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2.10.0-rc1 All widgets showing errors because libs/PiwikTracker/PiwikTracker.php missing #6906

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rightaway opened this issue Dec 28, 2014 · 5 comments

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@rightaway
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In a clean installation of 2.10.0-rc1 I'm getting this error in my web server logs, one line for every widget showing an error. The message says something about /site/piwik/libs/PiwikTracker/PiwikTracker.php but this file wasn't there in the tar.gz file, is something missing?

105 2014/12/28 23:32:42 [error] 28406#0: *485 FastCGI sent in stderr: "PHP
 message: PHP Fatal error:  require_once(): Failed opening required
'/site/piwik/libs/PiwikTracker/PiwikTracker.php'
(include_path='.:/usr/share/php:/usr/share/pear')
in /site/piwik/plugins/CustomVariables/Archiver.php on line 19"
while reading response header from upstream, client: 127.0.0.1,
server: piwiksite, request: 
"POST /index.php?date=today&module=VisitsSummary&action=index&idSite=1&period=day 
HTTP/1.1", upstream: "fastcgi://unix:/var/run/php5-fpm.sock:", host: "piwiksite"

In the widgets I'm getting the same error you see in #5936

Oops… there was a problem during the request. Maybe the server had a temporary issue,
or maybe you requested a report with too much data. Please try again. If this error occurs 
repeatedly please contact your Piwik administrator for assistance.
mattab added a commit that referenced this issue Dec 29, 2014
@mattab
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mattab commented Dec 29, 2014

Hi @rightaway thanks for the report, that's very useful!! It should be fixed in the latest Piwik 2.10.0-rc3 - please reopen or comment if you still have any issue!

@mattab mattab closed this as completed Dec 29, 2014
@mathisschuelingkamp
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Bug came back with 2.15.0?

@mathisschuelingkamp
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Seems to be fixed if I disable CustomVariables.

@johnmaguire
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@mathisschuelingkamp Thank you for the tip about disabling CustomVariables (I shoulda looked closer at the error).

@mattab I too am seeing errors on all my widgets, and couldn't access the "Visitors -> Overview" page.

I installed using composer start-project. Piwik 2.15.0.

@mattab
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mattab commented Dec 7, 2015

if you experience a bug @johnmaguire please create a new issue as this one is closed

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