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"Error! Unable to verify keys" and other oddities (v 1.6.1 on OSX 11.11.5 #219

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paxperscientiam opened this issue Jun 25, 2016 · 3 comments

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@paxperscientiam
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Hello all,

I'm currently running into issues with v. 1.6.1. The Control panel simply cannot reach my device -- except when I run "prey config gui" and go through the process. After which, the Control panel does connect with my device; however, further attempts to send commands to my device or locate my device fail.

When I run the command "prey config check", prey outputs "Checking installation. Error! Unable to verify keys." This is odd for two reasons: 1) presumably, if the GUI version of config can verify keys, why can't the command line version? 2) the API and device keys are as they always were.

I thought, perhaps, this was a permissions related issue, but prey owns both both the "/etc/prey" and "/etc/prey/prey.conf".

Any suggestions on how to fix this? It's disconcerting to discover that prey had not been protecting my computer for a while.

@karlicoss
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Same with 1.6.1 and ubuntu 16.04, can't verify the keys, control panel won't connect.

Also, there is some something like that: "GMT Error: Unknown command: undefined" in logs..

@karlicoss
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Quick inspection of the resp variable in verify_keys function shows that server responds with statusCode: 500, statusMessage: 'Internal Server Error'.

@javo
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javo commented Nov 29, 2016

Hey guys, this issue is now fixed for the last node client version 1.6.4

@javo javo closed this as completed Nov 29, 2016
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3 participants