-data:www-data /var/alternc/html/a/admin/home/ftp/piwik chmod -R 0755 /var/alternc/html/a/admin/home/ftp/piwik

Update has been cancelled. **************

choosing “major”

@mattab
Owner

this is expected if your files don’t have the right permission, one click upgrade will fail. However we should make the feedback more clear: "One Click Upgrade will not work if the Piwik files are not writable by the webserver. Please check the following message for more information. If the one click upgrade doesn’t work, please update Piwik using the manual update procedure (link to piwik.org/docs/update)

@anonymous-piwik-user

I have seen the workaround of course, i do not apply it because IMHO i think noobs must do not do anything on a filesystem ;)

idea is to purpose a software which does not require SSH access no ? some webhost purpose “one click install”

FYI i use(d) www.willemijns.com/piwik.sh to autoupdate before ;)

@mattab
Owner

a user with a windows server had this error:

Error while copying file to D:\inetpub\vhosts\AsianCakes4You.com\httpdocs\piwik/config/global.ini.auto-backup-before-update.php.

@mattab
Owner

added the warning message below the error message: "Piwik One Click Update has been cancelled. If you can’t fix the above error message, it is recommanded that you manually update Piwik.

Please check out the Update documentation [link] to get started!"

hopefully that’s more clear and will minimize user frustration. fixed in 977

@anonymous-piwik-user anonymous-piwik-user added this to the RobotRock milestone
This issue was closed.
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Something went wrong with that request. Please try again.