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image broken with 0.2.33 update / visit tracking #648

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anonymous-piwik-user opened this Issue · 20 comments

2 participants

Anonymous Piwik user Matthieu Aubry
Anonymous Piwik user

The 1 × 1 pixel is broken, it gives a red cross on the webpages. Also piwik does not trakc any webvisits any more sinds the upgrade to 0.2.33.

Anonymous Piwik user

Attachment: Screenshot of not working piwik image in IE7 [piwiktrackingimage.jpg](http://issues.piwik.org/attachments/648/piwiktrackingimage.jpg)

Anonymous Piwik user

I’m not the only one with the problem: http://forum.piwik.org/index.php?showtopic=826&st=0&gopid=1818&#entry1818

Matthieu Aubry
Owner

what’s the website url?

Anonymous Piwik user

http://colombia.mvanlaar.net (at the bottum of the page) http://www.mvanlaar.net (at the bottum of the page) http://funstuff.mvanlaar.net (at the bottum of the page)

Al are on the same piwik installation. (http://stats.mvanlaar.net)

Anonymous Piwik user

I’ve downgrade to 0.2.32 and all my problems went away. See the forum topic with new updates from other people.

Anonymous Piwik user

The demo page of piwik also registerd yesterday no visitors. Wich is kind of odd. The demo page is also running 0.2.33. Perhaps you can look in you’re logs to find the problems faster.

Matthieu Aubry
Owner

(In 1061) – fixed #648 due to wrong order in includes when regenerating cache file in piwik.php

Matthieu Aubry
Owner

see also [The Piwik Javascript code shows a red cross (on IE) or a broken image icon instead of the 1*1 transparent Pixel, what is the issue?](http://piwik.org/faq/troubleshooting/#faq_57)

Anonymous Piwik user

matthieu: I’ve installed 0.3.34, the problem still exist. The visit is not captured. With 0.3.32, i see a direct increase of the actions if I browse my sites. On 0.3.34 i don’t see it. Also the method for showing the error (the extra faq item) isn’t working for me. What is see in firefox with 0.3.32 see attachment. The type with 0.3.32 is image/gif with 0.3.34 and 0.3.33 it is text/html that is the problem with the red cross. I see no errors printed on the webpage. It is possible because i use windows a my hosting platform.

Anonymous Piwik user

Attachment: Good type with 03.32 with 0.3.33 and 0.3.34 text/html [piwiktyperror.jpg](http://issues.piwik.org/attachments/648/piwiktyperror.jpg)

Matthieu Aubry
Owner

mvanlaar what’s the url of your website with the image not loaded? please leave it online while we have a a look.

Anonymous Piwik user

Alle sites at: 04/10/09 07:31:02. I’ve put 0.3.34 back online. It’s a windows 2003 Server with IIS / FastCGI/PHP. PHP info is here: http://stats.mvanlaar.net/info.php. I use the geoip plugin version 0.7. I’ve you want login details for piwik it is possible.

Matthieu Aubry
Owner

piwik.php returns error 500; what does your IIS error.log mention?

Anonymous Piwik user

PHP Error log:

PHP Fatal error: Uncaught exception ‘Exception’ with message ‘Error query: SQLSTATE[HY000]: General error: 1364 Field ’location_geoip_continent’ doesn’t have a default value

In query: INSERT INTO piwik_log_visit (idsite, visitor_localtime, visitor_idcookie, visitor_returning, visit_first_action_time, visit_last_action_time, visit_server_date, visit_entry_idaction, visit_exit_idaction, visit_total_actions, visit_total_time, visit_goal_converted, referer_type, referer_name, referer_url, referer_keyword, config_md5config, config_os, config_browser_name, config_browser_version, config_resolution, config_pdf, config_flash, config_java, config_director, config_quicktime, config_realplayer, config_windowsmedia, config_cookie, location_ip, location_browser_lang, location_country, location_provider, location_continent) VALUES (?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?) Parameters: array ( 0 => ‘1’, 1 => ‘11:24:53’, 2 => ‘740507760a9103eff78eef4274c8dce8’, 3 => 1, 4 => ’2009-04-14 11: in D:\Webserver\stats.mvanlaar.net\htdocs\core\Tracker\Db.php on line 209

Anonymous Piwik user

IIS only captures the 500 error logging. So on Windows system you need php error logging.

Anonymous Piwik user

GeoIP was upgraded to 0.8 and disabled, error still exist.

Anonymous Piwik user

The problem is sql query used to add the geoip plugin:

location_geoip_country location_geoip_continent, and location_geoip_city cannot be null.

If you add the plugin and then disable (or delete) is you get the error above. Why there is no data from the plugin i don’t now.

Anonymous Piwik user

sorry above message is also when you enable it.

Anonymous Piwik user

I fixed it. The Geoip.dat was corrupted.

Matthieu Aubry
Owner

ok will push update to geoip to make these fields NULLable

Anonymous Piwik user anonymous-piwik-user added this to the RobotRock milestone
Matthieu Aubry mattab added the wontfix label
This issue was closed.
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