Honeywell/Ademco/SIA Alarm event processing backend for Asterisk
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README.md

alarmevent

Honeywell/Ademco/SIA Alarm event processing backend for Asterisk


The Asterisk PBX is capable of receiving Ademco/Honeywell "Contact-ID" protocol reports using the alarmreceiver function that ships with Asterisk. After Asterisk receives an alarm call, it may be configured to call an external program which will read the event files that Asterisk has created.

This program, in turn, looks up information in the account database and then notify appropriate parties based upon the nature of the event.

Unfortunately, the documentation is moderately incomplete. You shouldn't attempt to use this unless you're already fairly knowledgable about asterisk, unix/linux based systems, and can at least poke around PHP.

Details:

Events are categoriezed into severities, and based upon the severity of the event, different levels of alerts may be generated. The severities available are:

alarm	- high priority alerts
info	- alarm + dis/arming + trouble notifications
all	- alarm + info + periodic testing alerts

Each account (customer ID) can specify a list of users (people who arm and disarm the system), zones, and notifications.

Notifications include:

phone	- telephone and use text-to-speech to notify
email	- send an e-mail message describing the event
sms	- use Google Voice to send a SMS message
twitter	- twitter direct message
twidge	- old way to do twitter DMs

Auxillary programs:

If you wish to use Twitter DMs, you'll need to create a twitter account and create API keys for this application, or install twidge and set it up.

If you wish to use SMS, you'll need to set up a google voice account.

======= Configuration:

Global configuration happens in /etc/alarmevent/config.ini, which specifies locations of files and API information for various notification services.

The accounts database is specified in a human friendly format called YAML. Items are indented with spaces (don't use tabs). An example accounts (/etc/alarmevent/accounts.yaml.dist) file is included.

======= Operation:

The contact ID format is a transmitted via DTMF tones, and becomes a series of digits that Asterisk writes out to /var/spool/asterisk/alarm if configured to do so:

An asterisk alarm event file looks like this:

[metadata]

PROTOCOL=ADEMCO_CONTACT_ID CALLINGFROM=sfalarm CALLERNAME=SF House TIMESTAMP=Tue Oct 02, 2012 @ 11:50:42 PDT

[events]

1234181140010221

We parse this file... first the event string: 1234 - account 18 - message type (18, 98) 1 - new open 140 - event code (alarm 140 = general alarm) 0 - partiton 022 - zone 1 - checksum

Then look up account 1234, and figure out that for alarms (as opposed to status messages), we need to notify a whole bunch of people multiple ways.

======= Dependencies:

The following Debian dependencies are needed (and anything they include)

asterisk		- of course
php5-cli		- it's written in PHP
flite			- used for text->speech processing for outbound reports
mail-transport-agent	- some way of sending out e-mail
php-symfony-yaml	- YAML parser/dumper for account database
git			- only to pull down Boxcar & Twitter APIs
twidge			- formerly used for twitter reports

GoogleVoice support is used to send SMS alerts, since most VOIP providers don't have a SMS interface. Get class.googlevoice.php from http://code.google.com/p/phpgooglevoice/ and copy it to /usr/share/php/

twitter-api-php is used to send Twitter DMs as alerts. Get it from https://github.com/J7mbo/twitter-api-php.git and copy it to /usr/share/php/

BoxCar support is used to send Boxcar push alerts for iOS devices: get via git https://github.com/boxcar/Boxcar-PHP-Provider.git and copy it to /usr/share/php/

======= Asterisk Configuration:

Other info for Asterisks AlarmReceiver cmd can be found here: http://www.voip-info.org/wiki/index.php?page=Asterisk+cmd+AlarmReceiver

Configure Asterisk to handle alarm calls, when received, store them in /var/spool/asterisk/alarm and call the alarmreceiver program upon completion.

mkdir -p -m 750 /var/spool/asterisk/alarm chown asterisk:asterisk /var/spool/asterisk/alarm

in /etc/asterisk/alarmreceiver.conf:

; alarmreceiver.conf [general] eventcmd = /usr/local/bin/alarmevent eventspooldir = /var/spool/asterisk/alarm timestampformat = %a %b %d, %Y @ %H:%M:%S %Z logindividualevents = no fdtimeout = 2000 sdtimeout = 200 loudness = 8192 db-family = alarmreceiver

  • Configure Asterisk inbound dialplan for alarm calls and a second outbound dialplan for handling "callfiles" (a primitive way to make Asterisk generate voice calls). You're expected to know about Asterisk SIP setup and extensions.

example: sip.conf (pstn to sip part)

[31] type=friend context=phones host=dynamic secret=******* callerid="Ademco Alarm" <31> dtmfmode=inband disallow=all allow=ulaw

in /etc/asterisk/extensions.conf:

; ; It's a call to the alarm receiver ; [DID_alarm] exten = _X.,1,Ringing; same = n,Wait(2); same = n,AlarmReceiver same = n,Hangup

; ; Outbound alarm report context (executed by a callfile) ; [alarmreport] exten = h,1,System(rm /tmp/alarm-outmessage.${UNIQUEID}.wav) exten = s,1,Answer same = n,System(flite ${OutMessage} /tmp/alarm-outmessage.${UNIQUEID}.wav) same = n,Wait(1) same = n,Playback(/tmp/alarm-outmessage.${UNIQUEID}) same = n,Wait(2) same = n,Playback(/tmp/alarm-outmessage.${UNIQUEID}) same = n,Wait(2) same = n,Playback(/tmp/alarm-outmessage.${UNIQUEID}) same = n,Wait(2) same = n,Playback(/tmp/alarm-outmessage.${UNIQUEID}) same = n,Wait(2) same = n,Hangup

ATA Notes:

For better results you can try increase output gain on your ATA FXS Port Output Gain: +1 (default setting was -3)

You must set all other regional settings to match your alarm (FXS Port Impedance, Ring Frequency, Ring Voltage, ...)

Try some test alarm calls to Asterisk. Until you get event-XXXX files showing up in /var/spool/asterisk/alarm, and see that asterisk is attempting to run the alarmevent program, there is no point in continuing further.

======= Output channel specific setups:

SMS: Set up a google voice account. Doesn't have to be your main personal account, just something so we can send out SMS messages. Place the authentication information in config.ini. If you use two-step authentication, make sure you create an application specific password for this program.

Twitter (native): You will need to create API keys for your instance of this application. I suggest creating a twitter account just for it (joesalarm), then got to dev.twitter.com and create an application for Joe's Alarm Collective.

Twitter (via twidge): Configure twidge to be able to send out twitter DMs.

sudo su -s /bin/bash asterisk
cd ~asterick
twidge setup

This should write a file out in ~asterisk (/var/lib/asterisk/.twidgerc).

Voice Phone calls:

Make sure flite is installed.  The script will write a file in
/var/spool/asterisk/outgoing which will initiate a voice telephone
call that uses flite to do text to speech.  The calls will be retried
multiple times if not answered.  Configure your outbound caller id and
SIP provider prefix in config.ini

Email: Configure the from address for email reports. The system assumes that there is a sendmail compatible interface (sendmail, postfix, nullmailer, exim) on the local system that can send e-mail.

====== Errors

This program is spawned by asterisk in the asterisk user context, so home directories and uid's will be appropriate for asterisk. It makes use of syslog, logging with the LOG_USER facility and error level appropriate for the type of error involved. Check your syslog logs for more info.