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Escalade GLPI plugin

License Follow twitter Telegram Group Project Status: Active GitHub release GitHub build


This GLPI plugin aims to simplifier the ticket escalation process in GLPI.
It also adds a graphical historical for assigned groups.

A new dashboard on the user's home page is added, and a new criteria in ticket's search engine.
To finish, there's also a clone ticket feature, accessible through an icon on the ticket form.


We maintain a detailed documentation here -> Documentation


For notices about major changes and general discussion of Escalade, subscribe to the /r/glpi subreddit. You can also chat with us via IRC in #glpi on freenode or @glpi on Telegram.

Professional Services

The GLPI Network services are available through our Partner's Network. We provide special training, bug fixes with editor subscription, contributions for new features, and more.

Obtain a personalized service experience, associated with benefits and opportunities.


  • Open a ticket for each bug/feature so it can be discussed
  • Follow development guidelines
  • Refer to GitFlow process for branching
  • Work on a new branch on your own fork
  • Open a PR that will be reviewed by a developer


  • Code: you can redistribute it and/or modify it under the terms of the GNU General Public License (GPL-2.0).
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