Flash stats are "Loading..." forever #787

anonymous-piwik-user opened this Issue Jun 11, 2009 · 13 comments

3 participants


I'm the developer of the Piwik Drupal module. I'm currently updating the module to v0.4 and have found some issues.

I found that something seems to have changed in Piwik that breaks all reports I have integrated in Drupal. I have build some Drupal reports that loads the flash applets from the Piwik Server. This worked well for some time (for sure up to 0.2.32), but is now broken.

Do you have any idea what could be the issue... I'm little bit lost - the applet loads an then nothing happens - it only shows "Loading data..."

I have also tried to copy and paste the HTML code from Piwik front page to a local file - only to try out, but the same issue occurs - I wonder why it works on the piwik.org site. Any idea???

<object width="100%" height="250" type="application/x-shockwave-flash" bgcolor="#FFFFFF" data="http://piwik.org/demo/libs/open-flash-chart/open-flash-chart.swf?v2i" id="UserCountrygetCountryChart_swf" style="visibility: visible;">
  <param name="allowScriptAccess" value="sameDomain"/>
  <param name="wmode" value="opaque"/>
  <param name="flashvars" value="data-file=http%3A%2F%2Fpiwik.org%2Fdemo%2Findex.php%3Fmodule%3DUserCountry%26action%3DgetCountry%26moduleToWidgetize%3DUserCountry%26actionToWidgetize%3DgetCountry%26idSite%3D1%26period%3Dday%26date%3D2009-05-18%26disableLink%3D1%26viewDataTable%3DgenerateDataChartPie%26filter_sort_column%3Dnb_uniq_visitors%26filter_sort_order%3Ddesc%26filter_limit%3D5&amp;loading=Loading..."/>

One user also reported the below error and I have also seen it:

Open Flash Chart
Loading test data
Error #2032

This is the URL that I tried to open:../../data-files/menu.txt

This is a compat buster in open flash charts 2 re: cross domain security.

Temporary workaround is to use an iframe.


Oh my goodness... I expected something like this, but wasn't sure... It worked well in 0.2.32. Do you know if this will be fixed? Do you have a code example or a link about the IFRAME workaround?


You can get the IFRAME workaround from your Piwik dashboard. Click on the Widgets link and look for the "Embed Iframe" textbox with code to cut & paste.


Thank you! I missed this...

Do you know if the object cross site scripting issue is fixable and if the maintainer of open flash char 2 is working on a fix? If it wouldn't take so long I would keep the current code as is and better wait for the fix before changing all the code...

Piwik Open Source Analytics member

hass, can you please contact the author of the library and ask him? we would be interested


(In [1208]) Fixes #787 - change to support embedded widgets across domains; add
sample cross domain policy (install in wwwroot and edit
list of permitted hosts)

Adobe specification for crossdomain.xml:


The referenced Adobe link isn't working.


I've checked http://www.youtube.com/crossdomain.xml and they do not have a policy with "*". I wonder how it is possible to integrate youtube videos in other sites. Aside this have worked with open chart 1...


I changed:

<param name="allowScriptAccess" value="sameDomain"/>


<param name="allowScriptAccess" value="always"/>

and now it works...


You can also remove the parameter as this is the default value if not set.


Oh - no it seems required...

<param name="allowScriptAccess" value="always"/>

I reopen to give you a chance to change the widget object tags.


I did change it in [1208].

@anonymous-piwik-user anonymous-piwik-user added this to the Piwik 0.4.1 milestone Jul 8, 2014
This issue was closed.
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