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[1.3.0] Some freezes in Song Mode and Config #613

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LetsSeeIfWeSolveThis opened this issue Dec 28, 2020 · 12 comments
Closed

[1.3.0] Some freezes in Song Mode and Config #613

LetsSeeIfWeSolveThis opened this issue Dec 28, 2020 · 12 comments
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@LetsSeeIfWeSolveThis
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@LetsSeeIfWeSolveThis LetsSeeIfWeSolveThis commented Dec 28, 2020

Don't know how to reproduce it but I was copying and pasting tracks between slots (the white bricks on song mode) and I had a crash. A constant tone keep sounding while crashing. Could not reboot via power button. Remove power wire and solved.

Yep, it is really recurrent.

It also happened in config window.

@sebpmtl
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@sebpmtl sebpmtl commented Dec 29, 2020

Don't know how to reproduce it but I was copying and pasting tracks between slots (the white bricks on song mode) and I had a crash, concretely twice doing this. A constant tone keep sounding while crashing. Could not reboot via power button. Remove power wire and solved.

It also happened in config window.

I had the same thing happen to me 3 times since yesterday.

@youngestbrother
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@youngestbrother youngestbrother commented Dec 29, 2020

This is a recurring issue for me, has happened countless times

@anemlife
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@anemlife anemlife commented Dec 31, 2020

Same here, this happens really often. Song mode causes multiples crashes (it was the same in the betas as far as I remember)

@tilllt
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@tilllt tilllt commented Dec 31, 2020

Also crashes really hard, since the only way to resolve this is pulling the plug.

https://youtu.be/5RmSctskxOs

@tilllt
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@tilllt tilllt commented Dec 31, 2020

As a side note: is there a QA/QC process at polyend? I am frankly a little surprised by the amount and severity of bugs in a release version of a firmware.

@thebradclay
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@thebradclay thebradclay commented Jan 1, 2021

Same issues. Multiple hard crashes yesterday. Lost several patterns. Beyond frustrated at this point.

@benc-uk
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@benc-uk benc-uk commented Jan 2, 2021

Same, had several crashes in 1.3.0
Often in song mode or config view, there's not a pattern or anything obvious to trigger it in order to reproduce. Feels kinda memory-leak-ish

@bichan17
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@bichan17 bichan17 commented Jan 3, 2021

i have also crashed on the song page. needed to unplug and replug.

@thebradclay
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@thebradclay thebradclay commented Jan 3, 2021

Just happened again, 3rd time today.

@ambv
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@ambv ambv commented Jan 4, 2021

This is our top priority to fix alongside #630. If you ever find a combination of steps that reliably always freezes the device on a given project, please share as it will speed up solving the problem a lot.

@JimSomniac
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@JimSomniac JimSomniac commented Jan 4, 2021

Am using an external hardware sequencer (Yamaha QY100) for clock and transport. Can hard crash the Tracker 100% of the time in any project.

  1. enter song mode
  2. press play on sequencer -song will play and sync fine
  3. press "return to start" on sequencer - Tracker will completely crash. Have to pull the plug.

No such issue in pattern mode. "return to start" works fine.

Firmware 1.3.0
I can post a video tomorrow if useful...

Thanks
Jim

@wjakobczyk wjakobczyk closed this Jan 5, 2021
@wjakobczyk-polyend
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@wjakobczyk-polyend wjakobczyk-polyend commented Jan 5, 2021

I was able to reproduce and fix the problem as described by @JimSomniac above.
Specifically this addresses crashes when doing play/stop from external midi/usb while in Song mode.
Some other instability issues are also discussed here, if they are not related to this scenario, please report separately.
Thanks!

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